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Chick's Discount Saddlery Reviews - 2,654 Post-Delivery Reviews - 9.4/10

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Certified
Most Current Certification:
Jun 17, 2026
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.

Chick's Discount Saddlery Rating

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3 years

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Post-Delivery Feedback - 2,654 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%89%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

3%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.6 out of 10

Site Experience Feedback - 21,810 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%0%
Neutral rating icon

Neutral

13%0%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 1 - 50 of 24,464

  • -Marie

    Post-Delivery Feedback

    Jun 13, 2026

    Chick’s saddlery is always my first go-to for anything my horse may need in the barn for fly protection and comfort.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Rebecca

    Post-Delivery Feedback

    Jun 4, 2026

    Love chicks, they are cheap but everything is good quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • KK

    Post-Delivery Feedback

    May 30, 2026

    I had several friends telling me about Chicks Discount Saddlery. So I decided to give it a try and let me tell you it did not disappoint. So many items to pick from and great prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kate

    Post-Delivery Feedback

    May 25, 2026

    I love to keep my eye on Chick's discounted items, and always tell my students and their families. Trusted brands, quality shipping and tracking, great experiences.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    May 19, 2026

    Great selection and price as always

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • rokosz

    Post-Delivery Feedback

    May 13, 2026

    Love products from chicks saddlery, great prices and gets here fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ele

    Post-Delivery Feedback

    May 10, 2026

    Very Good products would defenitley recomend it everything got here on time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • River & Noble

    Post-Delivery Feedback

    May 5, 2026

    The item was received on time & was what we expected. I am getting ready to start another order. Do believe I have finally found a good store

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 30, 2026

    We found exactly what we needed and it got here within a week. The products are great! Will be purchasing more pr9ducts in the future for sure!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ash

    Post-Delivery Feedback

    Apr 27, 2026

    Everything worked out nicely got everything got here in good timing :)

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Steph

    Post-Delivery Feedback

    Apr 27, 2026

    Good experience, decent prices.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 27, 2026

    I ordered 2 saddle sheets was told they were out of stock then all the sudden one was on its way , a d a different one showed up later after I ordered 2 others from a different company

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • GreenEyedMonster

    Post-Delivery Feedback

    Apr 25, 2026

    Order was receive quickly. Not happy with the sizing of the Lycra fly masks. It was not consistent and although I filled out a form to be contacted back by customer service, I have not heard back at all, so that is disappointing.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Umscheid

    Post-Delivery Feedback

    Apr 24, 2026

    I was unable to find the leg wraps that I wanted but ordered some Different ones and they worked

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • TAB

    Post-Delivery Feedback

    Apr 23, 2026

    Am always pleased with the products I have purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tony49

    Post-Delivery Feedback

    Apr 23, 2026

    you did not stock the color bandages I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Fancy

    Post-Delivery Feedback

    Apr 22, 2026

    The reins are very nice, love the red white and blue!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • GailB

    Post-Delivery Feedback

    Apr 22, 2026

    We needed a replacement quickly (certain domestic pet had an "accident" on the original) and Chick's was great in shipping it right away! Thank you so much!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MT

    Post-Delivery Feedback

    Apr 22, 2026

    My order was fair sized and delivered in a timely manner. All in one box. A couple items were smaller than I thought they would be but all packaged well and arrived in good condition.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Foxy

    Post-Delivery Feedback

    Apr 22, 2026

    I love shopping with Chick’s and highly recommend them! I am super happy with my new Wool Pad which exceeded my expectations regarding quality for an amazing unbeatable price! I love everything I purchased in the past and will be back for sure! Quality, prices and selection are amazing 🤩⭐️⭐️⭐️⭐️⭐️

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • On time

    Post-Delivery Feedback

    Apr 21, 2026

    I felt like it took too long to get products and I think it’s because USPS. Products were great!!! But if you need something quick not a place to purchase from.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    • On Time Delivery: 2
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 21, 2026

    I’m very happy with the halter I bought

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • BeccaT

    Post-Delivery Feedback

    Apr 21, 2026

    Easy to use website, and I loved my products!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • BB

    Post-Delivery Feedback

    Apr 21, 2026

    I love that I found this site. I have made several purchases and been pleased each time. I just ordered again and expect to be happy again.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Seapeach

    Post-Delivery Feedback

    Apr 21, 2026

    I was happy with my interactions online with Chicks and order timeliness. I wasn't entirely happy with the offbrand horse flymask

