FragranceX Reviews - 9,385 Review - 9.2/10

2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 81% |
Neutral | 13% | 13% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Recent Reviews for FragranceX
Showing 1 - 20 of 9,385
Amor
Site Experience Feedback
Feb 17, 2025
Bueno por ahora todo bien
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
KSA Client
Site Experience Feedback
Feb 17, 2025
Payment method need to be modified for foreigners clients and need to provide better deals regarding to the prices. Shipping cost and bags are great.
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Richie
Site Experience Feedback
Feb 17, 2025
The website was good, but I always prefer bod man body spray (black), which I couldn't find to purchase today.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 17, 2025
I purchased back in August. had a good experience the first time so I decided to purchase again today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 17, 2025
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobby
Site Experience Feedback
Feb 17, 2025
Pretty good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
rick
Site Experience Feedback
Feb 17, 2025
it was a great experiance .now ill wait to see how long it takes to get here then will orderore
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T.Y.R.
Site Experience Feedback
Feb 17, 2025
I don't like to pay with pay pal
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 17, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Squeek
Site Experience Feedback
Feb 17, 2025
Gutddxhuihfdshjvvhjhvdghcgjgffg
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Isabel
Site Experience Feedback
Feb 17, 2025
Great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sop31591
Site Experience Feedback
Feb 17, 2025
Shopping for specific fragrances, found that 2 were cheaper on Amazon
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vickie
Site Experience Feedback
Feb 17, 2025
Always like to order here. Never have a problem. Always satisfy with my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Feb 17, 2025
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rkelly66
Site Experience Feedback
Feb 17, 2025
Everything was good!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ninguno
Post-Delivery Feedback
Feb 17, 2025
No sastifecha con Jocan Musk la caja no venia sellada la caja se miraba desgatada vieja y no venia sellada y no era la presentacion que pedi me enviaron una en forma cikidrica y pedi el envase cuadradita de Jocan Musk .no me gusta pero bueno ya lo enciaron . No me gusta perder tie.po en reclamos y reembolso
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Meech
Site Experience Feedback
Feb 09, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ilana
Post-Delivery Feedback
Feb 17, 2025
The perfume I got was totally identical to the brand ones I see in the shop, so no suspect of counterfeit, but the price is twice lower than in the shop, so I really enjoy that I can buy my favorite perfume for affordable price. I usually go to the off-line shops to check the smell of the perfume; this helps me to choose correctly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
paula1968
Site Experience Feedback
Feb 17, 2025
great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frgrant@Man
Site Experience Feedback
Feb 16, 2025
Was looking for site to purchase authentic products, and ended upon Fragrancex, so far great experience.. Product info, checkout, delivery very nice.. And I've got 15% discount as well, and there are some hard to get fragrances also I found here...
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »