Dungarees Reviews - 2,656 Review - 9.3/10

Nov 29, 2024
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods while exceeding customer expectations every step of the way. They know customers work hard for their money and they want to honor that work by delivering the best experience possible.
Circle of Excellence - Dungarees

2023
Winner

Circle of
Excellence

12 years

Dungarees Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%11%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Dungarees

Showing 1161 - 1180 of 2,656

Online Shopper

Site Experience Feedback

Apr 29, 2024

great

Billy

Site Experience Feedback

Apr 19, 2024

Easy shopping experience


Post-Delivery Feedback

Apr 29, 2024

Perfect fit out of bag, great product.

Online Shopper

Site Experience Feedback

Apr 29, 2024

great

Gmoney

Site Experience Feedback

Apr 21, 2024

The website is easy to navigate, and I can always find what I'm looking for


Post-Delivery Feedback

Apr 29, 2024

I like this purchase because this shirt has a button down collar, and the process as always was smooth and easy

Southern Girl

Site Experience Feedback

Apr 28, 2024

The website was well developed. It was user friendly and very easy to search for items. I did not have any problem with comparing pricing, merchandise, or designs.

Online Shopper

Site Experience Feedback

Apr 13, 2024

great selection of items!

Papa Jon

Site Experience Feedback

Apr 28, 2024

Very streamlined. No surprises at checkout, very straight forward.

Concrete Business

Site Experience Feedback

Apr 13, 2024

This is the only place I have found carhartt work pants that are my husbands size. We are in the construction business, we pour concrete and do excavation work, so we need durable pants. Carhartt fits the bill.


Post-Delivery Feedback

Apr 28, 2024

I love your products. I order carhartt work pants for my husband. We own an excavation business and we pour concrete so I need pants that will hold up to the work load. You have a good selection and always have his size which is important. I will continue to order from Dungarees. Thank you!

B

Site Experience Feedback

Apr 27, 2024

Good experience. Payment plans would be nice as would account holder discounts, even if small.

Go Get-’em

Site Experience Feedback

Apr 27, 2024

Website, easy to use very satisfied with how their website is set up. Thanks guys.

JoJo

Site Experience Feedback

Apr 26, 2024

It was smooth experience.

Grump

Site Experience Feedback

Apr 26, 2024

Found the style # and brand easily. To complete order and payment was painless

KennyB

Post-Delivery Feedback

Apr 26, 2024

I order through Dungarees because the Carhartt site offers the new fabric , not Origional dennim jeans . They are cheap Looking and of lesser quality than the Origional If they offer the Origional dennim , they make it not easy to find. This site Dungerees has exactly what I want at a reasonable price.

Online Shopper

Site Experience Feedback

Apr 18, 2024

You guys are amazing!

bra

Site Experience Feedback

Apr 25, 2024

easy to work with

NickP

Site Experience Feedback

Apr 25, 2024

First time buyer….. Easy and fast process.

TimR

Site Experience Feedback

Apr 15, 2024

These are the only work pants that fit my wife properly and aren't made of spandex like material (which isn't durable enough for a work pant). I am glad you carry this!!! Your website is excellent!!!


Post-Delivery Feedback

Apr 25, 2024

I’ll be ordering from them again!

Karen

Site Experience Feedback

Apr 15, 2024

I had a question and I received a response very quickly.


Post-Delivery Feedback

Apr 25, 2024

Everything was delivered as ordered. Products were very good quality.

Online Shopper

Site Experience Feedback

Apr 25, 2024

Easy to use, I needed 12 identical items and they were all in stock ready to ship. Nice color options.

Sandman

Site Experience Feedback

Apr 15, 2024

All good


Post-Delivery Feedback

Apr 24, 2024

This experience was 100% Good. Easy website, super-fast delivery. 1 of 2 items didn't fit. I don't have a printer at home so I phoned to ask if Dugarees could mail me return forms and address label. MY PHONE CALL WAS IMMEDIATELY ANSWERED BY A HUMAN NAMED CHLOE!!!! Chloe couldn't have been more helpful, positive, friendly, professional and accomodating. We got everything solved lickety split, and even though it was a Friday, mid-late afternoon, Chloe had those return forms in the mail and they arrived Monday. BTW, I am 100% deaf and must use a caption telephone. The captions are not always accurate, and there's a delay factor, as well. They also don't work well on automated systems, so having a human answering the phone is huge for me. Chloe was empathetic with my disability, and took care to speak slowly and make sure that our conversation was clear and accurate. All companies claim that customer service is a top priority for them. IMO, Dungarees sets the standard. The only improvement that they could make would be to create/make their own line of products. I have no doubt they would make the best!. PS--I ordered another pair of the Carhart overalls that did fit me perfectly, in another color. Same deal...instant service and delivery. Top notch outfit, Dungarees.