Gift Express Customer Reviews
Gift Express holds a 8.6/10 overall rating based on 1,962 verified post-delivery reviews on Bizrate.
Gift Express Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 82% |
 Neutral | 8% | 6% |
 Negative | 14% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 81% |
Neutral | 12% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,216
Nuhajd
Site Experience FeedbackJun 30, 2026
I'm happy I found the colognes i was looking for, for reasonable prices. I wish there was more of a selection of name brands though.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
jhon
Post-Delivery FeedbackJun 30, 2026
I found what I was looking for at a great price, and shipping was fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Meek
Site Experience FeedbackJun 30, 2026
Very good experience with ordering from this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nightcat
Site Experience FeedbackJun 30, 2026
It went smooth and easy ,shipping rates are high
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dipop
Post-Delivery FeedbackJun 30, 2026
Calling the support phone number was horrible. Chat support however was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 10
AGE
Site Experience FeedbackJun 30, 2026
Very easy to navigate. I choose to patronize your shop since I live in NJ and not too far either. Additionally and thankfully, I know about you because of Mr Redolessence. I wish I remembered that I may have gotten a discount because of him but next time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
pancho
Site Experience FeedbackJun 30, 2026
the buy it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Satbuyer
Site Experience FeedbackJun 30, 2026
Easy to access and purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mary
Site Experience FeedbackJun 30, 2026
So far I have had know problems
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Great place to buy authentic fragrances!
Site Experience FeedbackJun 30, 2026
Website was easy to use in a quick checkout procedure. Looking forward to receiving my fragrance and will definitely order from this website again they seem to have the better prices on authentic fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Very happy with the pricing of the product I want, but the other product I want wasn't available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ranks Jeese
Site Experience FeedbackJun 29, 2026
First time buying, trying your website. Thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Good price. Timely delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Wfo
Site Experience FeedbackJun 29, 2026
Easily accessible, but out of stock a lot. Shipping used to be fast, now not so much.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 29, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jay
Site Experience FeedbackJun 29, 2026
I like the website it’s easy to navigate and the shipping prices are not bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAN OF GOD
Site Experience FeedbackJun 29, 2026
NO PROBLEMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denise
Site Experience FeedbackJun 29, 2026
Identifying gift and purchasing it was easy but the checkout had a glitch that made it difficult to finalize the purchase.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
Scottytags
Site Experience FeedbackJun 29, 2026
My whole process was great.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jonesy
Site Experience FeedbackJun 29, 2026
I was able to find the type of cologne that I was looking for. It was nice and easy to check out and it was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackJun 29, 2026
It was my first time shopping gift express. It was a pleasant experience, I found what needed swiftly and check out process was seamless. Will shop here again. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KH
Site Experience FeedbackJun 29, 2026
very affordable smooth process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Charger
Site Experience FeedbackJun 29, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sh131dsb
Site Experience FeedbackJun 29, 2026
First time ordering from this site good deals and easy to order
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
DCM
Post-Delivery FeedbackJun 29, 2026
Overall, one of my most pleasant online fragrance purchases! Gift Express offers a fantastic selection of fragrances at excellent prices. While one of my items was out of stock, they notified me immediately and issued a refund without delay. My order shipped fast, and although delivery took a bit longer than expected (considering they are located right here in NJ), the overall experience was great. Highly recommend!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
NA
Site Experience FeedbackJun 28, 2026
I wish soldout items would no be listed as ones i wanted were soldout but i had to go on to see all sold out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PreciousLee
Site Experience FeedbackJun 28, 2026
had a very positive experience with the website today. Everything was easy to find, the ordering process was simple, and the site worked smoothly from start to finish. I appreciated how user-friendly it was, and I would be happy to shop here again. Thank you for providing such a pleasant experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Princess
Site Experience FeedbackJun 28, 2026
Encuentro las marcas que me solicitan pero estan en stock no las he podido comprar
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Dibiaso
Site Experience FeedbackJun 28, 2026
Smooth, no issues. Offers all major payment options, and this promotional as a result of doing a survey is not a bad deal at all
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ipa
Site Experience FeedbackJun 28, 2026
es relativamente facil de acceder
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tatianna
Site Experience FeedbackJun 28, 2026
When you open a bottle from GiftExpress, you are getting the fragrance exactly as the master perfumer intended it to be experienced
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NightHawk
Site Experience FeedbackJun 28, 2026
Site is good. but there are no details about gift kits , it always tells only about 1 item in the kit.not everything is mentioned clearly in description. also out of stock item should be excluded or there should be a filter option to remove them. its misleading. fix them
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
SappyD
Post-Delivery FeedbackJun 28, 2026
I received the package 📦 and open package put cologne next it gave my body bad reaction gave me a rash.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: 10
Alex. ColognekingOG
Site Experience FeedbackJun 28, 2026
It was very easy to purchase the product that I like great prices and I will continue to purchase from y’all. I do it through TikTok as well. I am a content creator and definitely will give you great reviews and once I get my product I will do content on it so if you’ll be nice to meet you and send me some PR that would be awesome thank you so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChanoLuis
Post-Delivery FeedbackJun 28, 2026
Excelente sus precios y productos son geniales, lo único si que deberían mejorar en su atención al cliente ya que aveces no responden a tiempo o no comunican, pero si solucionan el problema, de verdad que si seguiré comprando con ellos.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
missg
Site Experience FeedbackJun 28, 2026
thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frooto
Post-Delivery FeedbackJun 28, 2026
Thank you Gift Express i will order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Good interaction with the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackJun 28, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Happy Customer
Site Experience FeedbackJun 28, 2026
Always have my perfume!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mishmami
Site Experience FeedbackJun 28, 2026
Gift express is excellent. They have the best prices in the market.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Carebear
Site Experience FeedbackJun 27, 2026
Great site. I was happy that my fave perfume is here. Ill be a cosumer for a long while
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJun 27, 2026
I watch Whatnot daily to see all of the great deals Giftexpress offers. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 27, 2026
Everything is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FirstTimer
Site Experience FeedbackJun 27, 2026
I enjoyed the website very much. I find it much easier to use on my laptop than my cellphone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellie
Site Experience FeedbackJun 27, 2026
Competitive pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
Very good Gift Express ILove store for my fragrance
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Cj
Post-Delivery FeedbackJun 27, 2026
I bought it's a nitro gift set loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10