BRS Hobbies Customer Reviews
BRS Hobbies holds a 9.9/10 overall rating and 94 verified post-delivery reviews on Bizrate.
BRS Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.9out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 96% | 100% |
 Neutral | 4% | 0% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 87% |
Neutral | 8% | 10% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for BRS Hobbies
Showing 1 - 50 of 401
MarkD
Site Experience FeedbackAug 31, 2026
Great prices and quick shipping options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 30, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Bigkidrc
Site Experience FeedbackAug 29, 2026
Very easy to navigate site. Super easy finding what I needed and also great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lug nut 16
Post-Delivery FeedbackAug 29, 2026
I have purchased two of your cars, and just purchased two more. Both cars that I got, when I opened the bag the pick up shoes and springs were off of both cars. Probably due to shipping. May I suggest better insulation in the box! Otherwise easy to put together not a problem. I’m currently setting a track up over at my buddies house and one of the cars I just purchased is going to him. That way he won’t be so easy to beat! Lol thanks guys great job. Love your product and will be buying from you in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rudy
Site Experience FeedbackAug 28, 2026
Very easy website to navigate.found hard to find small axle.will be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skipper T
Site Experience FeedbackAug 28, 2026
Everything was fine easy to navigate easy questions
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 26, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Papa Racing
Site Experience FeedbackAug 26, 2026
I had a question before I ordered, but after waiting several minutes for a response to my chat, I just went ahead and placed my order.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DJ
Site Experience FeedbackAug 21, 2026
I bought another Bulldog AFX SRT HO slot car chassis and 2 more AFX Mega-G+ cars. I need two BODIES that will fit on the two Bulldog chassis I have but for the life of me I can’t figure out, on your website, how to IDENTIFY and ORDER the bodies I need! Otherwise I would have included those bodies in my recent order. If there is an easy way to figure this out, please send me a text message or an email and explain how to do it! Thanks for the help in advance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 20, 2026
.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tulsagator9
Site Experience FeedbackAug 18, 2026
BRS Hobbies has one of, if not the, best websites I’ve encountered in the HO slot car hobby. Easy to use, well-organized, fast, flexible (sorting, # of columns, items per page), excellent product photos and writeups, and I especially appreciate that each product page shows the quantity in stock. Very helpful for prioritizing…only a few in stock, probably ought to include in today’s order…plenty in stock, can wait on the item till next month/time. Also usually good to excellent variety and quantity of the types and brands I’m most interested in - typically does a nice job of inventory management, most staple type items are usually in stock. And of course competitive to sometimes leading pricing, with occasional nice sale pricing. All in all for me an A+++ business and website. Also…text chat offered, and has been very timely with responses in my limited experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pickle Rick
Site Experience FeedbackAug 16, 2026
The good is you had the parts I needed, the bad was there were lots of things I wanted to order but were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 13, 2026
I wish I could call u guys on the phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rubes
Site Experience FeedbackAug 12, 2026
Very satisfied, thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loneranger
Site Experience FeedbackAug 9, 2026
I did not have any problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary B.
Post-Delivery FeedbackAug 8, 2026
I've been very happy with BRS Hobbies, just getting back into my old slot cars, they have just about everything you'd need to keep things going. Very happy with my purchases, & Yes I highly recommend the extra $3.00 option for a quicker delvery, well worth the 3bucks. Thanks again, i'll be ordering more in the very near future...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Big D
Site Experience FeedbackAug 7, 2026
Needed these parts to finish setting up my 4 lane ho slot car track for my grandchildren
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Floro
Site Experience FeedbackAug 5, 2026
Everything was superb
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fredr
Site Experience FeedbackAug 5, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ColdBrw406
Post-Delivery FeedbackAug 5, 2026
All of my purchases have Ben a pleasure for sure. I’m seventy and am coming back to HO racing as I did in the seventies. Thank you for making it so exciting to be back. ✝️💯
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TheChizzler
Site Experience FeedbackAug 3, 2026
Lowest price on an item I wanted
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
David
Site Experience FeedbackAug 3, 2026
Good
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Slotman1966
Site Experience FeedbackAug 1, 2026
It all worked fine. A few items on tires were short of my needs but overall all is well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 1, 2026
The best money I could have spent to have fun with my grandson
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
KJB slot guy
Site Experience FeedbackJul 31, 2026
I did not search for my specific item(mega G+ body for long chassis.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Day
Site Experience FeedbackJul 31, 2026
Very pleased with merchandise and quality control
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vic
Site Experience FeedbackJul 30, 2026
It was easy and straightforward to purchase through BRS Hobbies.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
My son is in to trains. I will be buying from this site again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R/T
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JZ in the house
Site Experience FeedbackJul 30, 2026
Outstanding customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pops
Post-Delivery FeedbackJul 29, 2026
Great product, good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to use site, Great selection of products & product descriptions. Fair pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tom
Site Experience FeedbackJul 27, 2026
some stuff sold out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
richy
Site Experience FeedbackJul 26, 2026
Good, but some items were out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJS
Post-Delivery FeedbackJul 26, 2026
BRS has some unique items that are unavailable at other HO stores. They have better prices too. Especially for The Bulldog chassis
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Muzz
Post-Delivery FeedbackJul 23, 2026
BRS was the only store to have what I needed. They got the product here fast.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 23, 2026
I’m happy with BRS.. pleasant site and navigation.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Flash
Site Experience FeedbackJul 23, 2026
Easy to navigate and place orders. Very happy with BRS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Secret
Site Experience FeedbackJul 21, 2026
Was redirected to the site for some parts that were easy to find and not an arm and a leg for shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoredweller
Site Experience FeedbackJul 20, 2026
Love your website!!! Your selection and prices are amazing!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 20, 2026
Easy to view products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodster
Site Experience FeedbackJul 17, 2026
Good all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greggie
Site Experience FeedbackJul 17, 2026
Very good as my 1st. Time, thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodster
Site Experience FeedbackJul 14, 2026
Good all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CamoPops
Site Experience FeedbackJul 12, 2026
easy to search and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tresselhorn
Site Experience FeedbackJul 10, 2026
I was looking for a pinion for a motor I purchased for my RC car and you had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10