Gift Express Customer Reviews
Gift Express holds a 8.6/10 overall rating and 1,945 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 74% |
 Neutral | 8% | 9% |
 Negative | 15% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 82% |
Neutral | 14% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,200
Marisa Boutique
Site Experience FeedbackAug 6, 2026
I had a great experience using the Gift Express website. The website was easy to navigate, and I found a good selection of fragrances at reasonable prices. The ordering process was simple and convenient. I look forward to shopping with Gift Express again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Easy and fast
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Nick
Post-Delivery FeedbackAug 6, 2026
I highly recommend to everyone your prices on all fragrances are very reasonable.👍😎
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pam R.
Site Experience FeedbackAug 6, 2026
Good products i like. Fair prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peg.
Site Experience FeedbackAug 6, 2026
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evo
Site Experience FeedbackAug 6, 2026
Quick and easy
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Irish
Site Experience FeedbackAug 6, 2026
Wanted a good price for perfume I wear. Gift Express offered best value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Logan
Site Experience FeedbackAug 6, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cancer
Site Experience FeedbackAug 6, 2026
I found it to be difficult to process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM Exegesis
Site Experience FeedbackAug 6, 2026
I had a good interaction overall
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 6, 2026
Hasta el momento todo a sido perfecto
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
It was absolutely amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Best and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Steve
Site Experience FeedbackAug 6, 2026
Overall, gift express has every fragrance I needed. Whether that be for personal use or for gifts. Various of options and choices. It is hard to beat.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Marty
Site Experience FeedbackAug 6, 2026
Smooth
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Any
Site Experience FeedbackAug 6, 2026
Just like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noor
Post-Delivery FeedbackAug 6, 2026
First I was nervous to not get scammed but after I got my delivery and quality product what they mentioned on their website I am happy about my purchase
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
None
Site Experience FeedbackAug 6, 2026
None
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Homey
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marin
Post-Delivery FeedbackAug 6, 2026
Price is decent and a lot of product to choose from so I would recommend to friends.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
Brijesh
Site Experience FeedbackAug 6, 2026
Great experience and very good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cricket
Site Experience FeedbackAug 6, 2026
Very easy to order. I recommend gift express.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phy
Site Experience FeedbackAug 6, 2026
Quick and easy place order.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Alex
Post-Delivery FeedbackAug 6, 2026
Great purchase experience will definitely buy again from this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TooKooLKal
Site Experience FeedbackAug 6, 2026
I've had only great experiences while looking shopping / scrolling i love the variety of styles and flavor that you have your presentation. It makes me want to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G. Constantine
Site Experience FeedbackAug 5, 2026
I believe this is my third order from Gift Express. The site is easy to navigate. I believe I once spoke with a lady on the phone from the store, she was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dary
Site Experience FeedbackAug 5, 2026
It’s good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Meki
Site Experience FeedbackAug 5, 2026
It was a good experience as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JohnO
Post-Delivery FeedbackAug 5, 2026
Online customer service was prompt and friendly, Cathy did an accurate representation of product being sold. I received item in described condition and it is authentic. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky
Site Experience FeedbackAug 5, 2026
Prices are very competitive and had a good experience as a first time buyer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 5, 2026
Quick, easy and affordable. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joey
Site Experience FeedbackAug 5, 2026
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jk
Site Experience FeedbackAug 5, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fabien
Post-Delivery FeedbackAug 5, 2026
Good job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Klcody17
Site Experience FeedbackAug 5, 2026
Undecided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bat-Man
Site Experience FeedbackAug 5, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
paco
Site Experience FeedbackAug 5, 2026
I found what I wanted on Gift Express only
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Glee
Site Experience FeedbackAug 5, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flavio
Site Experience FeedbackAug 5, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jude
Site Experience FeedbackAug 5, 2026
Extremely easy to navigate this site and complete the transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin Pérez
Site Experience FeedbackAug 5, 2026
Excelente producto muy recomendado
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Axl Savage (not Sauvage)
Post-Delivery FeedbackAug 5, 2026
I had been looking specifically for Tres Nuit Lyric, a fragrance from Armaf. I shopped around multiple places and GiftExpress had the best price. Product was in great condition and arrived a day sooner than expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
K Bear
Site Experience FeedbackAug 5, 2026
It was easy to setup an account and check out. Took me less than 1 minute from the time I added it to my cart to the time I checked out. The prices for HUGO BOSS perfume were nearly 20% less than other major sellers and retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackAug 4, 2026
I've ordered several times from this site and got my order in reasonable time and for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bennylover
Site Experience FeedbackAug 4, 2026
Easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 4, 2026
You ask too many personal questions just to be selling perfume
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
El flaco
Site Experience FeedbackAug 4, 2026
La verdad, Gift express es una de las mejores opciones te cualquier persona puede tener para comprar perfumes de buena calidad a bajos costos, serán mus proveedores de confianza para mi proyecto que muy pronto relizare en mi pais.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddy
Site Experience FeedbackAug 4, 2026
Everything went find I had just a bit of trouble finding exactly what I needed
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 4, 2026
Very fast and easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10