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Fibre Glast Reviews - 853 Reviews - 9.4/10

Nov 21, 2024
Fibre Glast has specialized in the distribution of fiberglass and other composite materials. They serve tens of thousands of customers with aerospace, automotive, marine, power generation, prototyping, modeling, and a myriad of other applications by only supplying first quality materials, never seconds, or closeouts.

Fibre Glast Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

17%20%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

6.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Fibre Glast

Showing 61 - 80 of 853

Matt

Site Experience Feedback

Oct 30, 2024

Check out time takes a good while but other then that good

Muhammad

Post-Delivery Feedback

Oct 30, 2024

Top customer support and quality products

The Jarl's drinking horn

Site Experience Feedback

Oct 29, 2024

In my experience, the quality can't be beaten for their resin coats. Good long working time and quick cure time as well. Easy to find on the website and decently priced, to boot. Checkout page is a little weird on a phone, but no biggie... These guys are the only ones I order from cause I know exactly what I'm in for, a high quality product that does everything I want it to. 10/10 y'all

MascotMan1

Site Experience Feedback

Oct 29, 2024

It was fine, no problems.

tj

Site Experience Feedback

Oct 28, 2024

excellent customer service

Online Shopper

Site Experience Feedback

Oct 28, 2024

would like to see arrival dates on shipping

PGB

Site Experience Feedback

Oct 28, 2024

First time buyer. Will reserve further comment until i use this tool.

Online Shopper

Site Experience Feedback

Oct 28, 2024

called in for help - answer was good

G

Site Experience Feedback

Oct 28, 2024

I like how the quantity discounts are clearly listed.

wil

Site Experience Feedback

Oct 26, 2024

Shipments are fast and courteous. Website is non-nonsense and can readily find what I need.

Francisco

Post-Delivery Feedback

Oct 25, 2024

The overall process went very smoothly. I had outstanding attention and immediate response to my questions from my friend Steven L.

Good

Site Experience Feedback

Oct 25, 2024

Reordered a product I have used before but the website would not recognize the part number. Had to find it through the description.

Online Shopper

Site Experience Feedback

Oct 25, 2024

Good experience with no problems.

Online Shopper

Site Experience Feedback

Oct 25, 2024

Would like additional payment options, i.e. paypal

Online Shopper

Site Experience Feedback

Oct 24, 2024

Easy check out and lady who i called was very nice and helpful.

Alonjo

Site Experience Feedback

Oct 24, 2024

It would be easier to have Apple Pay checkout

Kēbē

Site Experience Feedback

Oct 07, 2024

Made in the USA is important to me.


Post-Delivery Feedback

Oct 24, 2024

As a small board sports original equipment manufacturer, quality supplies from an American manufacturer is important to me. Consistency & Quality in threading and weaving is of great importance. I have experienced discoloration in fiberglass weave from an inferior alternatively sourced product which carried over to a blemished finished product. Fibreglast's consistency and quality are to be commended and appreciated. Thank you.

Shook

Post-Delivery Feedback

Oct 23, 2024

Communicating wasn't a hassle when it came to the inquiries I had. I'm very thankful for the quick delivery. Also, the product I ordered was up to my expectations, actually even better because of the safety packaging. The only downfall was the shipping fee. I kind of thought it was a bit outrageous, but how the item came and all made me realize that it was pretty worth it. I would recommend to other car enthusiasts.

DeltaP

Site Experience Feedback

Oct 23, 2024

Shipping charges seem extreme. Product cost is 10% - 25% higher than "local" sources within 100 miles. instruction / product videos a fantastic.

Bat

Post-Delivery Feedback

Oct 23, 2024

Order arrived well packaged, quickly. I will order from FibreGlast again for any needed supplies