Gift Express Reviews - 1,975 Post-Delivery Reviews - 8.6/10
Gift Express Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 80% |
 Neutral | 8% | 7% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 85% |
Neutral | 12% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,258
Fragrance gal
Site Experience FeedbackJun 23, 2026
I have bought from gift express before, without any issues. The price of their products are great and I will buy from them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy mom and daughter
Post-Delivery FeedbackJun 23, 2026
Easy to order. Fragrance is Devine. My mother is so happy. Order came in a timely manner. Very happy. Thank you so much.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mikey
Site Experience FeedbackJun 23, 2026
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Order tracking never updated
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Chicago Fragrance Guy
Post-Delivery FeedbackJun 23, 2026
The experience was easy and quick the variety of fragrances that gift express has is amazing I enjoy shopping with them all the time
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
June
Post-Delivery FeedbackJun 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Passion
Site Experience FeedbackJun 23, 2026
So far I’m satisfied
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Crazystonedwhiteboy
Site Experience FeedbackJun 23, 2026
This was my first time on the website but I've made numerous purchases off whatnot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blondie
Post-Delivery FeedbackJun 23, 2026
I ordered the perfume I love that I couldn't even get at Victoria's Secret! Smells gorgeous and reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pissed
Site Experience FeedbackJun 23, 2026
Unpleasent
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Jaavi
Site Experience FeedbackJun 23, 2026
Overall interaction was smooth and easygoing. Website is very user friendly and the font helps depict all the information clearly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G.T.
Site Experience FeedbackJun 23, 2026
prefer to speak to a real person when I have questions. Like to know if product is authentic or clone....
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Need to improve upon delivery communications. Only correspondence received was an acknowledgment of receipt of the order and an approximate delivery date
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Piglet
Site Experience FeedbackJun 23, 2026
Very pleased to see the authentic Calvin Klein perfume for a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Titoline
Post-Delivery FeedbackJun 23, 2026
Everything is clear and easy ant the prices are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happy camper
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phil
Site Experience FeedbackJun 23, 2026
Got the item I wanted at the price I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EDU
Site Experience FeedbackJun 23, 2026
Everything is satisfying especially the items offered are the ones I wanted most.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kwame
Site Experience FeedbackJun 23, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chris M
Site Experience FeedbackJun 22, 2026
Very quick and easy to use! Prices were excellent and fair and Free shipping too is a plus! Love that because I sometimes stray away from shopping when shipping is too expensive. Over all very happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackJun 22, 2026
It was very easy to search for what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Esrreee
Site Experience FeedbackJun 22, 2026
Fue muy bueno pude hacer mis compras
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tammy01
Site Experience FeedbackJun 22, 2026
I think gift express is a wonderful place to shop. They’re quick they’re efficient and they’re very kind.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shane1210
Post-Delivery FeedbackJun 22, 2026
They had a large selection of men's cologne's and the price was right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
J a y
Post-Delivery FeedbackJun 22, 2026
For me you guys carry almost all the fragrances I like but sometimes you guys are out of stock on the most popular brands. My only pee e is not being able to purchase an item once you find it on your site. 90% of the time I find what I want but still there have been times I had to purchase elsewhere because you guys didn't carry the product. All in all you guys are GREAT 👍🏽
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lionora
Post-Delivery FeedbackJun 22, 2026
I ordered my favorite perfume and got a really great price for it so I ordered 2
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JOHN
Site Experience FeedbackJun 22, 2026
GREAT EXPERIENCE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhon
Site Experience FeedbackJun 21, 2026
I enjoyed shopping at your store, even though I couldn't find some of the perfumes I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 21, 2026
So far experience is good we will see if I received the product and if it's actually real . Know what they say if it's too good to be true it probably is 🫰
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Senior
Site Experience FeedbackJun 21, 2026
This is my first purchase. Overall my experience has been excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Very easy to work.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Duhds
Site Experience FeedbackJun 21, 2026
Overall, it was a good experience. It was easy to navigate through the site and wasn't hard to find anything. Everything seemed pretty good in price.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Joey
Site Experience FeedbackJun 21, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boody
Site Experience FeedbackJun 21, 2026
Excellent. Will purchase again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scooter
Site Experience FeedbackJun 21, 2026
What I wanted was here, awesome. I just had trouble navigating around when I was ready to order but I figured it out. Was my first time here so I would say a very good experience.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
AM
Site Experience FeedbackJun 21, 2026
This is my 1st time ordering. The price is right. We’ll see how delivery goes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mclovin808
Post-Delivery FeedbackJun 21, 2026
Very good price points and free shipping. Will definitely order from Gift Express again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Sergio
Post-Delivery FeedbackJun 21, 2026
The package was delievered very wet and the USPS person thought it was damaged but, it was not. You should contact the shipper to better pack these orders as us, the customers, pay premium shipping price and we dont want any risks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJun 21, 2026
Both experiences with Gift Express was outstanding! An awesome value for what I purchased!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Anonymous
Site Experience FeedbackJun 21, 2026
I had trouble at checkout. I had to put my shipping address into you system THREE times and your system kept changing what I was ordering.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 21, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Payo95
Post-Delivery FeedbackJun 21, 2026
I feel nervous because I'm working hard to buy a product and I can't find it, you're really not serious
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Sam
Site Experience FeedbackJun 21, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJun 20, 2026
Great 👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ed
Site Experience FeedbackJun 20, 2026
Great price and no tax for Californian
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Nancy
Site Experience FeedbackJun 20, 2026
Cheaper than Amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael R
Post-Delivery FeedbackJun 20, 2026
Got good prices and selection. Received my frags in a timely manner. Great overall experience.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Mahmood
Site Experience FeedbackJun 20, 2026
looks easy and price wise it is fare. But just confused the last product I purchase looks from China?.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bq94102
Site Experience FeedbackJun 20, 2026
I enjoy browsing for special purchases and bargains
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10