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ilene

    Post-Delivery Feedback

    Apr 21, 2026

    They have good quality products, they were on time with shipment arrival, but their tracking for packages weren’t the best. They did have tracking numbers but no way to apply a direct tracking system.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 5
    Full ratings for this review »
  • Kewa

    Post-Delivery Feedback

    Apr 21, 2026

    Great product, good price, this my third time purchasing from Chick's so very happy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Savvylin

    Post-Delivery Feedback

    Apr 21, 2026

    Hard to find Draft size fly mask. Not only didn’t get the size I needed but I got the cute design with the big eyes on it! Love it and so does my horse. Very comfy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Brandi

    Post-Delivery Feedback

    Apr 21, 2026

    The fly mask was received on time. It is made with high quality materials. It fits my mini donkey well. Great value. I would recommend to anyone.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Go to Chics for hay nets

    Post-Delivery Feedback

    Apr 20, 2026

    Chicks has always been my go-to for round bale hay nets. Plus it came really fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • sasha

    Post-Delivery Feedback

    Apr 20, 2026

    very good and fast delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jane

    Post-Delivery Feedback

    Apr 20, 2026

    Looking for a PURPLE saddle pad for my granddaughter’s 4-H project.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MF

    Post-Delivery Feedback

    Apr 20, 2026

    Everything was great however still waiting on back ordered items

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Lindsay

    Post-Delivery Feedback

    Apr 20, 2026

    Ordered 3 fly masks. Quality masks. I would recommend and have recommended this site before. I Love their products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Grace

    Post-Delivery Feedback

    Apr 20, 2026

    I bought a breast color and arrived on time and was really good quality. I was really impressed by what I got. I will definitely be ordering from here again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Smitly

    Post-Delivery Feedback

    Apr 19, 2026

    Ordered a saddle and some other items. The other items arrived extremely fast, the saddle was being shipped from the manufacturer and arrived a few days later

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 19, 2026

    Good quality for the price. It looks nice on my yearling mule. Have recommended to other yearling mule owners. They grow out of halters so quickly so quality for price is important.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Deb J.

    Post-Delivery Feedback

    Apr 19, 2026

    Found the size and setup I needed. Your prices are very good. Wish it could’ve shipped faster, but glad when it did Thanks again🐴 But absolutely hate surveys…especially to get a reward tied to other things I don’t want.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 5
    • Customer Support: 8
    Full ratings for this review »
  • MooNeigh

    Post-Delivery Feedback

    Apr 19, 2026

    Products are reasonably priced especially the sales. Quality is very good. Shipping is fast and tracking is easy.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Cindi

    Post-Delivery Feedback

    Apr 19, 2026

    Have always loved ordering and deal with Chick's Saddlery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lauren

    Post-Delivery Feedback

    Apr 19, 2026

    I have always had a great experience with chicks. It’s not always the highest of quality but it’s affordable and reliable.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: 8
    Full ratings for this review »
  • AC

    Post-Delivery Feedback

    Apr 19, 2026

    Great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Meme6

    Post-Delivery Feedback

    Apr 19, 2026

    Fast delivery, great prices and quality

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tristan

    Post-Delivery Feedback

    Apr 19, 2026

    Bought a nice lunge line for a good price and was happy with it. I also bought a rasp which I was disappointed with, it was not overly sharp. Shipping took a little longer than I expected.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 5
    • Customer Support: 9
    Full ratings for this review »
  • Shelb T

    Post-Delivery Feedback

    Apr 19, 2026

    Easy to navigate website with good deals and selection in colors and sizes

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Grandma rider

    Post-Delivery Feedback

    Apr 18, 2026

    For ease of finding the right product and the ease of on line purchase I would definitely buy from chick's saddlery again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Shorty

    Post-Delivery Feedback

    Apr 18, 2026

    Our home burned down right before Christmas and we needed to replace our grooming supplies. We were able to get a bunch of stuff on clearance. Good quality at excellent prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jocelyn

    Post-Delivery Feedback

    Apr 18, 2026

    This was my first time shopping and I enjoyed it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Hubert

    Post-Delivery Feedback

    Apr 18, 2026

    I love all the items I get from chick's.I tell all my horse people about them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: 9
    Full ratings for this review »
  • Tonino84

    Post-Delivery Feedback

    Apr 18, 2026

    Recomendados excelente atención productos de calidad y buen manejo !

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
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