Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,895 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 76% |
 Neutral | 11% | 13% |
 Negative | 12% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 79% |
Neutral | 14% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,734
Deb
Post-Delivery FeedbackNov 2, 2026
The prices were the best I found, the products are excellent & genuine, time of delivery was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
website was easy to access, not overwhelming complicated.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hazel
Site Experience FeedbackNov 2, 2026
I googled the perfume I like gift express popped up and boom less then ten mins I have ordered them for x-mas it was the cheapest compare to Nordstrom.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dizzy Lizzy
Site Experience FeedbackNov 2, 2026
Love the website however, many of the fragrances are sold out.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
N/A
Site Experience FeedbackNov 2, 2026
Under the circumstances, I think all went well.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FRAUD!
Post-Delivery FeedbackNov 2, 2026
The product was fraudulent------no fragrance whatsoever. Literally water.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 1
Dlahai
Site Experience FeedbackNov 2, 2026
cheap prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Experience was Great and so was the price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
CA Pendell
Post-Delivery FeedbackNov 2, 2026
I got my order super fast and im so happy they had this product, I can't find it discounted anywhere else!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rosy
Site Experience FeedbackNov 2, 2026
The interaction was good, nice to share my expirience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I had a very pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hugo One
Site Experience FeedbackNov 2, 2026
it was easy to order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dukeman
Site Experience FeedbackNov 2, 2026
Wanted to try the new Ahuja fragrances and one that I currently don't own. Website was easy to navigate and find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lotstreet
Post-Delivery FeedbackNov 2, 2026
The experience with Gift Express was great - product what I ordered, delivered on time and at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Barron
Post-Delivery FeedbackNov 2, 2026
my experience was uneventful the way it should be, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JP
Post-Delivery FeedbackNov 2, 2026
Fine, just took forever to get here
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Rose
Site Experience FeedbackNov 1, 2026
I really like to shop at Gift Express where I can find exactly what I want. Although some of the brands I like were sold out, but I enjoyed my purchased today. I will surely come back and shop again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
smells great
Site Experience FeedbackNov 1, 2026
I always order my Shalimar from this page since I can not get it anywhere else now. Been using it for about thirty years. I miss the body creme and powder as well.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackNov 1, 2026
Decent prices. Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackNov 1, 2026
Nothing to complain about!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kiki
Site Experience FeedbackNov 1, 2026
The Jimmy Choo fragrance l purchased is hard to find. I buy it when l find it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Berky
Site Experience FeedbackNov 1, 2026
My experience was smooth and I am happy with the perfume I purchased today and before. Checking out was not smooth but it was okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nahe
Post-Delivery FeedbackNov 1, 2026
Claro que estoy contento
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jim Brady
Site Experience FeedbackNov 1, 2026
GE had wjhat I wanted, so I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MRob
Post-Delivery FeedbackNov 1, 2026
Order 2 fragrances I’ve been looking for and got them within a 5 days. Can’t beat that easy and smooth plus the scents are amazing. Will definitely be ordering from Gift Express again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 1, 2026
So far ok. Will know when order is received
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ShannyJ
Post-Delivery FeedbackNov 1, 2026
Everything was just as described. The shipping was fast. My products arrived in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nelly
Site Experience FeedbackNov 1, 2026
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackOct 31, 2026
none
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cooper
Site Experience FeedbackOct 31, 2026
Apple
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackOct 31, 2026
It was easy to put in an order. Got my purchase faster than I thought it'd take. Eas to order too. Will e ordering often.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Eva
Site Experience FeedbackOct 31, 2026
I kept trying to register but I was having a hard time, therefore I could not register.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benjy
Site Experience FeedbackOct 31, 2026
until item are received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smokey
Post-Delivery FeedbackOct 31, 2026
It came a day late, but was not a big deal. Product was great! Recommend company!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bryant
Post-Delivery FeedbackOct 31, 2026
Long time customer received exactly what I ordered.Great price so very hy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jose
Site Experience FeedbackOct 31, 2026
Excellent products, good prices, smells amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackOct 31, 2026
Liked the easiness of searching for what I wanted and easy checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chuck
Post-Delivery FeedbackOct 31, 2026
You guys have the best customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Pretty good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Buster
Site Experience FeedbackOct 31, 2026
Originally I thought 5-7 day shipping was free, based on shipping rates shown. However, when I placed the order had a charge of $7.95. I decided to order based on the price with shipping, was competitive, with other online offers.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 31, 2026
No thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Gordy
Site Experience FeedbackOct 30, 2026
To long to fill out
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Vian
Site Experience FeedbackOct 30, 2026
por favor mejoren la parte de pagos para realizar pagos con varias tarjetas. muchas gracias. Ayúdenme para obtener mi cuenta de compras al por mayor.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
excelente muy intuitiva
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kc
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
1sttimer
Site Experience FeedbackOct 30, 2026
Good product I think and easy checkout
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rev.Ike
Site Experience FeedbackOct 30, 2026
Good price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A