Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,688 Review - 9.0/10

Nov 28, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 261 - 280 of 2,688

Billy basketball

Site Experience Feedback

Oct 22, 2024

ALWAYS easy to navigate!!!!! I love EPIC sports

King of Krash

Site Experience Feedback

Oct 22, 2024

We have ordered from Epic Sports before for our youth football team. The overall experience is great! This time around though, we had a lot of trouble with stock. some of the sizes we needed were out of stock and not all of them had restock dates. It was a bit frustrating considering buying online already comes with a gamble on sizing, and we were buying the same uniform as last year in order to avoid spending on the wrong size/item. I hope we're able to make due with what was available. I also had a hard time reaching customer service, and the little hat robot was giving me instructions that I could not find on the actual product listing. Additionally, I wish there was a way to reorganize the items in my cart to make it easier to keep track of what sizes we had already put in there and what items were missing. Other than that, Epic sports has been a great site to purchase our complete uniforms from. The shipping time with our first order was prompt and everything came in correctly. The quality of the items we purchased was amazing and the check out process was fast and easy.

Shipping Time & Cost

Site Experience Feedback

Oct 22, 2024

The shipping dates, descriptions and cost need to be more fine tuned. The cost is expensive. The dates don't align with the "2 day" shipping. The turn around is extremely slow as well as extremely expensive. We resort to Epic if we are unable to locate the item elsewhere solely due to the turn around time and cost of shipping.

Bigback

Site Experience Feedback

Oct 22, 2024

Love this sports store. High quality items at a good price.

Online Shopper

Site Experience Feedback

Oct 21, 2024

thanks

CJ

Site Experience Feedback

Oct 21, 2024

Love to ease of ordering and it being shipped immediately

Online Shopper

Site Experience Feedback

Oct 21, 2024

I was never allowed to make an exchange for a different size. Never was able to talk with a real person to explain what I needed.

Online Shopper

Site Experience Feedback

Oct 21, 2024

I find that your shipping charges are high. Perhaps offer free shipping with orders over "x" amount as many other companies do. I like Epic but have at times purchased from elsewhere because of shipping times and shipping costs.

Ginny

Site Experience Feedback

Oct 21, 2024

I have ordered from this site before. It is the best site to order soccer balls and pumps for Operation Christmas Child shoeboxes. I was disappointed we could not get size 4 balls.

Ciecie

Site Experience Feedback

Oct 21, 2024

Wish you had more T shirt dress colors ….

Care

Site Experience Feedback

Oct 21, 2024

The affordable and high quality options on the site are great! Ive used them for my kids sports teams, gifts and small business.

Fason

Site Experience Feedback

Oct 21, 2024

Great Experience

BCSHUSTLE

Site Experience Feedback

Oct 21, 2024

ABSOLUTLEY LOVE EPIC SPORTS

Bdawg

Site Experience Feedback

Oct 21, 2024

*************

Randy

Site Experience Feedback

Oct 21, 2024

Love using Epic Sports for purchasing Staff Apparel

SAN

Site Experience Feedback

Oct 20, 2024

good

TWEET

Site Experience Feedback

Oct 20, 2024

GOOD

jj

Site Experience Feedback

Oct 20, 2024

It was a little cluttered looking but worked well. I didn't like the high price of the shipping and the suggested need for a coupon. Just give me the real price.

vss

Site Experience Feedback

Oct 20, 2024

a pesquisa sobre os produtos ja comprados deveriam estar mais facil acesso

Melissa

Site Experience Feedback

Oct 20, 2024

Easy to use.