CarParts.com Reviews - 1 review - /10

CarParts.com is the online superstore with over 1.5 million replacement parts, performance parts and accessories. From Asian performance imports and popular European road-handling imports to the increasingly popular light trucks, off-road 4x4s and suvs, enthusiasts can search through the dozens of product categories that are offered within each vehicle market segment to find the part or accessory that fits their vehicle.

CarParts.com Rating

Overall Satisfaction:

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Would Shop Here Again:

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Likelihood To Recommend:

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Site Experience Feedback

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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Post-Delivery Feedback

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

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Returns Process

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CarParts.com Reviews - 1 review - /10

CarParts.com Rating

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