EZVacuum Reviews - 1,192 Post-Delivery Reviews - 8.8/10

Most Current Certification:

Jun 16, 2026

EZ Vacuum is an online retailer of vacuum cleaners, supplies, allergy relief products, and air cleaners. EZVacuum, headed by Vacuum Cleaner professionals who have more than fifteen years of experience in the vacuum cleaning industry, keeps a fundamental business philosophy that is based on an approach to customer service as well as product selection driven by customers.

EZVacuum Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 1,192 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

9.5out of 10

Overall Rating	Past 3 Months	Past Month
Positive	81%	80%
Neutral	7%	5%
Negative	12%	14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

3.5 out of 10

Site Experience Feedback - 616 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	82%	86%
Neutral	12%	7%
Negative	5%	7%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for EZVacuum

Showing 301 - 350 of 1,808

Eliza
Site Experience Feedback
Apr 17, 2026
I needed a soft attachment for my hardwood floors and this is the first one I’ve seen with soft bristles.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 17, 2026
Although vacuum hose was ordered by exact model number, it dose not fit. Packaging said not returnable if opened. We had to open package to know it didn't fit.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 17, 2026
Here is the email I sent after receiving a part that did not fit: 3/10/2026 The part delivered did not match my vacuum. I ordered for the correct model vacuum but the shape and size of the part sent would not fit. Please see the attached images. The part on the left is from my vacuum. The one on the right is what we received. How can we resolve this? Thank you for your assistance. -Chris 518-361-3542 Here is the response I got: 3/10/2026 Hi, I understand your concern. Could you please send me a photo of the product label on the vacuum showing the model and serial number? That will help me find the right item for this model. You have received the correct part as ordered. However, your model may require a different axle type. I will check with our shipping department and get back to you. Thanks for your patience and understanding. Noah 3/10/2026 Thanks for helping me, Noah. Image of product label attached. -Chris 4/4/2026 My follow up weeks later... Hello Noah, Please provide an update on locating the correct replacement part. Thanks, -Chris 518-361-3542 NO RESPONSE TO DATE
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 17, 2026
It was great to find all the parts needed for my older Kirby vacuum Would definitely recommend EZVacuum
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Al
Site Experience Feedback
Apr 17, 2026
Just noticed the other day that I needed new filter for my vacuum, which I've had for at least 15 years, maybe 20. Very pleased that the filters are easy to find and purchase. It looks like it's the correct one, hoping it is. It's been a good little machine and I'm glad I can continue to use it. Reasonable cost for 2 filters also.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 17, 2026
Product ordering was easy, but product quality is subpar for a screening filter.
Overall Rating: 8
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: N/A
Full ratings for this review »
N S.
Post-Delivery Feedback
Apr 17, 2026
I had an old Sears Shampoo/ Scrubber exactly the same size and likeness, but it broke down after forty-five years. I decided to get this one knowing how reliable they are. They are a little heavy but do a very nice job when handled properly by an adult. I am still using Sears shampoo which is years past its date but does a remarkable job on my light color carpets, the shampoo is not bad or has a spell and outdoes all the latest shampoos, that doesn't say much for latest technology or chemistry. i would recommend this machine though for this 87 year old woman it was very difficult to put together as the machined parts were hard to align, It was a frustrating job for me to put together and after I looked in my tool box found a better screw to hold the little knob to install on the handle as the one supplied did not have a point on the end and would not go into the small hole.
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 16, 2026
Outstanding Selection of Vacuum Parts and Bags. Excellent Prices, High Quality Hard to Find Bags are available here, in stock, and Ship Fast.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mike C
Post-Delivery Feedback
Apr 16, 2026
Great product. Fast delivery...that's all.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 16, 2026
had the part and delivered promptly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Dan
Post-Delivery Feedback
Apr 15, 2026
Good product selection for older off market machine
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
DucatiTom
Post-Delivery Feedback
Apr 15, 2026
I was looking for brushes for my Dyson vacuum.I liked that EZvacuum offered OEM parts ,as well as aftermarket options. The parts were delivered quickly, fit perfectly, bring the vacuum back to like new performance.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
Only recived half of the order called left phone# never called back. Support email dosen"t work
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 3
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
Purchasing the items I needed from EZvacuum was simple. I’m very disappointed in customer service because. I was never able to talk to anyone from customer service and I kept getting cut off.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Tom
Site Experience Feedback
Apr 15, 2026
Took twice to get message and credit card right.
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
Parts fit perfectly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
I found that an important part of my Little Green machine was missing. I needed to clean my carpet.i found exactly what I needed and because of their quick service I was able to get the carpet clean on time.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
Product advertised as OEM Oreck product. In reality it is not original OEM product
Overall Rating: 6
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 6
Full ratings for this review »
Wildman
Post-Delivery Feedback
Apr 15, 2026
Easy to use website,part fit my vacuum perfectly. definitely will use them again.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2026
Efficient and as advertised
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 14, 2026
