DrillsandCutters.com Customer Reviews
DrillsandCutters.com holds a 9.3/10 overall rating and 375 verified post-delivery reviews on Bizrate.
DrillsandCutters.com Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 90% |
 Neutral | 8% | 10% |
 Negative | 6% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 83% |
Neutral | 14% | 14% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for DrillsandCutters.com
Showing 1 - 50 of 2,647
DC
Post-Delivery FeedbackOct 7, 2026
i got what i wanted and even though it was a few days late , it was the right item .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Ted from Long Island, NY
Post-Delivery FeedbackOct 7, 2026
I found exactly what I was looking for. They were reasonably priced and they arrived rather quickly. I am very happy with the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
mike
Site Experience FeedbackOct 6, 2026
The website was easy to navigate to find what I needed, and a few things I didn't know I needed! Pricing and quality is good which is why I ordered again. First order was 2023 and those drill bits still work great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ana
Site Experience FeedbackOct 6, 2026
Everything was so easy The prices are the best
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Me55
Site Experience FeedbackOct 5, 2026
Nice web site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparky
Site Experience FeedbackOct 4, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Happy camper
Site Experience FeedbackOct 4, 2026
Very affordable price for drill bits..a lot cheaper then home depot or anywhere else
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Post-Delivery FeedbackOct 3, 2026
always buy from Drills & Cutters fast shipping & great tools.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bubbalooey
Site Experience FeedbackOct 3, 2026
No issues, quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 3, 2026
A OK!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackOct 3, 2026
It was ok
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Yes
Post-Delivery FeedbackOct 3, 2026
Easy to find what you need and affordable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Fuggygeneral
Site Experience FeedbackOct 2, 2026
The website was easy to navigate. There should be more options for check out such as Apple pay, Google pay etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pete
Site Experience FeedbackOct 2, 2026
Very nice experience. My Father started me out with counter sinks and a yankee driver....HUGE HO train set. From there, I. snapped and destroyed plent of indexes. One time a buddy of mine hit an MSC tent sale, bought about 10 indexes, still have most of the big ones. I AM A DERANGED BIT SNAPPER. So most of the samll bits are gone. Now it's crappy big box indexes of 10. If you drill a bar of soap they get dull. Picked up gunsmithing when I came home from Aghanistan, a 48 year old Jeweler, dressed in Brooks Brothers suits and fancy boy haircuts, in his foolish yout spend a few years in the Marine infantry.....so 25 years i still have it? Right? they thought so. I was out of my mind. They made me an imbedded trainer in the Afghan Army (I snuck into the back door via the National Guard who was taking ANYONE. Big mistake, but I did some good work and made it home. It was crazy, So last night I decided I needed some good bits for my "hobby". Bought a bunch of stuff I don't even know what it's for so I could get free shipping. (Google CTE) That's it, my story, Thank you, you guys are awesome.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Norm
Site Experience FeedbackOct 2, 2026
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Chief
Post-Delivery FeedbackOct 2, 2026
These bits are The Boss, they are what they claim.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Timski406
Site Experience FeedbackOct 1, 2026
Good site, easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackOct 1, 2026
Exellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Civic
Site Experience FeedbackOct 1, 2026
Iim good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JacksBad
Post-Delivery FeedbackOct 1, 2026
Ordering online from Drills And Cutters was a breeze. I found everything I needed for my project all at a really competitive price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 30, 2026
Revising the shipping under checkout was cumbersome.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Dan
Site Experience FeedbackSep 30, 2026
Quick,easy process, site easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
…
Site Experience FeedbackSep 30, 2026
It was fine. I wish the shipping wasn’t so expensive
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 2
Journeyman Machinist
Site Experience FeedbackSep 30, 2026
I bought a bunch of M42 cobalt drill bits for a work site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenn M
Site Experience FeedbackSep 30, 2026
like the product, price seems high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tony
Site Experience FeedbackSep 30, 2026
Drills and cutters always has good deals and stock that i need for specialty sizes ,. Would highly recomend them to a work collegue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crip
Post-Delivery FeedbackSep 30, 2026
Excellent website and people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pawpaw
Site Experience FeedbackSep 30, 2026
Website is easy to navigate and includes great descriptions of the products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
mj
Site Experience FeedbackSep 29, 2026
found item i was looking for & at a fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wallabee
Site Experience FeedbackSep 29, 2026
The website is easy to navigate on mo lie but some of the pictures resize themselves smaller
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
charles
Post-Delivery FeedbackSep 29, 2026
friendly knowledgeable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brian
Post-Delivery FeedbackSep 29, 2026
Great selection of items. I only use certain drill bits but they had everything i needed and got them to me in 2 days. @ packages were missing but customer support got the missing bits out asap without making it difficult, which to me is the most important part of my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lyle
Site Experience FeedbackSep 28, 2026
easy and quick, every time I have ordered for over 7 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
It was very easy and they got back to me on the proper drillbit. They think I need for my application.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
brad
Site Experience FeedbackSep 28, 2026
look forward to trying your product hope to be doing business in the future
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 28, 2026
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 28, 2026
The website is very easy to navigate. The pricing is excellent. Also, the quality is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Site Experience FeedbackSep 27, 2026
I do alot of work on trailers with rivets. Trying to find some quality drill bits. I have been happy with My other purchases from here so going to give them a try.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rick
Site Experience FeedbackSep 27, 2026
Easy check out quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackSep 27, 2026
Great product selection, prices, and customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LB
Site Experience FeedbackSep 26, 2026
Easy to navigate. Plenty of options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackSep 26, 2026
It was pretty good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Boes462
Site Experience FeedbackSep 26, 2026
So far so good. Easy ordering process. If the product is as good as I expect, This place will have all my drill bit business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squarerootken
Site Experience FeedbackSep 26, 2026
The website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big papa
Site Experience FeedbackSep 26, 2026
My interaction with these fine people was absolutely wonderful 10/10 recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 26, 2026
Good website, easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dennis
Site Experience FeedbackSep 25, 2026
lOOKS GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don N
Post-Delivery FeedbackSep 25, 2026
Great supply fast service, quick shipping
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Draftstopper
Site Experience FeedbackSep 25, 2026
easy to locate the items that I was looking for; easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jamie
Site Experience FeedbackSep 25, 2026
checkout was glitchy put in info i didn't enter and wouldn't let me delete it
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9