Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,694 Review - 9.1/10

Nov 28, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

10%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 321 - 340 of 2,694

Online Shopper

Site Experience Feedback

Oct 15, 2024

Delivery is very quick. Caps are cheap and well made.

Tommy

Site Experience Feedback

Oct 15, 2024

Smooth easy will be back

Mr Tidwilla

Site Experience Feedback

Oct 15, 2024

I Have always been happy with Epic Sports expect the 1 time i got the wrong size but it wasnt a big deal just let it go been happy here.

preslimuck

Site Experience Feedback

Oct 15, 2024

as a small business owner, i really appreciate the cost of stuff on this site. It greatly helps me.

Leyvi77

Site Experience Feedback

Oct 14, 2024

Good Prices and product availability

Mama T

Site Experience Feedback

Oct 14, 2024

I have used Epic for years to purchase for the many sports programs we have at our school. I love how easy they are to work with, how nice the quality is, how affordable and how quickly it comes in.

Al Mancera

Site Experience Feedback

Oct 14, 2024

I love how you can find just about everything for my Soccer needs. I've a soccer coach for more than 25 years and this on-line store is my go to for my needs. Low prices and good quality you can't beat.

Online Shopper

Post-Delivery Feedback

Oct 14, 2024

The amount of updates that provided zero points updates was overwhelming. I appreciate keeping in the loop but all of the emails are a lot!

Danielle s

Post-Delivery Feedback

Oct 14, 2024

The website was easy to work with. Ordering and pricing were amazing. Delivery was fast and on time

Online Shopper

Site Experience Feedback

Oct 14, 2024

Easy to use! Always love Epic!

Patrick M.

Site Experience Feedback

Oct 14, 2024

Website is very good but the customization process could use improvement in that all correction requests are made at one time instead of a piecemeal manner. Customer service needs live agents not just correspondence emails and chat bots.

KC3000

Site Experience Feedback

Oct 13, 2024

Great products for great price, website is great.

Awesome Site with Lots of Options

Site Experience Feedback

Oct 12, 2024

The shipping is rather high. I also shop at Jiffy.com and I get free shipping after $59. I would shop here more if there was free shipping offers.

Cegifts

Site Experience Feedback

Oct 11, 2024

I enjoy using your company for my small business, the shipping price would be better if it was free.

CNE9

Site Experience Feedback

Oct 11, 2024

while the experience overall was good the ease of use and selection for softball equipment could be better

Online Shopper

Site Experience Feedback

Oct 11, 2024

it was Great

Melissa

Site Experience Feedback

Oct 11, 2024

The new privacy policy widget is not going away. Even if you agree and click Okay, it stays there. Also, the pop out to sign up for emails every time I go to the site is annoying. I am signed up and the emails never have anything I am interested in. Please set at least a 30 cookie to not display it for returning visitors.

Online Shopper

Site Experience Feedback

Sep 23, 2024

Very easy to navigate and find what I needed.

TIM

Site Experience Feedback

Oct 10, 2024

GREAT SELECTION GREAT PRICES SOME ITEMS SHIP VERY FAST

PPA

Site Experience Feedback

Oct 10, 2024

very good