Epic Sports Reviews - 2,688 Review - 9.0/10
Epic Sports Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.0out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
5.6 out of 10
Recent Reviews for Epic Sports
Showing 261 - 280 of 2,688
Billy basketball
Site Experience Feedback
Oct 22, 2024
ALWAYS easy to navigate!!!!! I love EPIC sports
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
King of Krash
Site Experience Feedback
Oct 22, 2024
We have ordered from Epic Sports before for our youth football team. The overall experience is great! This time around though, we had a lot of trouble with stock. some of the sizes we needed were out of stock and not all of them had restock dates. It was a bit frustrating considering buying online already comes with a gamble on sizing, and we were buying the same uniform as last year in order to avoid spending on the wrong size/item. I hope we're able to make due with what was available. I also had a hard time reaching customer service, and the little hat robot was giving me instructions that I could not find on the actual product listing. Additionally, I wish there was a way to reorganize the items in my cart to make it easier to keep track of what sizes we had already put in there and what items were missing. Other than that, Epic sports has been a great site to purchase our complete uniforms from. The shipping time with our first order was prompt and everything came in correctly. The quality of the items we purchased was amazing and the check out process was fast and easy.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shipping Time & Cost
Site Experience Feedback
Oct 22, 2024
The shipping dates, descriptions and cost need to be more fine tuned. The cost is expensive. The dates don't align with the "2 day" shipping. The turn around is extremely slow as well as extremely expensive. We resort to Epic if we are unable to locate the item elsewhere solely due to the turn around time and cost of shipping.
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 6
- Full ratings for this review »
Bigback
Site Experience Feedback
Oct 22, 2024
Love this sports store. High quality items at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
CJ
Site Experience Feedback
Oct 21, 2024
Love to ease of ordering and it being shipped immediately
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
I was never allowed to make an exchange for a different size. Never was able to talk with a real person to explain what I needed.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
I find that your shipping charges are high. Perhaps offer free shipping with orders over "x" amount as many other companies do. I like Epic but have at times purchased from elsewhere because of shipping times and shipping costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginny
Site Experience Feedback
Oct 21, 2024
I have ordered from this site before. It is the best site to order soccer balls and pumps for Operation Christmas Child shoeboxes. I was disappointed we could not get size 4 balls.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ciecie
Site Experience Feedback
Oct 21, 2024
Wish you had more T shirt dress colors ….
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Care
Site Experience Feedback
Oct 21, 2024
The affordable and high quality options on the site are great! Ive used them for my kids sports teams, gifts and small business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fason
Site Experience Feedback
Oct 21, 2024
Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BCSHUSTLE
Site Experience Feedback
Oct 21, 2024
ABSOLUTLEY LOVE EPIC SPORTS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bdawg
Site Experience Feedback
Oct 21, 2024
*************
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Randy
Site Experience Feedback
Oct 21, 2024
Love using Epic Sports for purchasing Staff Apparel
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SAN
Site Experience Feedback
Oct 20, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TWEET
Site Experience Feedback
Oct 20, 2024
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jj
Site Experience Feedback
Oct 20, 2024
It was a little cluttered looking but worked well. I didn't like the high price of the shipping and the suggested need for a coupon. Just give me the real price.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
vss
Site Experience Feedback
Oct 20, 2024
a pesquisa sobre os produtos ja comprados deveriam estar mais facil acesso
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Melissa
Site Experience Feedback
Oct 20, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »