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Creation L USA Reviews - 9,193 Review - 8.9/10

Dec 3, 2024
Creation L is a high quality online fashion store with affordable prices for the chic woman. The L stands all about women. L is life, love, laughter, luxury, and lifestyle. For more than 17 years, Creation L has helped thousands of women to look as great as they feel. Creation L is proud to offer stylish and sophisticated to smart and sporty exclusively online, shipped from Jacksonville. Customers will be impressed with the quality of fabrics, design, and construction.

Creation L USA Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.7 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%12%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Creation L USA

Showing 1 - 20 of 9,193

Jz

Site Experience Feedback

Dec 01, 2024

It would be helpful to have customer reviews to determine if an item runs large or small, etc.

BEA

Site Experience Feedback

Dec 01, 2024

no problems

QueenD

Site Experience Feedback

Dec 01, 2024

Black Friday

Kathy

Site Experience Feedback

Dec 01, 2024

Website was easy to use.

Jan

Site Experience Feedback

Dec 01, 2024

Everything went pretty good.

patsy

Site Experience Feedback

Dec 01, 2024

1st time to purchase but I think I will like the jeans because I have been looking for this style of jeans

Online Shopper

Site Experience Feedback

Dec 01, 2024

I was suppose to receive a 15% discount on this order if I agreed to receive promotional texts in the future. I did not receive that discount

Online Shopper

Site Experience Feedback

Dec 01, 2024

Love the clothes, especially the petites and shorter length of the tops.

Online Shopper

Site Experience Feedback

Dec 01, 2024

good

Online Shopper

Site Experience Feedback

Dec 01, 2024

Easy and quick

Sunny

Site Experience Feedback

Dec 01, 2024

I like long sweaters---below the hips. One sweater that I love has only size 4 available. I love the catalog and go through it many times. I don't like 100% cotton but I see several items are cotton plus a blend.

Online Shopper

Site Experience Feedback

Dec 01, 2024

I have asked for a catalog and have not gotten one. I only ordered online because I started working and need a few things.

JD

Site Experience Feedback

Dec 01, 2024

Website a little cumbersome. Color choices in catalog not that easy to identify on website.

CNM

Site Experience Feedback

Dec 01, 2024

Easy to use. Able to see what materials were used for each item

Mags

Site Experience Feedback

Dec 01, 2024

Website is very navigable

Cricket

Site Experience Feedback

Dec 01, 2024

Size chart readily available.

Soph

Site Experience Feedback

Dec 01, 2024

I found pants I’ve been wanting on sale.

Daney

Site Experience Feedback

Dec 01, 2024

Very good

Na

Site Experience Feedback

Dec 01, 2024

Na

Hopeful

Site Experience Feedback

Dec 01, 2024

past purchases were a bit too big, so I ordered down one size.