Gift Express Customer Reviews
Gift Express holds a 8.6/10 overall rating based on 1,966 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 81% |
 Neutral | 8% | 7% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 80% |
Neutral | 12% | 16% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,223
Luis 13
Site Experience FeedbackJul 2, 2026
Es Buen sitio web
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mardel Diaz
Site Experience FeedbackJul 2, 2026
The price is good and exelente products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tugboat
Site Experience FeedbackJul 2, 2026
A little confusing
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 2, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
The price is great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Maddy
Site Experience FeedbackJul 2, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sienna
Site Experience FeedbackJul 2, 2026
The website was organized well. It was my first time. maybe there is an authentication receipt you can place for each product to make customers feel more secure when purchasing.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dima
Site Experience FeedbackJul 2, 2026
good options for payment, hope the fragrance is authentic
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mohawk
Site Experience FeedbackJul 2, 2026
This site is very slow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chef EZ
Site Experience FeedbackJul 2, 2026
My shopping experience was great today..I even found some great sale items on the site..Great for the Mrs...Can smell good at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann Marie
Post-Delivery FeedbackJul 2, 2026
Eau Sauvage is my favorite scent. I have t purchased it for years & liked the price on this 3.4 oz bottle. The spray is wonderful. The scent is lovely but I don’t think this bottle has the same silage as the original I used to buy in the classic CD black & white houndstooth box.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
PJ in Houston
Post-Delivery FeedbackJul 2, 2026
Great side to purchase perfume. Sell out quickly, unable to find matching lotion. I can only find one of my favorite fragrances,, but I will continue to search for the other.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Shann
Post-Delivery FeedbackJul 2, 2026
Perfume bottles were a little beat up and scratched. Other than that everything was good. Shipping was a bit slow and tracking was not updated very often. Other than that I’m very satisfied with my order. Customer service was as head they could be.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackJul 2, 2026
El producto no tenía el celofán de protección y no me parece original el tipo de caja donde vino
- Overall Rating: 6
- Would Shop Here Again: 2
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 7
Patti
Site Experience FeedbackJul 2, 2026
Easy to find fragrance. Easy checkout and fairly fast delivery
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
My orders always get delivered quickly and the prices are great. I will definitely order again in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ray T
Site Experience FeedbackJul 2, 2026
I compared prices for the product I wished to purchase with similar online retailers. This mechant was more economical for the item in question. Hopefully the shipping process is as smooth as the purchase process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 2, 2026
Very amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
I liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubbie
Site Experience FeedbackJul 2, 2026
very satisfied with prices will buy again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roylando
Site Experience FeedbackJul 1, 2026
Happy with first time experience with gift express and will buy more
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ITA
Site Experience FeedbackJul 1, 2026
I find immediately what I was looking for. It was very easy to make the order. Just waiting to receive my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
shopped prices and avbailability to secure products.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Popylove20
Site Experience FeedbackJul 1, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hshd
Site Experience FeedbackJul 1, 2026
Grear
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mayrel2015
Site Experience FeedbackJul 1, 2026
Simplemente excelente.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
cindy c
Site Experience FeedbackJul 1, 2026
Easy to place order & they had just what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leslie
Site Experience FeedbackJul 1, 2026
Great prices!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Great for the price
Site Experience FeedbackJul 1, 2026
I continue to use Gift Express because of the ease, price and selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josue paraisy
Site Experience FeedbackJul 1, 2026
I'm very happy to shopping with you guys thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TS
Site Experience FeedbackJul 1, 2026
Just a first time buyer ,the site is very nice and the items are appealing. Look forward to doing more business.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Abdel
Site Experience FeedbackJul 1, 2026
Okay
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 1, 2026
I was really looking for the perfume of windsong, plus I wanted channel #5 and you were out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nano-Oil.com
Post-Delivery FeedbackJul 1, 2026
I chose to buy Christian Dior Eau Sauvage EDT 6.8oz bottle for an upcoming Birthday. The Express on GiftExpress made me buy there, the shipping was any thing but "Express" 12 days to reach me after the Birthday 🎂 was over of course & I had to buy another Gift, Expressly & locally, LOL 😆 but true. I will buy again through GiftExpress after my online assistant confirmed that they can ship USPS if I ask in the comment. The staff was great 👍 we had a wonderful exchange that calmed my anger & frustration. I highly recommend GiftExpress if you know to ask the right questions.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 1
- Customer Support: 7
Boonanny
Post-Delivery FeedbackJul 1, 2026
I loved everything about gift express will be using again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Gman74006
Site Experience FeedbackJul 1, 2026
I was looking for a specific perfume, and your business came up first. Great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabi
Post-Delivery FeedbackJul 1, 2026
I received perfume on time and with a 25% discount than what I had been paying💝
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
xwendyrawr
Site Experience FeedbackJul 1, 2026
The website is easy to navigate and the prices are good. They provide with easy contact. I buy on their wed site as well as their auction site. Recommend both!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nuhajd
Site Experience FeedbackJun 30, 2026
I'm happy I found the colognes i was looking for, for reasonable prices. I wish there was more of a selection of name brands though.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
jhon
Post-Delivery FeedbackJun 30, 2026
I found what I was looking for at a great price, and shipping was fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Meek
Site Experience FeedbackJun 30, 2026
Very good experience with ordering from this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nightcat
Site Experience FeedbackJun 30, 2026
It went smooth and easy ,shipping rates are high
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dipop
Post-Delivery FeedbackJun 30, 2026
Calling the support phone number was horrible. Chat support however was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 10
AGE
Site Experience FeedbackJun 30, 2026
Very easy to navigate. I choose to patronize your shop since I live in NJ and not too far either. Additionally and thankfully, I know about you because of Mr Redolessence. I wish I remembered that I may have gotten a discount because of him but next time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
pancho
Site Experience FeedbackJun 30, 2026
the buy it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Satbuyer
Site Experience FeedbackJun 30, 2026
Easy to access and purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mary
Site Experience FeedbackJun 30, 2026
So far I have had know problems
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Great place to buy authentic fragrances!
Site Experience FeedbackJun 30, 2026
Website was easy to use in a quick checkout procedure. Looking forward to receiving my fragrance and will definitely order from this website again they seem to have the better prices on authentic fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Very happy with the pricing of the product I want, but the other product I want wasn't available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ranks Jeese
Site Experience FeedbackJun 29, 2026
First time buying, trying your website. Thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8