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Victorian Choice Reviews - 129 Reviews - 9.6/10

Jan 8, 2025
Victorian Choice specializes in designing and making historically inspired clothing. From fabric selection, to garment sewing technique, to the fine details, they don't compromise their clothing for anything. Fabrics and embellishments are carefully selected to create the specific look and feel of the romantic garments worn in the past. Due to their meticulous selection of quality materials, any products you receive from Victorian Choice can be enjoyed for years to come. And best of all, they never go out of fashion!

Victorian Choice Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%93%

Neutral

12%7%

Negative

1%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

6.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Victorian Choice

Showing 1 - 20 of 129

Doc Rebecca

Site Experience Feedback

Jan 02, 2025

I loved the green two-piece I have Keep getting the XXXL and I will buy more!

Jackie

Site Experience Feedback

Dec 30, 2024

I have purchased many dresses from Victorian Choice, for myself and for my daughter.

Atticus

Site Experience Feedback

Dec 23, 2024

A more detailed description of the outfits would be helpful. It would also be helpful if you could mix sizes of outfits. Example, order the skirt in medium and the top or jacket in small. This would help to make a better fit without alterations.

Tremendous Difficulty

Site Experience Feedback

Dec 22, 2024

I was disappointed that they had THE PERFECT dress but not in the perfect size for me. I ordered one size up and I hope it looks OK. The price was more than I was originally intending to spend but the garment looks like it will be worth the money.

RMTC wardrobe

Post-Delivery Feedback

Dec 19, 2024

I purchased a dress to use as a wedding dress for our theatre production of Waitress. The fabric is better quality than I would expect from an online period dress. The selection of styles and sizes is so helpful to us to fill in costumes we don’t have and don’t have time to build. I have ordered from Victorian choice two or three times now since I found them in September. I love that they do some plus sizes. The website was easy to use and orders came on time. I would hope for better international expedited shipping options. Crossing the border to Canada with the postal service can be very slow because the dedicated customs officers attached to the Post office who can take up to 3 weeks to clear any package no matter how much you have paid for expedited shipping.

LesleyA

Site Experience Feedback

Dec 17, 2024

It was very easy to navigate .

Sal

Site Experience Feedback

Dec 14, 2024

It was easy to navigate

Online Shopper

Site Experience Feedback

Dec 13, 2024

Looking foward to receiving the dress

Eirame

Site Experience Feedback

Nov 29, 2024

I loved the sales!! I am buying for our 19th Century Village Museum.


Post-Delivery Feedback

Dec 12, 2024

I ordered the red 19th century dress to display in my family's historic home located in a 19th century village museum. It got alot of nice compliments for our holiday event. It is of great quality and the delivery was quick. Thank you for adding to our home!!

MeanBean

Site Experience Feedback

Nov 27, 2024

Lovely shop with a quick and easy checkout.


Post-Delivery Feedback

Dec 10, 2024

I have ordered 2 products from this website and been very pleased with both! I plan to order more!

Adrienne

Site Experience Feedback

Dec 09, 2024

No bad at all! Love this website! I was so excited when I cam across it I have been looking for a company that makes well made historical costumes for my events! Very excited for my order and Im sure ill be ordering again!

Costumer

Site Experience Feedback

Dec 08, 2024

Looking forward to using the costumes on stage again. The last ones were lovely and worked wonderfully. Actors were very comfortable and the costumes required very little to get them stage ready.

Christmas Carol

Site Experience Feedback

Dec 04, 2024

I am a member but could not sign in. Asked for a password reset with no luck. Ended up registering again.

Zara

Site Experience Feedback

Dec 03, 2024

The survey popped up before i could see my confirmation page. The confirmation page has a lot of hypertext and the top, so I'm concerned there was an error despite the cost.

Agatha

Site Experience Feedback

Nov 14, 2024

I've been using Victorian Choice for several years for costumes for the historic portrayals I do. I've purchased at least 4 or 5 costumes and have been happy with all of them. I've also recommended the site to the other women in my non-profit. I just wish there was more a selection of 1910 - 1930 costumes for my portrayals of 3 or 4 of my historic characters. Downton Abbey-esque but with sleeves. I do an older Molly Brown, circa 1920, and Agatha Christie. Just a thought. Thanks


Post-Delivery Feedback

Nov 30, 2024

I have used Victorian choice in the past and have always been pleased with my purchases. As a historical educator, I find them a valuable resource and I have recommended them to many others in our organization.

Teakitty

Site Experience Feedback

Nov 29, 2024

Was hoping to find hoops for the new dress but no search feature found and no underwear section on menu. I’ll have to use the hoops from my last purchase.

Squirrel

Site Experience Feedback

Nov 28, 2024

Difficult to change amount ordered

Julz

Site Experience Feedback

Nov 27, 2024

very good experience, love the site

Ally

Site Experience Feedback

Nov 27, 2024

It’s fantastic and easy to navigate

Fabian

Site Experience Feedback

Nov 26, 2024

I wish i was aware of this site sooner - working in theater costumes we don’t always have time to make Victorian dresses so having a good selection of purchasable items of good quality AND A GOOD RANGE OF LARGER SIZES is very important. I wish there was a 4XL option as well though, even if in limited quantities, or a customizable option for larger than 3XL sizes.