Victorian Choice Reviews - 129 Reviews - 9.6/10
Victorian Choice Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 93% |
Neutral | 12% | 7% |
Negative | 1% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
6.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Victorian Choice
Showing 1 - 20 of 129
Doc Rebecca
Site Experience Feedback
Jan 02, 2025
I loved the green two-piece I have Keep getting the XXXL and I will buy more!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jackie
Site Experience Feedback
Dec 30, 2024
I have purchased many dresses from Victorian Choice, for myself and for my daughter.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Atticus
Site Experience Feedback
Dec 23, 2024
A more detailed description of the outfits would be helpful. It would also be helpful if you could mix sizes of outfits. Example, order the skirt in medium and the top or jacket in small. This would help to make a better fit without alterations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tremendous Difficulty
Site Experience Feedback
Dec 22, 2024
I was disappointed that they had THE PERFECT dress but not in the perfect size for me. I ordered one size up and I hope it looks OK. The price was more than I was originally intending to spend but the garment looks like it will be worth the money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RMTC wardrobe
Post-Delivery Feedback
Dec 19, 2024
I purchased a dress to use as a wedding dress for our theatre production of Waitress. The fabric is better quality than I would expect from an online period dress. The selection of styles and sizes is so helpful to us to fill in costumes we don’t have and don’t have time to build. I have ordered from Victorian choice two or three times now since I found them in September. I love that they do some plus sizes. The website was easy to use and orders came on time. I would hope for better international expedited shipping options. Crossing the border to Canada with the postal service can be very slow because the dedicated customs officers attached to the Post office who can take up to 3 weeks to clear any package no matter how much you have paid for expedited shipping.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
LesleyA
Site Experience Feedback
Dec 17, 2024
It was very easy to navigate .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Sal
Site Experience Feedback
Dec 14, 2024
It was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 13, 2024
Looking foward to receiving the dress
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eirame
Site Experience Feedback
Nov 29, 2024
I loved the sales!! I am buying for our 19th Century Village Museum.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Eirame
Post-Delivery Feedback
Dec 12, 2024
I ordered the red 19th century dress to display in my family's historic home located in a 19th century village museum. It got alot of nice compliments for our holiday event. It is of great quality and the delivery was quick. Thank you for adding to our home!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MeanBean
Site Experience Feedback
Nov 27, 2024
Lovely shop with a quick and easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MeanBean
Post-Delivery Feedback
Dec 10, 2024
I have ordered 2 products from this website and been very pleased with both! I plan to order more!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Adrienne
Site Experience Feedback
Dec 09, 2024
No bad at all! Love this website! I was so excited when I cam across it I have been looking for a company that makes well made historical costumes for my events! Very excited for my order and Im sure ill be ordering again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Costumer
Site Experience Feedback
Dec 08, 2024
Looking forward to using the costumes on stage again. The last ones were lovely and worked wonderfully. Actors were very comfortable and the costumes required very little to get them stage ready.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christmas Carol
Site Experience Feedback
Dec 04, 2024
I am a member but could not sign in. Asked for a password reset with no luck. Ended up registering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zara
Site Experience Feedback
Dec 03, 2024
The survey popped up before i could see my confirmation page. The confirmation page has a lot of hypertext and the top, so I'm concerned there was an error despite the cost.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Agatha
Site Experience Feedback
Nov 14, 2024
I've been using Victorian Choice for several years for costumes for the historic portrayals I do. I've purchased at least 4 or 5 costumes and have been happy with all of them. I've also recommended the site to the other women in my non-profit. I just wish there was more a selection of 1910 - 1930 costumes for my portrayals of 3 or 4 of my historic characters. Downton Abbey-esque but with sleeves. I do an older Molly Brown, circa 1920, and Agatha Christie. Just a thought. Thanks
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Agatha
Post-Delivery Feedback
Nov 30, 2024
I have used Victorian choice in the past and have always been pleased with my purchases. As a historical educator, I find them a valuable resource and I have recommended them to many others in our organization.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Teakitty
Site Experience Feedback
Nov 29, 2024
Was hoping to find hoops for the new dress but no search feature found and no underwear section on menu. I’ll have to use the hoops from my last purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Squirrel
Site Experience Feedback
Nov 28, 2024
Difficult to change amount ordered
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julz
Site Experience Feedback
Nov 27, 2024
very good experience, love the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ally
Site Experience Feedback
Nov 27, 2024
It’s fantastic and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fabian
Site Experience Feedback
Nov 26, 2024
I wish i was aware of this site sooner - working in theater costumes we don’t always have time to make Victorian dresses so having a good selection of purchasable items of good quality AND A GOOD RANGE OF LARGER SIZES is very important. I wish there was a 4XL option as well though, even if in limited quantities, or a customizable option for larger than 3XL sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »