Dungarees Reviews - 2,684 Review - 9.3/10

Nov 27, 2024
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods while exceeding customer expectations every step of the way. They know customers work hard for their money and they want to honor that work by delivering the best experience possible.
Circle of Excellence - Dungarees

2023
Winner

Circle of
Excellence

12 years

Dungarees Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.2 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Dungarees

Showing 481 - 500 of 2,684

TPWORK

Site Experience Feedback

Sep 26, 2024

Dungarees has the best online options when it comes to work wear. This is the only company I purchase from and have never had an issue.

Jack

Site Experience Feedback

Sep 26, 2024

Wonderful

Car

Site Experience Feedback

Sep 20, 2024

I love you carhartt

RobTheG

Site Experience Feedback

Sep 25, 2024

I was overall satisfied with shopping on the website. It gave me the chance to invest in products enjoyed at an affordable price.

Kenneth Scott

Site Experience Feedback

Sep 25, 2024

The jacket is not for me. I am a social worker and often come across people that don't have much. Social workers don't make a lot, but we still try to help people out when we can. I know a young family where their dad works outside and I want to help him. This jacket will help out at his new job and give him some deserved pride too. Carhartt products are built to last. Thanks

Kenzie

Site Experience Feedback

Sep 25, 2024

My website experience was amazing! I left some items in my cart for a few days just to make sure I wanted them and they were sill there and in stock when I got back to buy them!

Online Shopper

Site Experience Feedback

Sep 25, 2024

Very easy site to navigate.

Online Shopper

Site Experience Feedback

Sep 25, 2024

efficient

JPinNC

Site Experience Feedback

Sep 15, 2024

Although it was more than what I wanted to pay, I finally found a specific plaid design flannel shirt I've been looking for. Naturally, it was a few dollars less than what's required to get free shipping, so I "had" to buy something else to avoid paying $7.95.


Post-Delivery Feedback

Sep 25, 2024

I found a plaid flannel shirt in the colors and pattern I've been searching for and although it wasn't a great price, it was in line with similar shirts. I placed my order easily enough and received it on time, but when I opened the package I was shocked to see the shirt was nothing like the one pictured on the website! I double-checked to see that I hadn't screwed up and then contacted Dungarees customer service using their chat feature. The rep knew immediately why I contacted them, apparently because I wasn't the first to complain about it. The rep said they'd just been notified they had the wrong picture. I was offered either a 20% discount or a full refund if I returned the shirt. I insisted I not be charged the usual shipping cost and it was agreed. The one catch is I have to wait for them to receive the shirt before the cost is refunded to my credit card, so I have to track the package to ensure that gets done. I suppose they don't want to get cheated, but that's exactly how I feel -- cheated.

Sparky

Site Experience Feedback

Sep 25, 2024

Not a bad experience or price.

IRISH

Site Experience Feedback

Sep 24, 2024

In the marked for good jeans that don't restrict the thighs and glutes (I was blessed with the genetics for bulky glutes and thighs). Looked into Carhartts, wailed at the prices, then remembered that Dungarees has got a good thing going with the factory seconds. "Why didn't I think of them first??", says I. I smack myself upside the head, log on, and make the purchase. Success? We shall see when they arrive. Website very good. Easy to navigate, and sort by size (which is important- remember, I got thick thighs and short getaway sticks).

TJ

Site Experience Feedback

Sep 24, 2024

Very easy to navigate and find what you're looking for and pricing is nicely price

Snow Shovel

Site Experience Feedback

Sep 13, 2024

Need a new jacket and Dungarees.com had one that I wanted. Had a few free minutes so I ordered it. I had already researched it. Buying was just point and click.

Texan

Site Experience Feedback

Sep 14, 2024

I thought your product that I ordered was good - however I think your shipping price it a little too high from my experience with other vendors


Post-Delivery Feedback

Sep 24, 2024

First time purchase - very satisfied with quality

CMB

Site Experience Feedback

Sep 14, 2024

The ordering experience was very easy. And I reordered another pair of pants just now.


Post-Delivery Feedback

Sep 24, 2024

I'm losing weight and my order fit perfectly

Welder

Site Experience Feedback

Sep 24, 2024

Very easy to work with

Gaby

Site Experience Feedback

Sep 23, 2024

Very satisfied with my order and the website itself. hopefully, these get her fast!

big jake

Site Experience Feedback

Sep 23, 2024

b18 jeans discontinued. need to bring them back

BigJT

Site Experience Feedback

Sep 23, 2024

Deeper discounts on factory 2nds would be great.

Marie

Site Experience Feedback

Sep 23, 2024

I really like the availability of clearance and factory second work clothes.