BRS Hobbies Customer Reviews
BRS Hobbies holds a 9.9/10 overall rating based on 95 verified post-delivery reviews on Bizrate.
BRS Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.9out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 96% | 89% |
 Neutral | 4% | 11% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
10 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 93% |
Neutral | 12% | 7% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for BRS Hobbies
Showing 1 - 50 of 400
Rodster
Site Experience FeedbackJul 17, 2026
Good all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greggie
Site Experience FeedbackJul 17, 2026
Very good as my 1st. Time, thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rodster
Site Experience FeedbackJul 14, 2026
Good all around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CamoPops
Site Experience FeedbackJul 12, 2026
easy to search and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tresselhorn
Site Experience FeedbackJul 10, 2026
I was looking for a pinion for a motor I purchased for my RC car and you had exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
c
Site Experience FeedbackJul 10, 2026
have been shopping at BRS for years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Davallie69
Site Experience FeedbackJul 9, 2026
Fairly easy to navigate. No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jack G
Site Experience FeedbackJul 8, 2026
Great experience and selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cardman6353
Site Experience FeedbackJul 7, 2026
Always a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cardigan Boy
Site Experience FeedbackJul 7, 2026
Good client experience overall.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TC
Post-Delivery FeedbackJul 3, 2026
Smooth transaction start to finish. On time delivery and item came as described. Item was a hard to find available on other sites but easy to find and available at BRS Hobbies. Great web site that is easy to work through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 3, 2026
Brian helped me from making some costly errors! Extremely knowledgable about HO Slot Cars
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Louis
Site Experience FeedbackJul 2, 2026
cheek out prosses was step by step. Black print on white back made viewing easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TCMetcalf
Post-Delivery FeedbackJul 1, 2026
I wanted 10-inch nylon parachutes for some Estes rockets. Even Estes does not sell nylon parachutes that small. I found them at BRS, and I'm pleased with them.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Dspenc
Site Experience FeedbackJun 30, 2026
Awesome price and no shipping fee was exactly what stopped me from buyong this from a known merchant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rednose03
Post-Delivery FeedbackJun 30, 2026
BRS Hobbies very professional and helpful with the customers and do what it take to make the customer happy I have told a lot of people about how they take care of business and so helpful with customers I will always come back and tell anybody about how I feel the the best hobby store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Biotechman
Site Experience FeedbackJun 28, 2026
I haven't any issue with BRS. Matter of fact, I'm glad I found this company while surfing. I have specific needs for my hobby and they delivered. I'm very pleased with the service given. If they only could ship via FedX or UPS.....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robo
Site Experience FeedbackJun 26, 2026
Fast & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mega knight
Site Experience FeedbackJun 25, 2026
I feel like the whole experience was good. I was very excited to see the survey pop up and possibly get $100 dollars of valve. I also like that I didn't have to pay triple just for shippng.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Zeid
Site Experience FeedbackJun 25, 2026
The item was easy to find and the checkout process was fast,
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackJun 24, 2026
Found exactly what I was looking for and saved money by purchasing a complete unit .I was going to piece together a car but thankfully I looked here first .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 24, 2026
Sent a message in explaining what I wanted to set up. Brian responded VERY quickly with a suggestion and I purchased the product recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rock
Post-Delivery FeedbackJun 24, 2026
Shipping was fast and yes, I would recommend BRS to anyone looking for slot car items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chapparal
Site Experience FeedbackJun 24, 2026
great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
cash money
Site Experience FeedbackJun 23, 2026
BRS has a hard to find item I was trying to decided if I really wanted and allowed it to stay in my cart over 24 hrs. Made the experience that much better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rednose
Site Experience FeedbackJun 21, 2026
Love buying from here very professional
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
Low inventories of bulldog products and I would have liked to take advantage of the free shipping. Should have backorders
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Blity
Site Experience FeedbackJun 19, 2026
Fast, easy, cheap. Top tier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greggie
Site Experience FeedbackJun 19, 2026
I will shop with BRD Hobbies, again, I like your selection and the prices, very easy to navigate also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick
Post-Delivery FeedbackJun 17, 2026
Speedy safe delivery, always have what I need.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tom
Site Experience FeedbackJun 17, 2026
The website is good. some items I wanted were not in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rudy
Site Experience FeedbackJun 13, 2026
Great Prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tech23
Post-Delivery FeedbackJun 13, 2026
I had a question about an updated part before I placed the order. I got a quick reply to my email. I went to place the order and the quantity I wanted wasn't available. That's the way it goes sometimes. No big deal. I did get an email notification as soon as the item was back in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackJun 12, 2026
First time on site; enjoyable. Seems to be competitively priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John D
Site Experience FeedbackJun 11, 2026
Very easy to find product. And good pricing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ruli
Site Experience FeedbackJun 11, 2026
getting back into slot cars
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Muzzco
Site Experience FeedbackJun 10, 2026
When I called about the status (Senna set) it was clear and accurate.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Papa George
Site Experience FeedbackJun 9, 2026
Nice choice of weights
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
GHS
Site Experience FeedbackJun 9, 2026
Great experience. I will be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick
Site Experience FeedbackJun 8, 2026
Quality products, quick and safe ship, and what's many options to choose from easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandpa
Post-Delivery FeedbackJun 6, 2026
Order was filled and shipped quickly. Pricing was good. Nice selection on an easy to shop web site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
natsmall8
Site Experience FeedbackJun 3, 2026
It was great. They had what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bob Dole
Site Experience FeedbackJun 1, 2026
Easy to navigate and find what is needed. Ordering is simple and quick also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ACE
Site Experience FeedbackMay 30, 2026
No bad. Just good, always a pleasure to buy from. Once I ordered a product then later was told it sold out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grandpa
Site Experience FeedbackMay 29, 2026
Easy to shop. The prices are very competitive. There is a good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackMay 28, 2026
great parts , great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tech23
Site Experience FeedbackMay 28, 2026
I needed 4 complete axle assemblies. Four were in stock when I placed them in my cart. I needed to ask question before placing my order. The next day when my question was answered my cart was empty. By the time I looked everything up again only two complete axle assemblies were available. Not a big deal. Just the way it goes sometimes. It would be nice if my cart wouldn't disappear over night though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vermmontgasman
Site Experience FeedbackMay 25, 2026
good ad. bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zero G
Site Experience FeedbackMay 25, 2026
Relative to many websites I found yours to be very user-friendly. The most important thing in customer satisfaction these days!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CIMEO
Site Experience FeedbackMay 24, 2026
Was nice till it said they don't have enough, so I bought those but need more
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10