Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,694 Review - 9.1/10

Nov 28, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

10%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 401 - 420 of 2,694

San

Site Experience Feedback

Oct 01, 2024

Everything was A okay

Marcy

Site Experience Feedback

Oct 01, 2024

The website is awesome, your products are top notch and quality.

Great Price

Site Experience Feedback

Oct 01, 2024

Simple and easy. Offers discounter when buying more.

Rod

Site Experience Feedback

Sep 16, 2024

Site was easy to navigate and ordering was easy

Bonafide#5

Site Experience Feedback

Oct 01, 2024

Great experience great profits will recommend to all my associates.

nmn8ive

Site Experience Feedback

Sep 30, 2024

The only thing I wish that could be better on this site is the shipping time and price

disappointed

Post-Delivery Feedback

Sep 30, 2024

Received an incomplete order after the due date. Items were ordered with plenty of time for delivery. One of my twenty-three items was on backorder. This caused a delay in my entire order shipping. I asked if the size of the backordered item could be modified, and I received no resolution. My backordered item is set for delivery after my event date. The customization was also subpar, letters and numbers were crooked. I asked for a refund and was denied. An incomplete order is useless. Worst experience ever.

Online Shopper

Site Experience Feedback

Sep 30, 2024

I love EPIC Sports, great product options and product prices.

Julz

Site Experience Feedback

Sep 30, 2024

I never have any issues with Epic. It would be nice to have free sipping after spending a certain amount of time. Im always buying bulk quantities. Also, when exchanging oe another product it should be prepaid shipping. Im not retiring but usually exchanging or another color or size.

Mb

Site Experience Feedback

Sep 30, 2024

Overall, Epic Sports is awesome. The biggest issue is shipping cost. In my opinion, free shipping should be included after a certain amount of money is spent.

JC Little League

Post-Delivery Feedback

Sep 30, 2024

Epic Sports always has great deals and even greater pricing! We have never had any issues with our products, and usually receive them BEFORE the expected delivery date!

Chris

Site Experience Feedback

Sep 13, 2024

The site is easy to navigate and use. Overall user friendly


Post-Delivery Feedback

Sep 30, 2024

Order process was quick and convenient. We were able to receive our order in a very reasonable timeframe.

Virtue

Site Experience Feedback

Aug 23, 2024

Experience unlimited Meticulously EPIC


Post-Delivery Feedback

Sep 30, 2024

Awesome experience

Lulu Print

Site Experience Feedback

Sep 30, 2024

Me encanta comprar en Epic Sports, tienen siempre mucha variedad de materiales y productos y los precios son excelentes.

Coach K

Site Experience Feedback

Sep 29, 2024

Im always satisfied!!

KMO

Site Experience Feedback

Sep 28, 2024

Easy to order

J

Site Experience Feedback

Sep 28, 2024

everything was great. some of the shirt colors was unavailable but I'll check back later

Anna

Site Experience Feedback

Sep 12, 2024

Love this site! Hope to order soccer jerseys soon


Post-Delivery Feedback

Sep 28, 2024

I love their prices and usually love the products, but I was ordering hoodies for a soccer team, and when I went to place the order- I noticed it said “ order 1 size up”, so I redid the order, with larger items, and when they came- they were all way too big. I asked customer service via chat if they would pay for the shipping on the return, since it was their website that said to “order one size larger” and the person refused. I asked to speak to a person via phone- they said they don’t do that- they can help more people via chat. I asked to speak to a manager to explain why I was requesting that they pay for shipping for the return, and they quite answering me. I messaged a few times Over 40 minutes and never got another response. I paid for shipping to return the hoodies, and then ordered them from somewhere else, due to the lack of service and poor service on these items. I am hesitant to use them again, but I do have 2 soccer teams to order uniforms for

Bobby

Site Experience Feedback

Sep 28, 2024

absolutely loves the clothing he receives from Epic. orders something every year for wrestling team

Chimmy

Site Experience Feedback

Sep 28, 2024

Great!