Epic Sports Reviews - 2,694 Review - 9.1/10
Epic Sports Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 10% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
5.6 out of 10
Recent Reviews for Epic Sports
Showing 501 - 520 of 2,694
Online Shopper
Site Experience Feedback
Sep 16, 2024
I was a bit disappointed with the shipping time.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 16, 2024
great service quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Sep 07, 2024
The products are great and ordering is simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Post-Delivery Feedback
Sep 16, 2024
The hats are great, just like I expected them to be.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ease of ordering a plus
Site Experience Feedback
Sep 15, 2024
The initial jersey I wanted was out of stock. I found another long sleeve volleyball jersey for girls and it was a little more than we wanted to spend but didn't have many options. Easy ordering and uploading of logo.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Site Experience Feedback
Sep 15, 2024
Get my pink socks from you every year. good socks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MR. B
Site Experience Feedback
Aug 16, 2024
Easy to find. Good prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rdealz
Site Experience Feedback
Sep 15, 2024
I’ve been using this site over 3 years for my small apparel business. The quality is amazing and prices are out of this world. Definitely my favorite online shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken
Site Experience Feedback
Aug 28, 2024
I do not like that items that are sold out or not available are visible on the website. That may be fine if there was a way to get notified when it becomes available. Also I shop mostly for softball equipment, normally 11" softballs. It would be great if there was an option to save my category of interest so that I do not have to sort through baseballs and 12" softballs to be able to see my shopping items of interest, which is 11" softballs for example.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ken
Post-Delivery Feedback
Sep 15, 2024
Some of the order was not available and on backorder. I wanted to receive it in February, which was the backorder date, but Epic canceled the backorder items.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Mr. Misfits
Site Experience Feedback
Sep 14, 2024
I have made two purchases in less than a week and planning a third very soon. I have been able to find and design jerseys for my 10u team, also design fan gear for the parents. I do wish there was a color wheel to get the exact color I'm wanting. But overall experience was great, and the prices and availability are what I like the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Coach
Site Experience Feedback
Sep 14, 2024
It was great! I enjoy shopping on Epic Sports the prices are always great.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
It was very easy. The only thing I didn't like was the shipping cost. Spending that kind of money should come with free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Sep 03, 2024
Been online shopping with epic for years. Good price points, shipping accurate, and website easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Post-Delivery Feedback
Sep 14, 2024
Precise time delivery, price point always good, and online website easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
jones
Site Experience Feedback
Sep 14, 2024
little tough to tell the difference between 11" softballs and 12 " softballs
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Payton
Site Experience Feedback
Sep 14, 2024
I love the prices, but shipping could be a bit better price wise. i needed a epic brand shirt that was out of stock but over all love the site. Customer service was great getting back to me quickly!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh S.
Site Experience Feedback
Sep 13, 2024
Easy to create custom designs and order shirts, hats and hoodies for the family.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CheezyP
Site Experience Feedback
Sep 13, 2024
I have always had a great experience with Epic. I order all of our school's equipment or clothing. Shipping is fast and customer service has always been the best so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Multi-Sport Dad
Site Experience Feedback
Sep 13, 2024
I was concerned about the 20% restocking fee for returned items. We will. see if it's credited back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill F
Site Experience Feedback
Sep 13, 2024
Ordering is always easy with Epic and I've always love the overall value of the products. The only issue I have is with the Epic Blade jerseys and shorts we are ordering. If you had a home (white/light grey) version I would be doubling my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sarah
Site Experience Feedback
Sep 13, 2024
I never have complaints with Epic. All of my items have been good quality and shipped when expected. You can not beat the price or selection on their baseball/ basketball gear!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Sep 13, 2024
I love looking at the closeout deals! The quality of items is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »