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Fedoras.com Reviews - 90 Reviews - 9.3/10

Nov 25, 2024

Fedoras.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.7 /10
Product Met Expectations9.1 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

14%17%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Fedoras.com

Showing 1 - 20 of 90

Online Shopper

Site Experience Feedback

Nov 24, 2024

Glad to find this hat again

Online Shopper

Site Experience Feedback

Nov 20, 2024

Fedoras.com has always been a great shopping experience. I enjoy the ease of use from the web based version and the mobile site.

Columbo

Post-Delivery Feedback

Nov 17, 2024

It's a nice hat &I will order again and not happy with survey questions!

Online Shopper

Site Experience Feedback

Nov 15, 2024

Did not receive order even though tracking info said it was delivered. This is the USPS' fault, not the vendor, but I won't order again unless they offer UPS or FedEx shipping.

Ev

Site Experience Feedback

Nov 06, 2024

Received an email answer to a query. Friendly and and answered my question. Nothing negative transpired.


Post-Delivery Feedback

Nov 15, 2024

I inquired via email about the Stetson Boss of the plains hat in rust. I was informed via email that Stetson ship colors randomly. I was satisfied with the time of response and answer. From this point I ordered the BOTP Stetson in black from fedoras.com. The ease of ordering was typical of on line ordering. The price was what Stetson charges. The hat arrived, packaged properly, in quicker time than I expected. Tracking was also good. Satisfied.

Gene

Site Experience Feedback

Nov 13, 2024

Good experience. Good selection.

Steven J

Site Experience Feedback

Nov 11, 2024

I was pleased that I could find the 10% discount that was provided to me on my last purchase. I would have been nice that the discount would already be to my account and order. Finding it was not a big issue but had to look at

Red

Site Experience Feedback

Nov 10, 2024

It was very informative and seem to have very high quality product.

DJ

Site Experience Feedback

Oct 16, 2024

Just bought my third hat. Really like the quality and price from Fedoras.

Sig

Site Experience Feedback

Oct 21, 2024

Well Organized and easy to navigate.

YaiYai

Post-Delivery Feedback

Oct 13, 2024

Bought a Kangol bucket hat for my granddaughter in pink. Delighted with the product. I used to live in nyc but now in rural Oregon where there is no shopping, especially for cool stylish accessories. Quick and easy purchase.

Online Shopper

Site Experience Feedback

Oct 12, 2024

Nice hat

Olusegun

Site Experience Feedback

Oct 09, 2024

The web layout is simple and straightforward. The buying experience is just easy.

Stylish39

Site Experience Feedback

Sep 25, 2024

Excited to receive it!

MangoMan

Site Experience Feedback

Sep 20, 2024

Very clear instructions

Online Shopper

Site Experience Feedback

Sep 14, 2024

Still waiting for the product

N/A

Site Experience Feedback

Sep 12, 2024

This is my second Bailey Curtis hat and I freaking love it!! My first one I got a month ago kinda and it’s Gray so love it so much I’m ordering a Black one

John

Post-Delivery Feedback

Sep 07, 2024

I didn’t have to tell anything all the questions were asked when they seen my hat from your company. They loved it so they are probably gonna go to the site to shop as well.

Ski

Site Experience Feedback

Aug 21, 2024

Great very easy


Post-Delivery Feedback

Aug 28, 2024

Several long strings hanging on hat afraid it will fall apart.

John Wayne hat

Post-Delivery Feedback

Aug 25, 2024

Nice hats also fast shipping