Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,691 Review - 9.0/10

Nov 28, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 121 - 140 of 2,691

Steve

Site Experience Feedback

Nov 10, 2024

Good information with product descriptions. Shipping charges should either be reduced or waived when spending certain amount of money. In past purchases- I have had unresolved mis-ships. Still looking for two garments on my last purchase.

sarge

Site Experience Feedback

Nov 10, 2024

Delivery needs to be quicker; and should be free with an order as large as mine. I ordered with All Volleyball and it came within 5 days with free delivery. Good selection; good pricing. I also had several balls last year fail to blow up and wanted to know if I can get credit for them. I have them and can send pics; they are brand new and would not hold air. Need to be able to connect with an actual person.

Online Shopper

Site Experience Feedback

Nov 10, 2024

Very easy to understand and to place order. Hopefully sizing is correct and it fits!

Hubbard702

Site Experience Feedback

Nov 10, 2024

Every part of my order worked easy.

Chris

Site Experience Feedback

Nov 10, 2024

Found a great brand at a great price.

Tmcoachadam

Post-Delivery Feedback

Nov 10, 2024

One of the pairs of softball pants did not have the correct braiding. It was missing. 🫤

Fabs31

Site Experience Feedback

Nov 09, 2024

Super easy, very affordable good quality stuff.

907Sports

Site Experience Feedback

Nov 09, 2024

Great experience, easy check, always have what I’m looking for. Would be nice to have a cheaper shipping option though.

LS

Site Experience Feedback

Nov 09, 2024

Always easy, reliable and never a mistake made. I have ordered many times from ES and it is always great! I have referred them to friends quite a few times.

Taytay

Site Experience Feedback

Nov 09, 2024

I enjoy emailing real people when we have a problem. I like the variety of sporting goods you have on your website. I like the ease of navigating your website. I have highly recommended you 100's of times.

rick

Site Experience Feedback

Nov 09, 2024

Great customer service!

Dab

Site Experience Feedback

Nov 08, 2024

Everytime I’ve ordered from epic I’ve had a great experience!

Online Shopper

Site Experience Feedback

Nov 08, 2024

I always have a great experience with Epic Sports

Big Chief

Site Experience Feedback

Nov 08, 2024

I have ordered from epic sports over the last 5 years or so. My wife orders from Epic anytime we can find deals that fit the needs of our youth sports activities.

N/A

Site Experience Feedback

Nov 08, 2024

I had a good experience today!

Dave

Post-Delivery Feedback

Nov 07, 2024

Good price & normally available

SSRA

Site Experience Feedback

Nov 07, 2024

Excellent. We are able to get the same product each season with consistency and ease.

Jena

Site Experience Feedback

Nov 07, 2024

Very good

EJ

Site Experience Feedback

Nov 07, 2024

Overall, I've had a great experience with the products. I'm a coach of an 11u baseball team and this will be our second set of uniforms.

Lao woman

Site Experience Feedback

Nov 07, 2024

Epic sports have many things that are more reasonable than other online sites.