BRS Hobbies Customer Reviews
BRS Hobbies holds a 9.9/10 overall rating and 99 verified post-delivery reviews on Bizrate.
BRS Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.9out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 97% | 93% |
 Neutral | 3% | 7% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 87% |
Neutral | 11% | 9% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for BRS Hobbies
Showing 1 - 50 of 408
Kev blue
Site Experience FeedbackOct 9, 2026
The site has functioned very well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jesse
Post-Delivery FeedbackOct 7, 2026
Suprisingly fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tony
Post-Delivery FeedbackOct 4, 2026
There was an issue with my recent purchase where I was being charged for two items which when speaking with B4 Slots Germany I thought I was receiving two items. When the package did arrive I only had one item in the package but B4 Slots Germany kept sending a PayPal request for 2 items which totaled $331. After they did some research they determined that the additional item was actually in the New York warehouse and the situation was resolved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Career King
Post-Delivery FeedbackOct 4, 2026
I purchased a slack of my career slot track. I lost the tracking number. I contacted the store and within five minutes I had my tracking number and I was able to track my package that came the same day that I was asking for the tracking number. I was very satisfied with my purchase and my kids are enjoying the new toy.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Grumpy
Site Experience FeedbackOct 2, 2026
Brs always has what I am looking for I have ordered from them before great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy customer
Post-Delivery FeedbackSep 30, 2026
Ordering was easy, timely delivery, product received is new, very pleased.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jesse
Site Experience FeedbackSep 27, 2026
Easy to use. Would like to see wheel and silicone tire combos instead of separate parts. Would like to see delrin wheel and tire sets for Tjets and 4 gear cars complete.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Robert
Post-Delivery FeedbackSep 27, 2026
It was a minor purchase. As the school year goes on, we will be making much larger purchases.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Gemdawg25
Post-Delivery FeedbackSep 26, 2026
I needed some new BRS front and rear silicone tires for my new AFX Vette along with some other viper razor front tires. I’ve gotten the BRS tires before and got both soft and firm for different tracks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
linus
Site Experience FeedbackSep 26, 2026
every thing was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackSep 25, 2026
Very good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary.....
Post-Delivery FeedbackSep 22, 2026
Selection of items is great. Web site easy to maneuver around. Shipping was fantastic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DSTEELR
Site Experience FeedbackSep 21, 2026
One of the best online stores for slot cars & parts. Sometimes out of parts ,but usually restock within a week or two. Great at emailing when products are back in stock.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joe
Site Experience FeedbackSep 21, 2026
Great Experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackSep 21, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackSep 20, 2026
Love it so far got what I was looking for and very pleased with the experience. Free Shipping!!
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Sandman
Post-Delivery FeedbackSep 18, 2026
Really .no time for this....listen. There great sticky tires sometimes to much...wish they came white lettered...good product..
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Motoxport
Site Experience FeedbackSep 17, 2026
Good site, quick response
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
earthdogjim
Site Experience FeedbackSep 16, 2026
Very good.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Super Joe
Site Experience FeedbackSep 16, 2026
Just a great, excellent experience would buy my hobby stuff here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Racing enthusiast
Site Experience FeedbackSep 15, 2026
Needed NASCAR bodies for my Mega G+ cars, can only find complete cars.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary.....
Site Experience FeedbackSep 13, 2026
Was looking for Bulldog SRT chassis and found this web site and ordering through BRS hobbies was easy and quick, no hassle. Gary.....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Poder
Site Experience FeedbackSep 13, 2026
Muy buena mercadería y barato me gusta selos recomiendo
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenny
Site Experience FeedbackSep 13, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 13, 2026
Great website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bikingdoc
Site Experience FeedbackSep 12, 2026
Some track items out of stock
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Grandpa-1
Post-Delivery FeedbackSep 12, 2026
4 bulldog chassis, very fast shipping and all worked fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Fuzzy
Site Experience FeedbackSep 11, 2026
What is easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bretton777
Site Experience FeedbackSep 9, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fastguy
Site Experience FeedbackSep 9, 2026
Recommended by a friend, and I like the selection and website overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dano
Site Experience FeedbackSep 6, 2026
I have to admit your web sight is ONE of a kind. I was impressed , on how easy it was to get the item, ordered, and out of there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackSep 5, 2026
looking for stuff and found it here
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Polaris
Post-Delivery FeedbackSep 5, 2026
Great experience thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Skip
Post-Delivery FeedbackSep 5, 2026
Try it and see
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rudy
Site Experience FeedbackSep 3, 2026
Super easy website to navigate. The product description is accurate.nice to find tires and wheels for t jet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skodt
Site Experience FeedbackSep 2, 2026
very easy to navigate and purchase from
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
MarkD
Site Experience FeedbackAug 31, 2026
Great prices and quick shipping options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 30, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Bigkidrc
Site Experience FeedbackAug 29, 2026
Very easy to navigate site. Super easy finding what I needed and also great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lug nut 16
Post-Delivery FeedbackAug 29, 2026
I have purchased two of your cars, and just purchased two more. Both cars that I got, when I opened the bag the pick up shoes and springs were off of both cars. Probably due to shipping. May I suggest better insulation in the box! Otherwise easy to put together not a problem. I’m currently setting a track up over at my buddies house and one of the cars I just purchased is going to him. That way he won’t be so easy to beat! Lol thanks guys great job. Love your product and will be buying from you in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rudy
Site Experience FeedbackAug 28, 2026
Very easy website to navigate.found hard to find small axle.will be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skipper T
Site Experience FeedbackAug 28, 2026
Everything was fine easy to navigate easy questions
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Papa Racing
Site Experience FeedbackAug 26, 2026
I had a question before I ordered, but after waiting several minutes for a response to my chat, I just went ahead and placed my order.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DJ
Site Experience FeedbackAug 21, 2026
I bought another Bulldog AFX SRT HO slot car chassis and 2 more AFX Mega-G+ cars. I need two BODIES that will fit on the two Bulldog chassis I have but for the life of me I can’t figure out, on your website, how to IDENTIFY and ORDER the bodies I need! Otherwise I would have included those bodies in my recent order. If there is an easy way to figure this out, please send me a text message or an email and explain how to do it! Thanks for the help in advance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 20, 2026
.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tulsagator9
Site Experience FeedbackAug 18, 2026
BRS Hobbies has one of, if not the, best websites I’ve encountered in the HO slot car hobby. Easy to use, well-organized, fast, flexible (sorting, # of columns, items per page), excellent product photos and writeups, and I especially appreciate that each product page shows the quantity in stock. Very helpful for prioritizing…only a few in stock, probably ought to include in today’s order…plenty in stock, can wait on the item till next month/time. Also usually good to excellent variety and quantity of the types and brands I’m most interested in - typically does a nice job of inventory management, most staple type items are usually in stock. And of course competitive to sometimes leading pricing, with occasional nice sale pricing. All in all for me an A+++ business and website. Also…text chat offered, and has been very timely with responses in my limited experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pickle Rick
Site Experience FeedbackAug 16, 2026
The good is you had the parts I needed, the bad was there were lots of things I wanted to order but were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 13, 2026
I wish I could call u guys on the phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10