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Coleman Reviews - 10,138 Review - 9.3/10

Jan 9, 2025
Coleman gear is everywhere you are: on the trail, by the lake, at a tailgate, or in the middle of a music festival. We're always around a place where there are friends, coolers, and campfires. So, grab a tent, fire up a grill, and pull up a chair. The outside is calling. Answer it.

Coleman Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%86%

Neutral

12%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for Coleman

Showing 1 - 20 of 10,138

AN

Post-Delivery Feedback

Jan 08, 2025

Perfect thus far

MJB

Site Experience Feedback

Dec 30, 2024

I could not get the discount or free shipping because I do not have the thing on my phone to get the proper text.


Post-Delivery Feedback

Jan 08, 2025

I needed a part for my cooler. Very easy to find and order on the web site.

Bill

Site Experience Feedback

Dec 20, 2024

Exactly what I needed.


Post-Delivery Feedback

Jan 07, 2025

Good price

BHM

Site Experience Feedback

Dec 29, 2024

No complaints. Products were easy to find

H

Site Experience Feedback

Dec 26, 2024

everything was very clear , too bad some items are not available at this time


Post-Delivery Feedback

Jan 06, 2025

it is the greatest sleeping bag i ever slept in

Tilefish

Site Experience Feedback

Jan 05, 2025

Easy to use and discount was straightforward

Jamordevida

Site Experience Feedback

Jan 05, 2025

Everything about the coleman online shopping was fantastic. I found exactly what I was looking for and it was all on sale. The site is very easy to maneuver and the products as well as pricing is amazing.

Jason G

Site Experience Feedback

Jan 05, 2025

Easy to navigate. I knew one possible product that would fit my need, but investigated whether there might be others. I did not find other options and stuck with the original plan.

CJ

Site Experience Feedback

Jan 05, 2025

Love and trust this brand. Buying my second tent for camping I knew I had to go with Coleman again. My first purchase was great but gave it away to homeless person. They also loved it and have a dry place to rest their head when raining. Recommend 100%

Willy

Site Experience Feedback

Dec 21, 2024

Web sites vary nice and neat. Easy to find products I'm looking for. I think you should make it where you do not have 2 create an account to check out. That took more time then what was necessary in my opinion. But still kinda glad I did create an account. Because you guys have a nice selection and was overall easier to checkout on your site then Amazon.


Post-Delivery Feedback

Jan 05, 2025

I got an upgrade from my half gallon thermos to a full gallon sized one. It's exactly what I needed for work. The little ones good but the gallon sized one lasts me all day at work and then some. The half gallon I have I had to keep refilling it over amd over again so this is a nice new year's gift for my birthday.

Brad

Site Experience Feedback

Jan 05, 2025

Good

drstringqis

Site Experience Feedback

Dec 24, 2024

easy to use


Post-Delivery Feedback

Jan 05, 2025

retiring and starting to do some car camping-reasonable pricing on essential gear

CamperDad

Site Experience Feedback

Jan 05, 2025

Needed a tent for a family camping trip, good price and highly recommended product. Happy with buying experience. As fairly priced as anywhere on internet. Feel better about buying straight from the source.

Fury

Site Experience Feedback

Jan 05, 2025

Great

Online Shopper

Post-Delivery Feedback

Jan 05, 2025

Excellent quality. Definitely I will recommended this product.

RobR

Site Experience Feedback

Jan 05, 2025

It was fine, had exactly what I wanted.

Chris

Site Experience Feedback

Jan 05, 2025

The menu was organized nicely and was easy to explore the website like that

Tommy

Site Experience Feedback

Jan 04, 2025

It was a very pleasant experience and the price was right. This is my second water jug the handle broke on my 1st one. I think I bought at Wal-Mart I wish the design could be modified to have a handle on the side and keep the handle it has now

StacyBon74

Site Experience Feedback

Jan 04, 2025

I had a good experience found what I was looking for easily and it was on sale

John salazar

Site Experience Feedback

Jan 04, 2025

Buen producto