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FromYouFlowers Reviews - 1,111 Review - 8.6/10

Dec 3, 2024
Flower delivery is as easy as 1-2-3 with FromYouFlowers.com. Send flowers, plants, gift baskets, and more. They offer same day flower delivery coupled with unmatched customer service.

FromYouFlowers Rating

Rating
Overall Satisfaction8.6 /10
Would Shop Here Again8.4 /10
Likelihood to Recommend8.3 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.6out of 10


Would Shop Here Again:

 

8.4out of 10


Likelihood To Recommend:

 

8.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

77%77%

Neutral

16%16%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for FromYouFlowers

Showing 121 - 140 of 1,111

Online Shopper

Site Experience Feedback

Oct 30, 2024

Easy to order and well thought out.

Online Shopper

Site Experience Feedback

Oct 30, 2024

Had some trouble finding the checkout page to continue with order.

Patty

Site Experience Feedback

Oct 24, 2024

Delivery fee is a bit high. I wish we would know what the delivery is before we check out


Post-Delivery Feedback

Oct 30, 2024

I ordered two dozen long, stem, red roses three roses were broke

ding

Site Experience Feedback

Oct 29, 2024

Your delivery fee is too expensive

REW

Site Experience Feedback

Oct 29, 2024

So far, the online experience was easy and hopefully, gets to the recipient easily.

Lynn

Site Experience Feedback

Oct 29, 2024

I found the site very easy to use and loved the discount.

Roomy

Site Experience Feedback

Oct 24, 2024

Easy access. Flowers are always beautiful.


Post-Delivery Feedback

Oct 28, 2024

The ease in ordering is helpful and the receiver was very happy with the flowers. Next day service was awesome.

Online Shopper

Site Experience Feedback

Oct 28, 2024

Couldn't find a spot to put coupon code

EAWC

Site Experience Feedback

Oct 28, 2024

I love all that flowers selections and I love same day delivery

Yony P

Site Experience Feedback

Oct 27, 2024

I ordered from hete because Im giving you another chance. You completely blew my last order. The flowers were delivered 2 days late and theyvwere wilted. Was very disappointed. I hope tbis order goes as planbed. If not , this will be the ladt time I use your sevice.

Red

Site Experience Feedback

Oct 26, 2024

Pretty flowers but don't deliver on Sundays to the area I need them to go.i should not be charged delivery since they can't deliver on the day I need them to.flowers are gonna sit over night and be wilted the next day.87.00 for wilted flowers.its a shame.

Cindy

Site Experience Feedback

Oct 26, 2024

I have used the site many times with no issues. Clear prompts and instructions. Good product selection and pricing. Pictures true to product received and delivered when expected.

Flowers

Site Experience Feedback

Oct 26, 2024

I am pleased with my orders

Dee

Site Experience Feedback

Oct 21, 2024

I can’t wait I’m excited


Post-Delivery Feedback

Oct 26, 2024

It was good but I paid for it to be early and it got there kind of late but that’s okay I love it

TC

Site Experience Feedback

Oct 14, 2024

The portal was easy to use.


Post-Delivery Feedback

Oct 26, 2024

I had no problems placing the order. I rated the entire process a 9, because I was not able to attend the service, therefore, I did not get a look at the final product. I did not hear anything negative, so I am assuming all is well.

Din

Site Experience Feedback

Oct 25, 2024

Ok. Quick

hippykid

Site Experience Feedback

Oct 25, 2024

I have received from Dorothy shop every year in November and I have been very impressed with the flower arrangements! My stepson orders always from local businesses and i hope my assistant will enjoythee flowers

EL SALVA

Site Experience Feedback

Oct 25, 2024

Keep up the good job

Sandy

Site Experience Feedback

Oct 25, 2024

My overall experience was great, as usual. I started my search late last night, and found a variety of options. It was very hard to choose, from all of the beautiful arrangements. I had to narrow it down, and sleep on it. This morning, I made my best choice. ALL of the flowers are so beautiful! It's very hard to choose just one. Not to mention pricing is great, with the special offers and discounts.

Terry

Site Experience Feedback

Oct 25, 2024

Site was easy to use and navigate