Boscov's Customer Reviews
Boscov's holds a 9.3/10 overall rating and 11,439 verified post-delivery reviews on Bizrate.
Boscov's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 8% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Boscov's
Showing 1 - 50 of 66,891
Yanadew
Site Experience FeedbackNov 8, 2026
it was alittle diffcult
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Darlene
Site Experience FeedbackNov 8, 2026
Very pleased with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DS
Site Experience FeedbackNov 8, 2026
Boscov's has very nice merchandise at a reasonable price. Their website is easy to navigate. They have a large variety to pick from in every category. The checkout process is very easy. I have never had any technical issues with Boscov's website. For those who don't have a Boscov's store near them, this is a wonderful option to shop at Boscov's. You will be glad that you have taken a look at all of the merchandise that they offer. It is truly quality ,merchandise and you can always find discounts, sales and special offers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackNov 8, 2026
Pleased
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Check out sucks
Site Experience FeedbackNov 8, 2026
website just keep loading - could not use apple pay - help desk could not help either even with the tech help codd
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
Dee
Site Experience FeedbackNov 8, 2026
What great items and price are good love shopping at Boscovs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Post-Delivery FeedbackNov 8, 2026
As always excellent availability and quick service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kenley
Site Experience FeedbackNov 8, 2026
Ordering online was very easy and appreciated. The free shipping as well as the discount for using the boscovs card
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Maggie
Site Experience FeedbackNov 8, 2026
Order went well, but could not complete the discount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mari
Site Experience FeedbackNov 8, 2026
fast checkout great sales
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackNov 8, 2026
I wanted to purchase two pairs of shoes with the 50% off promo that ended today, but the price changed in my "bag" before midnight so I did not purchase those shoes.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Brew
Site Experience FeedbackNov 8, 2026
would not acknowledge i had a boscov account
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
KaPow
Site Experience FeedbackNov 8, 2026
My grandson picked out his Christmas gifts
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
johncenasmith
Site Experience FeedbackNov 8, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Website little difficult
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saya
Site Experience FeedbackNov 8, 2026
Good it wasn’t hard finding things online
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
EC
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Fine shopping
Site Experience FeedbackNov 8, 2026
I have no complaints. Ordering was easy and the items were what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzan
Site Experience FeedbackNov 8, 2026
Website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Blue Eyes
Site Experience FeedbackNov 8, 2026
Website and checkout have been upgraded and vastly improved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chad68164
Site Experience FeedbackNov 8, 2026
i like the selections and prices at Boscov's.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Granny
Site Experience FeedbackNov 8, 2026
It was okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scout
Site Experience FeedbackNov 8, 2026
it was a little difficult to get the right amount a items
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carolyn
Site Experience FeedbackNov 8, 2026
Boscovs is the best place to shop. Easy online shopping and great discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAE
Site Experience FeedbackNov 8, 2026
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pumpkin!
Site Experience FeedbackNov 8, 2026
I really have nothing else to say in reference to my ordering online. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TS
Site Experience FeedbackNov 8, 2026
The navigation of the site was easy and I will be ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janet
Site Experience FeedbackNov 8, 2026
For the bad side the website was loading a lot and hard to manage with that.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Money
Site Experience FeedbackNov 8, 2026
n/a
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kate
Site Experience FeedbackNov 8, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
so far its very positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missy
Site Experience FeedbackNov 8, 2026
It would not allow me to claim the CARVEOUTSALES discount because it said I had to pay with my Boscov's card, which I would have. I also had a gift card to use but I would have paid the balance with my Boscov's card. I don't think that is fair. And I lost out on over $20 in savings.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bad code
Site Experience FeedbackNov 8, 2026
you sent me a 10% off coupon ato complete my purchase and the code didnt work
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
NardoEverything
Site Experience FeedbackNov 8, 2026
Easy check out experience. Great selection of products and good sale prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abby
Site Experience FeedbackNov 8, 2026
website was a little slow and laggy. I wish i was able to filter toys by age group.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ZAZZY E
Site Experience FeedbackNov 8, 2026
I was very satisfied with the friendly user online process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 8, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rufus
Site Experience FeedbackNov 8, 2026
No problem. Very easy. Only took seconds
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gfree
Site Experience FeedbackNov 8, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Check out was clumsy. I’ve tried all weekend to purchase these gifts. Maybe it’s from the high volume of online traffic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Audrie
Site Experience FeedbackNov 8, 2026
I absolutely love BOSCOVS. I tell all my friends about BOSCOVS and if needed I’ll bring them myself. !!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eileen
Site Experience FeedbackNov 8, 2026
Website is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Everything was fine but shipping charges were a little high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
I’ve never had a bad experience at Boscov’s everybody’s very friendly and there to help you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
YL
Site Experience FeedbackNov 8, 2026
Website was easy to navigate even with browsing on a mobile device
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wildy
Site Experience FeedbackNov 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rose
Site Experience FeedbackNov 8, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sg
Site Experience FeedbackNov 8, 2026
greatest deals around !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10