Darphin Customer Reviews
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Learn more about reviewsRecent Reviews for Darphin
Showing 1 - 25 of 25
Pamela
Site Experience FeedbackAug 22, 2026
I signed up as a new customer, but the Welcome15 code did not work. Signed up for the email list, but never received a code. I contacted customer chat twice, but there was no resolution, and it took a long time. I am owed a 15% credit now that I have completed my first purchase. Your products are amazing, but this has made me very reluctant to purchase in the future.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 18, 2026
I love the product but it’s more expensive online
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sammy
Site Experience FeedbackAug 15, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Disappointed in ending the extra 5% off sale but still sending an email out saying that the sale was still on. Couldn’t get all the special promotions so ordered less than I was planning on.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
caro
Site Experience FeedbackJul 29, 2026
Le site prenait parfois du temps à loader
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Site Experience FeedbackJul 24, 2026
The Darphin website is easy to navigate and I always find the products I am looking for. Great incentive with free shipping and the samples! Love it! This time, I had a difficult time figuring out which products qualified for the 30% discount so had to redo my order a couple of times to get the offer. This made me go through the website a few more times, and while that might help Darphin, it was a bit frustrating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mish
Site Experience FeedbackJul 23, 2026
I discovered Darphin many years ago and decided to try Intral last year. This product line has saved my skin! I no longer suffer redness and pain. The toner is crucial!! I also like the fortifying serum. I was motivated to buy today based on the multiple offers(especially the hydration serum) I received as well as the extra 5% discount - Code SUMMER. Looking forward to using my skincare when I receive it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MicheleS
Site Experience FeedbackJul 23, 2026
There are many products that seem to do the same thing. I'm a bit confused which to buy and in what order I should use them. A suggested regime would be fantastic customized to my issues so I know which are best. You have great sales and ways to try items though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 20, 2026
Being a long time customer with Darphin, their delivery service is always on time. But products prices have gone up a lot lately
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 9
JLL
Post-Delivery FeedbackJul 20, 2026
The sensitive cream is still too thick, especially for hot weather. One free sample gifts I wanted : eye cream did not come with my orders. Order delivered on time. want
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
Danielle
Post-Delivery FeedbackJul 8, 2026
J’adore vos produits même s’ils sont dispendieux.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 7, 2026
Your website is painfully slow. Stimuskin products should be included in site wide sale discounts.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Haha
Site Experience FeedbackJul 2, 2026
Please provide more selections of free gifts
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Penny
Site Experience FeedbackJun 29, 2026
There’s no search tool to help find a specific product, otherwise it’s ok I’ve used it quite a few times before but it was frustrating to start with. It’s also not clear where to indicate once ready to check out Darphin especially the intral line has been a huge relief for my sensitive skin and price is competitive with similar brands
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Danielle
Site Experience FeedbackJun 21, 2026
Votre site est convivial et comporte des explications claires sur les produits. Le suivi des commandes est également facile.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 3, 2026
Very efficient . Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vonne
Post-Delivery FeedbackMay 17, 2026
I wish the skin mat range and niouli essential oil was never taken off the original range. That was the best range I’ve used
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Shel
Post-Delivery FeedbackMay 11, 2026
I love my darphin products. The website needs work and the sample options are not great at all. The individual one use packages for samples are not ideal- preferred the small travel samples and more bag options would be great. The prices are not great but won’t stop me from Purchasing as product is fantastic!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: N/A
Online Shopper
Site Experience FeedbackMay 9, 2026
Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pebbles
Site Experience FeedbackApr 27, 2026
I wish some products had not been removed such as the Niouli oil and the previous intral toner
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Shel
Site Experience FeedbackApr 23, 2026
This website is a slow, sluggish poorly laid out website. I LOVE Darphin products but I loathe ordering on this website. I cannot delete old addresses, credit card information can be added not deleted. just a POOR design overall. Also need option for PayPal and Shop. Added protection for large purchases and tracking...
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMar 16, 2026
Some of the prior lines that have been discontinued are disappointing as they were great (ie. ideal resource bright eye). The lip and eye smoother... etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Myface
Post-Delivery FeedbackFeb 27, 2026
Ordered this product three separate times because of the value of the gift set and the products themselves seem to suit my skin needs. All three were delivered wittwo days of the order date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gala
Site Experience FeedbackFeb 14, 2026
Not related to the website, but would like to see Ideal Resource in stock again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Faceit
Site Experience FeedbackFeb 10, 2026
I signed up for the 15% discount but it was not applied at checkout. I went ahead with the purchase anyway.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
