Garden Winds Reviews - 345 Reviews - 9.9/10
Garden Winds Rating
Overall Satisfaction | 9.9 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 8.7 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 10.0 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.9out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 18% | 25% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
7.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Garden Winds
Showing 1 - 20 of 345
Online Shopper
Site Experience Feedback
Jan 01, 2025
Just didn’t like that it was in USD on a Canadian website. Annoying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Larry
Site Experience Feedback
Nov 28, 2024
Easy to order also easy to order wrong so be thorough when ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Larry
Post-Delivery Feedback
Dec 21, 2024
I had purchased this item before so it was easy for me but the first time I bought this item I had to look through all the items and choose the proper canopy and I managed that but there is the option to send in a picture should I have needed the help
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Goat
Post-Delivery Feedback
Dec 12, 2024
Garden Wind's provides an invaluable service in providing replacement canopies for very old Gazebo's that are a direct fit, using high quality materials. Ordering online is extremely simple and convenient and shipping was fast with tracking along the way. I would highly recommend Garden Wind's for anyone in need of a replacement canopy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Charlie
Post-Delivery Feedback
Dec 02, 2024
The cover I ordered fit perfectly and the quality was better than I expected. I would recommend ordering from Garden Winds
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chilly Willie
Site Experience Feedback
Dec 01, 2024
Easy to use website shopping. Happy with inclusive shipping costs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Canadian Deb
Site Experience Feedback
Dec 01, 2024
I have waited since Friday for an email to be sent to me and it never arrived
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
rb
Site Experience Feedback
Nov 14, 2024
website ok = product quality not great. Canopy only last 2-3 years.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
suds
Post-Delivery Feedback
Nov 13, 2024
the canopy was quite alot darker than the original....looks good but i realy wont know until next spring when i put it on
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 08, 2024
Awaiting the order once available
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MrJax
Site Experience Feedback
Oct 28, 2024
Easy to navigate. No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MrJax
Post-Delivery Feedback
Nov 07, 2024
Fast delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Vancouver Islander
Site Experience Feedback
Sep 24, 2024
Had purchased here before and found the item that I needed again very quickly. Maybe add a re-order tool to completed orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sh
Post-Delivery Feedback
Oct 20, 2024
Fast shipping..great product .well made
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 08, 2024
All good. Hopefully faster available than last time purchased back ordered for 7 months.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 18, 2024
I’ve been purchasing from GW for about 15 years and that says it all.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Murray
Site Experience Feedback
Oct 10, 2024
I had great help through text in finding what I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Garden winds
Site Experience Feedback
Sep 18, 2024
No ideas
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
Sucks, am trapped in stupid survey Am thinking of just walking away from any purchases!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mel
Site Experience Feedback
Sep 29, 2024
Discounted price advertised in email not available on Canadian website - disappointing. Would not accept my Visa credit card (said it couldn’t be verified) even though it is valid. Had to use a different credit card. Happy with the canopy though.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Stan from Toronto
Post-Delivery Feedback
Sep 19, 2024
Was not sure if the product would fit my needs. After a brief discussion, I was directed to the correct product and was helped with the ordering process. All very friendly, knowledgeable, and helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
StevenB
Site Experience Feedback
Aug 28, 2024
Good: The website is detailed, and the checkout process is fast. Bad: No discount codes for first-time purchasers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
StevenB
Post-Delivery Feedback
Sep 16, 2024
Ordering the product, I knew it was in two pieces, but what I received was not what I expected. I assumed there was a way to attach both pieces together to make a full canvas, yet this is made with a split in the middle. It does not work perfectly for my needs, as part of our outdoor furniture is now not protected from the elements. If there were a simple way to attach the two parts, reducing the gap from a foot to an inch, that would have still worked. Other than that, everything else went well. No complaints with speed of ship[png and packaging.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 10, 2024
the telephone interaction was fine, just hoping that it will be the right canopy and if not how down send it back?
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »