Epic Sports Reviews - 2,694 Review - 9.1/10
Epic Sports Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 10% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
5.6 out of 10
Recent Reviews for Epic Sports
Showing 401 - 420 of 2,694
San
Site Experience Feedback
Oct 01, 2024
Everything was A okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marcy
Site Experience Feedback
Oct 01, 2024
The website is awesome, your products are top notch and quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great Price
Site Experience Feedback
Oct 01, 2024
Simple and easy. Offers discounter when buying more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rod
Site Experience Feedback
Sep 16, 2024
Site was easy to navigate and ordering was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonafide#5
Site Experience Feedback
Oct 01, 2024
Great experience great profits will recommend to all my associates.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nmn8ive
Site Experience Feedback
Sep 30, 2024
The only thing I wish that could be better on this site is the shipping time and price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
disappointed
Post-Delivery Feedback
Sep 30, 2024
Received an incomplete order after the due date. Items were ordered with plenty of time for delivery. One of my twenty-three items was on backorder. This caused a delay in my entire order shipping. I asked if the size of the backordered item could be modified, and I received no resolution. My backordered item is set for delivery after my event date. The customization was also subpar, letters and numbers were crooked. I asked for a refund and was denied. An incomplete order is useless. Worst experience ever.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
I love EPIC Sports, great product options and product prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Julz
Site Experience Feedback
Sep 30, 2024
I never have any issues with Epic. It would be nice to have free sipping after spending a certain amount of time. Im always buying bulk quantities. Also, when exchanging oe another product it should be prepaid shipping. Im not retiring but usually exchanging or another color or size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mb
Site Experience Feedback
Sep 30, 2024
Overall, Epic Sports is awesome. The biggest issue is shipping cost. In my opinion, free shipping should be included after a certain amount of money is spent.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
JC Little League
Post-Delivery Feedback
Sep 30, 2024
Epic Sports always has great deals and even greater pricing! We have never had any issues with our products, and usually receive them BEFORE the expected delivery date!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Chris
Site Experience Feedback
Sep 13, 2024
The site is easy to navigate and use. Overall user friendly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chris
Post-Delivery Feedback
Sep 30, 2024
Order process was quick and convenient. We were able to receive our order in a very reasonable timeframe.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Virtue
Site Experience Feedback
Aug 23, 2024
Experience unlimited Meticulously EPIC
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Virtue
Post-Delivery Feedback
Sep 30, 2024
Awesome experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lulu Print
Site Experience Feedback
Sep 30, 2024
Me encanta comprar en Epic Sports, tienen siempre mucha variedad de materiales y productos y los precios son excelentes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Coach K
Site Experience Feedback
Sep 29, 2024
Im always satisfied!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KMO
Site Experience Feedback
Sep 28, 2024
Easy to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
J
Site Experience Feedback
Sep 28, 2024
everything was great. some of the shirt colors was unavailable but I'll check back later
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Site Experience Feedback
Sep 12, 2024
Love this site! Hope to order soccer jerseys soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Post-Delivery Feedback
Sep 28, 2024
I love their prices and usually love the products, but I was ordering hoodies for a soccer team, and when I went to place the order- I noticed it said “ order 1 size up”, so I redid the order, with larger items, and when they came- they were all way too big. I asked customer service via chat if they would pay for the shipping on the return, since it was their website that said to “order one size larger” and the person refused. I asked to speak to a person via phone- they said they don’t do that- they can help more people via chat. I asked to speak to a manager to explain why I was requesting that they pay for shipping for the return, and they quite answering me. I messaged a few times Over 40 minutes and never got another response. I paid for shipping to return the hoodies, and then ordered them from somewhere else, due to the lack of service and poor service on these items. I am hesitant to use them again, but I do have 2 soccer teams to order uniforms for
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Bobby
Site Experience Feedback
Sep 28, 2024
absolutely loves the clothing he receives from Epic. orders something every year for wrestling team
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chimmy
Site Experience Feedback
Sep 28, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »