Rae
Site Experience FeedbackSep 2, 2025
After finding several items I'd like to purchase and adding them to my cart, I decided to create an account and complete the purchase. I had a hard time logging in several times on two different browsers today after making my account. No errors displayed, just a refresh of the login page, and the login fields became empty. Occasionally, it would direct me to a page with a need to refresh error. All items in the cart vanished after a period of time.
After switching browsers, I was able to log in. I found all my items again, and I went to submit my order, but it errored, saying it could not complete the order at this time, and I was not logged in. I cleared my cache and cookies and closed and reopened the browser. I logged in, found all items again, and was finally able to place my order. This was a significant amount of work for just a few items, and I would be hesitant to go through this entire process again in the future.