First went to the Bissell website for my order but it was very difficult to navigate even using their product search so I went to EZ vacuum and it was super simple - put my order in and it was here VERY quickly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Web
Site Experience Feedback
Apr 14, 2026
I was very pleased to find the item I needed for an old vacuum I have.
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Sausie
Post-Delivery Feedback
Apr 14, 2026
I was very satisfied with the purchase and delivery of my order. I found it difficult to actually get to the web site because I kept getting Rainbow clothing stores when I asked for Rainbow store. I then reworded the request to: rainbow parts. I never got Custimer Service.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 14, 2026
Inhad a question about two different filters and two different part numbers for the same vacume and got not respomse. I wanted to speak with someone rather that back and forth typing. Got no response. SPEAK with someone requires a phone number. Please provide. Thank you.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
San
Post-Delivery Feedback
Apr 14, 2026
Shipping a little slow but the availability of finding the part was incredible
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 10
Full ratings for this review »
TK
Post-Delivery Feedback
Apr 14, 2026
We ordered a hepafilter and another order was put on my account. I need to return the piece we did not order.
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
paintxpert
Post-Delivery Feedback
Apr 14, 2026
Nice website and was very easy to navigate. I even got a discount! You cant get better that that! Nice experience! Thank-you!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 13, 2026
My order was canceled without notice due to it being out of ordering er
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Cleaner2
Post-Delivery Feedback
Apr 13, 2026
I hated the idea of buying a new vacuum, so I was happy to find the replacement part I needed. My vacuum works well, and I saved hundreds of dollars doing a simple repair myself.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 13, 2026
My wife Carol has purchased 2 times on 4/1 and 4/6/26 for a oreck replacement brush, which in both cases it is the incorrect ones for our model uk30305pc. No fault of EzVacuum staff but reviewing your website it is not specfic enough to determine the model of which one to order, so she was quessing from your descriptions.If possible we would like to return the 2 that she order and if someone could let us know which brush assemble we need to order it would be very helpful. .
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 13, 2026
Prices could be lower.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Mr fix it
Post-Delivery Feedback
Apr 13, 2026
Needed a part and checked internet for where to order. I found it available at EZvacuum. Ordered it, delivered 4-5 days.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Voldemar
Post-Delivery Feedback
Apr 13, 2026
Good product, Fast delivery, and a fair price
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Robnisi
Post-Delivery Feedback
Apr 13, 2026
Correct item sent fast at a good price. It fit perfectly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 12, 2026
Easy to find the correct part and it fit just fine
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
J2XTRM
Post-Delivery Feedback
Apr 12, 2026
Ii needed a circuit board, motor and belt. I found parts here then ordered them. Parts shipped to me and a week later I received items then i installed them that day and Had my Green Machine carpet cleaner running within an hour.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Dot
Post-Delivery Feedback
Apr 12, 2026
Ordering was easy. I was so glad they carried bags for my older model vacuum. Shipping was average time but not that long.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
NJCHICK
Post-Delivery Feedback
Apr 12, 2026
Received product in timely manner and my vacuum cleaner is now working better than ever.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 12, 2026
Nice product
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 12, 2026
I received the part for my old Dyson that I could not find anywhere else and I love your free shipping.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 12, 2026
this was my first and I will definitely shop again when needing product. On line was easy process and product was packaged well and arrive on date stated.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 11, 2026
I have yet to install the product so I have no input.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 10, 2026
The product was just a generic version of the Oreck vacuum bags . It was not the original Oreck bags that they had advertised.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 1
Full ratings for this review »
Joe
Post-Delivery Feedback
Apr 10, 2026
The one I ordered was black. The one I received is yellow. I paid more ordering yours because I wanted a black one to match the old one.
Overall Rating: 5
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Scott
Site Experience Feedback
Apr 10, 2026
Great site with easy search tool to find info and parts quickly. Appreciate the model compatibility list.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Customer Support needs help
Post-Delivery Feedback
Apr 10, 2026
The part sent to me will not work in my Dyson V11 Animal vacuum. Attempts to call make you leave a message. No return call. I emailed and have not heard back. Customer service needs improvement.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Dyson parts
Post-Delivery Feedback
Apr 10, 2026
Order the part I needed, photos on site were very helpful making sure I had the right part. Received part timely manner.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Don't give up on your vacuum shop here
Site Experience Feedback
Apr 10, 2026
Easily navigated right to the correct piece that I needed to fix my vacuum with The most affordable pricing on the internet I've found so far
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 9, 2026
Very good
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
CC
Site Experience Feedback
Apr 9, 2026
The website was easy to use and I was able to find what I was looking for very quickly. Checking out with Shop made things easier as well, so I didn't have to go grab my wallet.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 6
Full ratings for this review »