Garden Winds Customer Reviews
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Garden Winds Rating
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Learn more about reviewsRecent Reviews for Garden Winds
Showing 1 - 22 of 22
Eric
Post-Delivery FeedbackMar 25, 2026
It was affordable and pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMar 18, 2026
We go through a canopy replacement each year, so will not be purchasing another. We take it down every winter, and when we put it back on for spring, it rips in multiple spots. They shouldn’t need to be replaced every 8 months.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 5
FRED
Post-Delivery FeedbackNov 17, 2025
The product will not be used until spring. It is a replacement for the one which ripped beyond repair when it was taken down. I’m glad you still have one available.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 7
Chris
Post-Delivery FeedbackNov 12, 2025
It's great that a supply of the soft canvas exists for older gazebos. Quality of not as great as the original though
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Don't buy from Garden Winds
Post-Delivery FeedbackOct 31, 2025
After the initial response from Garden Winds requesting more info from me, after providing it, customer service has not provided any followup support at all. Thoroughly dissatisfied. Issue remains unresolved.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 1
CM
Site Experience FeedbackOct 27, 2025
For some reason my credit cards wouldn't go through
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
FRED
Site Experience FeedbackOct 22, 2025
Glad to be able to reorder the same canopy as the last one.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
J-Boogy
Post-Delivery FeedbackOct 16, 2025
I purchased a replacement gazeebo cover for a Sears model that was discontinued several years ago. Garden Winds had the replacement in stock and shipped it as requested. It fit like a glove.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Koo
Post-Delivery FeedbackOct 13, 2025
Customer service is the greatest strength. Always helpful, timely and offers alternatives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sarah D
Site Experience FeedbackSep 30, 2025
Good exchange with your team, sent photos, discussed sizing and found the replacement canopy. Looking forward to receiving it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marthy
Site Experience FeedbackSep 22, 2025
100 % satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Koo
Site Experience FeedbackSep 21, 2025
Great company to deal with and good customer service
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 19, 2025
Would have preferred website to do the online conversion calculation to CAD from USD
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackSep 10, 2025
Good product and great customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
susie
Post-Delivery FeedbackSep 7, 2025
I have purchased the product from Garden Winds in the past, and the had the same level of satisfaction from the transaction. Yes, I would recommend Garden Winds to a friend, and would tell them just to be sure that what they ordered was indeed what was needed for their gazebo, as sizes vary.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Pat
Site Experience FeedbackAug 31, 2025
Items stock and it’s fast to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2025
Easy to find and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alain
Post-Delivery FeedbackAug 21, 2025
It was difficult to install; would have appreciate a Small video on stops to install or at least some documentation.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Marley
Post-Delivery FeedbackAug 20, 2025
My gazebo is quite old and it's style does not accomodate most replacement canopies; so to have found one that is right is rare this is my 3rd canopy and the current one is still in useable shape..it was an easy order as I had the box and orderder numbe of the current canopy...thanks so much if not for your company I would be force to buy a new gazebo!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
George
Site Experience FeedbackAug 13, 2025
Staff promptly returned my question with relevant info. Well done
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 11, 2025
I just could buy the part i needed with my credit card online, i called and the rep said it was the bank , i went to the bank and they said there are no issues...maybe its because the shipping address and billing address is different. I tried again a few days later. Again the rep tried to help but couldnt. I eventually used a different method of payment which is not the company credit card that is buying the item. quite frustrating. I know no one will read this but its theraputic to write it down. So thanks for that opportunity.
- Overall Rating: 1
- Would Shop Here Again: 7
- Likelihood To Recommend: 1
Bob
Post-Delivery FeedbackAug 6, 2025
this is the fifth gazebo covering and notice they are a bit smaller than the original being replaced which makes the edges curl, especially at the corners. Each covering is taken down at the end of the summer season and put back up in the spring, and lasts about three years before the material deteriorates due to sun primarily. Good replacement and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A