Black Forest Decor Customer Reviews
Black Forest Decor holds a 9.2/10 overall rating and 1,347 verified post-delivery reviews on Bizrate.
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 85% |
 Neutral | 7% | 7% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 86% |
Neutral | 10% | 11% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 5,525
Purk
Post-Delivery FeedbackSep 2, 2026
Every purchase has met or been beyond our expectations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Prus
Post-Delivery FeedbackSep 2, 2026
Carpets match my barn theme home and are colorful and makes the rooms stand out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dakota
Post-Delivery FeedbackSep 2, 2026
The bed spread and shams that I received are fantastic. The fabric is sturdy, the stitching is well done and the design is clear and crisp.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Love the bears on the towel holders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mill
Site Experience FeedbackSep 2, 2026
No problem except shipping charge is too high for my purchase totalling $120.00
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackSep 2, 2026
It was very easy using the search feature to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ilovetrees!
Post-Delivery FeedbackSep 2, 2026
Black Forest has wonderful options for that cabin outdoor feel!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 2, 2026
Easy to use Not sure of delivery date Like shipping coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Post-Delivery FeedbackSep 2, 2026
I love BFD , always good quality! Missed the mark on this bear, way too small.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Good value for the price
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Spendy
Post-Delivery FeedbackSep 2, 2026
Kinda spendy
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 4
- Customer Support: 8
Shane
Site Experience FeedbackSep 1, 2026
Very good experience. Found what I wanted fast and checked out even faster.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 1, 2026
Love the products, cause I decorate in Black Bear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sherry
Site Experience FeedbackSep 1, 2026
Have admired the quilt set many times and hope it will work for me. Love the design and apparent quality. Want to use as bedspread but it may be too small. I hate shams and taking them off and on all the time. We'll see when it arrives. I was given no estimated date so guessed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anita
Post-Delivery FeedbackSep 1, 2026
I coveted this king sized bedding set for quite a while before pulling the trigger - so glad I finally did! It is beautiful beyond expectations. Soft and comforting. Rustic and western to perfectly fit my history and decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackSep 1, 2026
Decent pricing, convenience of online order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Porch Sitter
Site Experience FeedbackSep 1, 2026
Have always been satisfied with products ordered from Black Forest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Kitty
Post-Delivery FeedbackSep 1, 2026
Everything was just as it was advertised as, nice quality, perfect fit, and delivered fast. Would definitely shop with them in the future. 10 out of 10 on everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Artificer
Site Experience FeedbackAug 31, 2026
I have purchased from Black Forest many times and have always been very happy with the quality and service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Momma Bear
Site Experience FeedbackAug 31, 2026
Love your products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sclark
Site Experience FeedbackAug 31, 2026
I wanted to buy a everything. I love the items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
I was lucky to have stumbled onto this website. If I had a cabin, I’d buy more items.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nerak
Site Experience FeedbackAug 31, 2026
Website is very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alk
Post-Delivery FeedbackAug 31, 2026
Decent quality- good for a bed that dogs sleep on
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Deer hunter
Site Experience FeedbackAug 31, 2026
Excellent in every step of the process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IdahoChic
Site Experience FeedbackAug 31, 2026
I have bought several products from BlackForest and I find the quality to be better than at other locations. The website is easy to use and the pictures of the products are of better quality than other locations. Coupons and free shipping are a plus. I don't usually pay for shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Family Room
Site Experience FeedbackAug 31, 2026
I wish you had a selection of wildlife area rugs that matched my purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 30, 2026
Love the look of the lamps but not good quality. The weight on whatever is in the lamp rattles around it is broken inside but pretty.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Birdie
Post-Delivery FeedbackAug 30, 2026
I was searching for a replacement lampshade and found this one online and it was reasonably priced, easy to order and it came very quickly. When I put it on our lamp, it was just beautiful and the craftsmanship was great and it was exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jeannie
Site Experience FeedbackAug 30, 2026
I have purchased items before but have always called in my order. I found your website to be very easy to use. I will definitely use the site again. Only thing I did not find was maybe some coupons. (Senior citizen?)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skip
Post-Delivery FeedbackAug 30, 2026
The item is beautifully sculpted. The bears are so cute! Just what we hoped for!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Birdgirl47
Post-Delivery FeedbackAug 30, 2026
I was really shopping for the birch bark lampshade. It is perfect for an antler table lamp i bought at a flea market, is made of real birch bark. I added the throw pillow, which was on clearance, to the order to get free shipping. Thus, I got the pillow for less than $10! Its colors will go great in our cabin. The pillow cover fabric is not very heavy; it is just smooth polished cotton with a printed stripe. That said, my husband immediately appropriated it for his tv-viewing sofa because the fabric is so smooth, not scratchy, and it is "just right, not too soft or too hard." The zipper and filler are worth more than what I paid for the whole pillow.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 30, 2026
Fairly easy to use.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rusty
Site Experience FeedbackAug 30, 2026
Wonderful website. Selection was great and prices were very reasonable. Will definitely shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackAug 30, 2026
Very good and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 30, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Ryno
Post-Delivery FeedbackAug 30, 2026
Switch covers are brittle and broke when installed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Rosco1271
Post-Delivery FeedbackAug 30, 2026
I bought a lamp and black bear figurines and they are beautiful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
SurvivorMom
Post-Delivery FeedbackAug 29, 2026
The product fits in perfectly with the theme I am working with. Friend has recently purchased a home and Black Forest Decor has just the products for her.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NC Gardener
Site Experience FeedbackAug 29, 2026
The website is very user-friendly. It was easy to search for and gather specifics about each item in which I was interested. The product images were very good as well. I'm looking forward to receiving my first ever purchase from Black Forest Decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aspen
Site Experience FeedbackAug 29, 2026
Easy to use. Good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jb
Site Experience FeedbackAug 29, 2026
love Black forest Decor! I always look here first.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 29, 2026
The look is exactly what I wanted. Arrived well packaged and on time. Having a little trouble getting the lampshades to look level and even. Priced appropriately.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Raff
Post-Delivery FeedbackAug 29, 2026
Called Erica she was so helpful and resolved the issue with the damage product.She sent out a new one.My wife and were so pleased with you're customer service more companys should follow you're lead.Once again Erica thankyou.Denise & Michael Rafferty
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 10
teddy
Site Experience FeedbackAug 29, 2026
I have purchased many items from Black Forest in the past and have been very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HHS
Site Experience FeedbackAug 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Msrock1958
Post-Delivery FeedbackAug 29, 2026
The bed cover is beautiful with exceptional color. The fabric is lovely. Looks very nice on my bed. I also love the matching shams and the fall leaves pillow to go with it! Awesome job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Dream
Site Experience FeedbackAug 28, 2026
I had a wonderful time looking in this catalog every time I received one. My husband tells me im crazy. Easy ordering and such cute stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10