Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,890 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 79% |
 Neutral | 10% | 10% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 14% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,699
COLOGNE
Post-Delivery FeedbackNov 4, 2026
I ordered some FARENHEIT Cologne for my Fiancée's Birthday 11/01. He was very HAPPY with the purchase and his gift! Thank You Very Satisfied Customers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Michelle H
Site Experience FeedbackNov 4, 2026
Very pleased with the ease of navigation of website and purchasing my item.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 4, 2026
satisfied with price of product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Strong
Site Experience FeedbackNov 4, 2026
Muy efectivo
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Deedee
Site Experience FeedbackNov 4, 2026
Good experience. Prices are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BDS
Site Experience FeedbackNov 4, 2026
I was shopping for the item on another website when the offer from Gift Express appeared in a pop-up. The Gift Express price was so much better than on the original site that I decided to make the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Callie
Site Experience FeedbackNov 4, 2026
I looked for what I wanted and it was right there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baby Duck
Site Experience FeedbackNov 4, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 4, 2026
So far very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Allenmoore
Post-Delivery FeedbackNov 4, 2026
Product we’re using good and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Holly92553
Site Experience FeedbackNov 4, 2026
Great Prices Great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MarOOn
Site Experience FeedbackNov 4, 2026
It's ok
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Boss
Site Experience FeedbackNov 4, 2026
Good good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nyx
Site Experience FeedbackNov 4, 2026
good UI EASY TO GET THINGS DONE SELECT BUY AND WAIT
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rigo
Site Experience FeedbackNov 3, 2026
Yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SuzieQ
Site Experience FeedbackNov 3, 2026
no one helped me but i found what i have been looking for!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 3, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 3, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Post-Delivery FeedbackNov 3, 2026
My order came promptly and in great condition. Packag was complete not ripped or torn.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ann
Site Experience FeedbackNov 3, 2026
easy to navigate, and purchase items
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 3, 2026
It was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 3, 2026
Experience was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackNov 3, 2026
order arrived way passed the 3 day expectation with fast shipping fee. Also two products were canceled.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 4
Dottie
Site Experience FeedbackNov 3, 2026
My first time ever ordering from them. the experience was awesome. Hope I am as impressed with the shipping and product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackNov 2, 2026
The prices were the best I found, the products are excellent & genuine, time of delivery was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
website was easy to access, not overwhelming complicated.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hazel
Site Experience FeedbackNov 2, 2026
I googled the perfume I like gift express popped up and boom less then ten mins I have ordered them for x-mas it was the cheapest compare to Nordstrom.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dizzy Lizzy
Site Experience FeedbackNov 2, 2026
Love the website however, many of the fragrances are sold out.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
N/A
Site Experience FeedbackNov 2, 2026
Under the circumstances, I think all went well.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FRAUD!
Post-Delivery FeedbackNov 2, 2026
The product was fraudulent------no fragrance whatsoever. Literally water.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Dlahai
Site Experience FeedbackNov 2, 2026
cheap prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Experience was Great and so was the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
CA Pendell
Post-Delivery FeedbackNov 2, 2026
I got my order super fast and im so happy they had this product, I can't find it discounted anywhere else!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rosy
Site Experience FeedbackNov 2, 2026
The interaction was good, nice to share my expirience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I had a very pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hugo One
Site Experience FeedbackNov 2, 2026
it was easy to order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dukeman
Site Experience FeedbackNov 2, 2026
Wanted to try the new Ahuja fragrances and one that I currently don't own. Website was easy to navigate and find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lotstreet
Post-Delivery FeedbackNov 2, 2026
The experience with Gift Express was great - product what I ordered, delivered on time and at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Barron
Post-Delivery FeedbackNov 2, 2026
my experience was uneventful the way it should be, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JP
Post-Delivery FeedbackNov 2, 2026
Fine, just took forever to get here
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Rose
Site Experience FeedbackNov 1, 2026
I really like to shop at Gift Express where I can find exactly what I want. Although some of the brands I like were sold out, but I enjoyed my purchased today. I will surely come back and shop again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smells great
Site Experience FeedbackNov 1, 2026
I always order my Shalimar from this page since I can not get it anywhere else now. Been using it for about thirty years. I miss the body creme and powder as well.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackNov 1, 2026
Decent prices. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackNov 1, 2026
Nothing to complain about!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kiki
Site Experience FeedbackNov 1, 2026
The Jimmy Choo fragrance l purchased is hard to find. I buy it when l find it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Berky
Site Experience FeedbackNov 1, 2026
My experience was smooth and I am happy with the perfume I purchased today and before. Checking out was not smooth but it was okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nahe
Post-Delivery FeedbackNov 1, 2026
Claro que estoy contento
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jim Brady
Site Experience FeedbackNov 1, 2026
GE had wjhat I wanted, so I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10