Coleman Reviews - 10,138 Review - 9.3/10
Coleman Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 12% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Recent Reviews for Coleman
Showing 1 - 20 of 10,138
AN
Post-Delivery Feedback
Jan 08, 2025
Perfect thus far
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MJB
Site Experience Feedback
Dec 30, 2024
I could not get the discount or free shipping because I do not have the thing on my phone to get the proper text.
- Overall Rating: 2
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
MJB
Post-Delivery Feedback
Jan 08, 2025
I needed a part for my cooler. Very easy to find and order on the web site.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: N/A
- Customer Support: 9
- Full ratings for this review »
Bill
Site Experience Feedback
Dec 20, 2024
Exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Jan 07, 2025
Good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BHM
Site Experience Feedback
Dec 29, 2024
No complaints. Products were easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
H
Site Experience Feedback
Dec 26, 2024
everything was very clear , too bad some items are not available at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
H
Post-Delivery Feedback
Jan 06, 2025
it is the greatest sleeping bag i ever slept in
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tilefish
Site Experience Feedback
Jan 05, 2025
Easy to use and discount was straightforward
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jamordevida
Site Experience Feedback
Jan 05, 2025
Everything about the coleman online shopping was fantastic. I found exactly what I was looking for and it was all on sale. The site is very easy to maneuver and the products as well as pricing is amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jason G
Site Experience Feedback
Jan 05, 2025
Easy to navigate. I knew one possible product that would fit my need, but investigated whether there might be others. I did not find other options and stuck with the original plan.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
CJ
Site Experience Feedback
Jan 05, 2025
Love and trust this brand. Buying my second tent for camping I knew I had to go with Coleman again. My first purchase was great but gave it away to homeless person. They also loved it and have a dry place to rest their head when raining. Recommend 100%
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willy
Site Experience Feedback
Dec 21, 2024
Web sites vary nice and neat. Easy to find products I'm looking for. I think you should make it where you do not have 2 create an account to check out. That took more time then what was necessary in my opinion. But still kinda glad I did create an account. Because you guys have a nice selection and was overall easier to checkout on your site then Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willy
Post-Delivery Feedback
Jan 05, 2025
I got an upgrade from my half gallon thermos to a full gallon sized one. It's exactly what I needed for work. The little ones good but the gallon sized one lasts me all day at work and then some. The half gallon I have I had to keep refilling it over amd over again so this is a nice new year's gift for my birthday.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Brad
Site Experience Feedback
Jan 05, 2025
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
drstringqis
Site Experience Feedback
Dec 24, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
drstringqis
Post-Delivery Feedback
Jan 05, 2025
retiring and starting to do some car camping-reasonable pricing on essential gear
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CamperDad
Site Experience Feedback
Jan 05, 2025
Needed a tent for a family camping trip, good price and highly recommended product. Happy with buying experience. As fairly priced as anywhere on internet. Feel better about buying straight from the source.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Fury
Site Experience Feedback
Jan 05, 2025
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 05, 2025
Excellent quality. Definitely I will recommended this product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RobR
Site Experience Feedback
Jan 05, 2025
It was fine, had exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Jan 05, 2025
The menu was organized nicely and was easy to explore the website like that
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Tommy
Site Experience Feedback
Jan 04, 2025
It was a very pleasant experience and the price was right. This is my second water jug the handle broke on my 1st one. I think I bought at Wal-Mart I wish the design could be modified to have a handle on the side and keep the handle it has now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
StacyBon74
Site Experience Feedback
Jan 04, 2025
I had a good experience found what I was looking for easily and it was on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John salazar
Site Experience Feedback
Jan 04, 2025
Buen producto
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »