Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,694 Review - 9.1/10

Nov 28, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

10%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 501 - 520 of 2,694

Online Shopper

Site Experience Feedback

Sep 16, 2024

I was a bit disappointed with the shipping time.

Online Shopper

Site Experience Feedback

Sep 16, 2024

great service quick delivery

Pat

Site Experience Feedback

Sep 07, 2024

The products are great and ordering is simple


Post-Delivery Feedback

Sep 16, 2024

The hats are great, just like I expected them to be.

Ease of ordering a plus

Site Experience Feedback

Sep 15, 2024

The initial jersey I wanted was out of stock. I found another long sleeve volleyball jersey for girls and it was a little more than we wanted to spend but didn't have many options. Easy ordering and uploading of logo.

Kathy

Site Experience Feedback

Sep 15, 2024

Get my pink socks from you every year. good socks

MR. B

Site Experience Feedback

Aug 16, 2024

Easy to find. Good prices.

Rdealz

Site Experience Feedback

Sep 15, 2024

I’ve been using this site over 3 years for my small apparel business. The quality is amazing and prices are out of this world. Definitely my favorite online shop

Ken

Site Experience Feedback

Aug 28, 2024

I do not like that items that are sold out or not available are visible on the website. That may be fine if there was a way to get notified when it becomes available. Also I shop mostly for softball equipment, normally 11" softballs. It would be great if there was an option to save my category of interest so that I do not have to sort through baseballs and 12" softballs to be able to see my shopping items of interest, which is 11" softballs for example.


Post-Delivery Feedback

Sep 15, 2024

Some of the order was not available and on backorder. I wanted to receive it in February, which was the backorder date, but Epic canceled the backorder items.

Mr. Misfits

Site Experience Feedback

Sep 14, 2024

I have made two purchases in less than a week and planning a third very soon. I have been able to find and design jerseys for my 10u team, also design fan gear for the parents. I do wish there was a color wheel to get the exact color I'm wanting. But overall experience was great, and the prices and availability are what I like the best.

Coach

Site Experience Feedback

Sep 14, 2024

It was great! I enjoy shopping on Epic Sports the prices are always great.

Online Shopper

Site Experience Feedback

Sep 14, 2024

It was very easy. The only thing I didn't like was the shipping cost. Spending that kind of money should come with free shipping.

Tony

Site Experience Feedback

Sep 03, 2024

Been online shopping with epic for years. Good price points, shipping accurate, and website easy to navigate.


Post-Delivery Feedback

Sep 14, 2024

Precise time delivery, price point always good, and online website easy to navigate.

jones

Site Experience Feedback

Sep 14, 2024

little tough to tell the difference between 11" softballs and 12 " softballs

Payton

Site Experience Feedback

Sep 14, 2024

I love the prices, but shipping could be a bit better price wise. i needed a epic brand shirt that was out of stock but over all love the site. Customer service was great getting back to me quickly!

Josh S.

Site Experience Feedback

Sep 13, 2024

Easy to create custom designs and order shirts, hats and hoodies for the family.

CheezyP

Site Experience Feedback

Sep 13, 2024

I have always had a great experience with Epic. I order all of our school's equipment or clothing. Shipping is fast and customer service has always been the best so far.

Multi-Sport Dad

Site Experience Feedback

Sep 13, 2024

I was concerned about the 20% restocking fee for returned items. We will. see if it's credited back.

Bill F

Site Experience Feedback

Sep 13, 2024

Ordering is always easy with Epic and I've always love the overall value of the products. The only issue I have is with the Epic Blade jerseys and shorts we are ordering. If you had a home (white/light grey) version I would be doubling my order.

Sarah

Site Experience Feedback

Sep 13, 2024

I never have complaints with Epic. All of my items have been good quality and shipped when expected. You can not beat the price or selection on their baseball/ basketball gear!

AJ

Site Experience Feedback

Sep 13, 2024

I love looking at the closeout deals! The quality of items is great.