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ChefsCloset Reviews - 405 Reviews - 8.4/10

Jan 8, 2025
ChefsCloset.com is here to outfit all your culinary wardrobe needs. They offer a large selection of chef coats, kitchen shirts, chef pants, chef hats, and aprons for men, women, and even kids. If you have any questions, their attentive Customer Service team is eager to help. Their goal is to combine quality products with unbeatable value by featuring name brands you trust, traditional and modern designs, and custom embroidery options so you can look and feel great in the kitchen, whether at work or home. Their business is proudly owned and operated in beautiful Buffalo, New York, USA.

ChefsCloset Rating

Rating
Overall Satisfaction8.4 /10
Would Shop Here Again8.2 /10
Likelihood to Recommend8.5 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations8.8 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.4out of 10


Would Shop Here Again:

 

8.2out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%79%

Neutral

10%15%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for ChefsCloset

Showing 1 - 20 of 405

Violet

Site Experience Feedback

Dec 20, 2024

It's a good website. I used to buy work shoes from this website. I am going try buying work shoes again because some of the other companies that sell non slip shoes. Well, there is just not a lot of selection , and if these fit , I will be back.


Post-Delivery Feedback

Jan 07, 2025

I like these shoes a lot. I need non slip shoes for work and sketchers has saturated the market. All of sketchers shoes are very wide. A lot of the other brands for non slip shoes are also wide and my heels come out of the shoes, which is how I can to purchase shoes from Chef's Closet. It's probably the best fit that I can find.

Ping

Site Experience Feedback

Jan 04, 2025

Great 😊 experience- easy to find items Would like more pant design options 🤔

Online Shopper

Site Experience Feedback

Dec 30, 2024

correcting my errors onnthe embroidery required several attempts - it wasn't easy to edit what was certainly my mistake - but it meant re-starting the entire transaction anew. But overall, a good experience.

Loohoo

Site Experience Feedback

Dec 10, 2024

Seemingly easy to use.


Post-Delivery Feedback

Dec 28, 2024

The $49 one time fee is ridiculous. Paid over $80 for a one time purchase of a $20 coat.

Britt

Site Experience Feedback

Dec 28, 2024

Thumbs up

Noname

Site Experience Feedback

Dec 13, 2024

NA


Post-Delivery Feedback

Dec 26, 2024

The embroidery was very well done.

jay

Post-Delivery Feedback

Dec 26, 2024

Chefs Closet did a great job and were easy towork with

sunrise

Post-Delivery Feedback

Dec 26, 2024

Didn't remember what apron I ordered last time so I just looked for one I thought was close but I didn't like how the pocket were so close together and the material was not the same.

Valerderea

Site Experience Feedback

Dec 23, 2024

It was easy, which I appreciated greatly. I hope the boots will work for him in the kitchen

SandyK

Site Experience Feedback

Dec 01, 2024

This order is for our annual cookie fest! Before Christmas wood be great.


Post-Delivery Feedback

Dec 22, 2024

Wanted to get all daughters, granddaughters, and granny all personalized aprons for yearly Cookiefest. Perfect!

Txlonewolf69

Site Experience Feedback

Dec 09, 2024

I was a very easy process.


Post-Delivery Feedback

Dec 18, 2024

Had a great selection to close from & ordering was fast & easy. Items were exactly as described & arrived quickly.

JCLARKE

Site Experience Feedback

Dec 16, 2024

VERY EASY

Dog man

Site Experience Feedback

Dec 16, 2024

Very good

Jp

Site Experience Feedback

Dec 15, 2024

First purchase from site, excited to recieve my purchase! Hopefully the quality is as good as their service ! (:

Online Shopper

Site Experience Feedback

Dec 15, 2024

Very nice merchant website for hotel industry uniform I will recommend for my friends and colleagues

Online Shopper

Site Experience Feedback

Nov 30, 2024

I WILL COMPLETE THE SURVEY AFTER I RECEIVE MY PRODUCTS

Online Shopper

Site Experience Feedback

Dec 12, 2024

Was happy to see your options available! I live in WNY and wanted to connect to see if we can pick up direct in Buffalo but no contact info unless an order placed.

Ann

Post-Delivery Feedback

Dec 12, 2024

aprons seemed well constructed.

Hooter

Post-Delivery Feedback

Dec 12, 2024

The chef’s shirt arrived without the name on the upper left chest

Petunia

Site Experience Feedback

Dec 12, 2024

Excited to have matching aprons for all adult grandkids for cookie baking day with grandma this year