Black Forest Decor Customer Reviews
Black Forest Decor holds a 9.2/10 overall rating and 1,319 verified post-delivery reviews on Bizrate.
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 82% |
 Neutral | 7% | 10% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 12% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 5,705
Alex
Post-Delivery FeedbackAug 10, 2026
I recently decided to redo my bathroom in a Forest theme with some wild animals for decoration. The first animal I thought of was a bear, so I began my search. When I saw the variety of bears your company offered, I immediately decided that the bears were all I needed. The first order had a couple of bear and I loved them. They arrived quickly and were securely packed. After a couple of weeks I placed a second order for five more bear items and could hardly wait for there arrival. They are quite the conversation piece and very detailed. The catalog enclosed has so many beautiful items, it was hard to put down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
The item was very poorly packaged. There was not enough to fill the box, so it was crushed in the mail. Inside the box, the little bit of packaging material was actually wet. It was not raining here when it was delivered, and the outside of the box was already dry. The bags the screws were in were ripped, and the screws were rolling around in the box. While the item I received was fine and I'm happy with it, I'd be reluctant to risk purchasing from you again.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
Snoozie
Site Experience FeedbackAug 10, 2026
I new what I wanted but had a difficult time finding on the web site
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Post-Delivery FeedbackAug 10, 2026
A little expensive but great products. Little disappointed with the one back order but I'm sure it will arrive in time
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Cindy
Site Experience FeedbackAug 10, 2026
I like the products, the decor with bear and deer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Connie
Post-Delivery FeedbackAug 10, 2026
Great company to purchase my favorite things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
The pillows I ordered matched my room perfectly. They are beautiful and very well made. I am very pleased with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
Checkerboard arrived on time but did not have checkers in box- waiting to hear back from customer service- grandkids disappointed
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Frog
Post-Delivery FeedbackAug 10, 2026
High quality products. Everything was well packaged and not damaged. One item it wanted to order wasn't in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Billfish.
Site Experience FeedbackAug 9, 2026
Your search app to terrible. I had several other items that I wanted to order and had the item code number, but when I entered the code # number, I kept getting NOTHING!! When I entered the item by name, I got nowhere with that either. This goes back several years with this site. Please correct your search site!! You lost out on 267.00 dollars because I couldn't get the items to come up in search. Ordering anything from Wild Wings is such a chore and frustrating. I might order more often if it wasen't such a pain in the ass to do so!
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Chain BB
Site Experience FeedbackAug 9, 2026
Hard to manage
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackAug 9, 2026
I really like the rug, but I wish it was bigger. it says 4x6 on the packaging, and its exact measurements are 45.75 x 61.5. That is not exactly 6 feet, and I was used to the rug it replaced being longer so it looks kinda odd being shorter. Pretty sure the website is right though, so i keep this and keep looking.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Returns are a hassle. You do not provide a printable label, returns are costly and inconvenient. Not purchasing from Black Forest again.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 5
JP
Post-Delivery FeedbackAug 9, 2026
I was disappointed the items were made in China, clearly written on the boxes, I don't think the quality was up to my standard and I thought the quality would be better because of the price
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Neener
Post-Delivery FeedbackAug 9, 2026
Loved the items I ordered! Will look great in our new home. Well made, great quality.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Deb
Site Experience FeedbackAug 9, 2026
Very easy to find products and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MT Granny
Site Experience FeedbackAug 9, 2026
One of the reasons that I love Black Forest is they display setups of the bedrooms. I'm always inspired!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
love the quality already have tols friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kathy
Post-Delivery FeedbackAug 9, 2026
This bedspread and matching decorative pillow go so well on my log poster bed in my loft bedroom. Perfect for my log home!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ronnie
Post-Delivery FeedbackAug 9, 2026
Great stuff for you man cave
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Traildawg
Site Experience FeedbackAug 9, 2026
Variety of products is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DotRat
Site Experience FeedbackAug 8, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
dav
Site Experience FeedbackAug 8, 2026
Quality decor; unique. Expensive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Momma Bear
Site Experience FeedbackAug 8, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
I have ordered several items from Black Forest Decor and am very pleased with their ordering and merchandise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nan
Site Experience FeedbackAug 8, 2026
This website was fun. Beautiful images, and detailed descriptions and measurements. Very easy to make a purchase. Many options to make a payment.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Frank
Post-Delivery FeedbackAug 8, 2026
Fun Products. Great for our cabin in Maine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
1Fstfish
Post-Delivery FeedbackAug 8, 2026
Everything went smoothly and the package arrived when expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mountainman73
Post-Delivery FeedbackAug 8, 2026
I have purchased items for four years now since buying a condo in a wooded resort. Every item has fit in perfectly with my decor plan in my place. I'm not finished, so I'll be looking forward to your future catalogs for future rustic additions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
love the products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ginny
Site Experience FeedbackAug 8, 2026
Everything was easy and excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzieq
Site Experience FeedbackAug 8, 2026
shipping charges are a little high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loie Sue
Post-Delivery FeedbackAug 7, 2026
I debated back & forth for months about this purchase but finally decided to go for it & I’m glad I did! Winters in PA can be brutal and I need something warm but lightweight and this fits the bill and my decor! My bedroom is My cozy retreat with Amish made hickory furniture and this set is quite at home in my room.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
RLM
Post-Delivery FeedbackAug 7, 2026
Very nice product- fits recliner well and very comfortable! Now everyone wants to sit in my chair!! Lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 7, 2026
This is 8/7/26, I have yet to receive my order!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
none
Post-Delivery FeedbackAug 7, 2026
I love the rug I purchased (colors are great) I cannot get it to lay flat. hope it will finally lay flat and creases will straighten out.
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nancy
Site Experience FeedbackAug 7, 2026
I love to look at the variety of items for sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackAug 6, 2026
It was fine. I just don't handle electronics very well.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SAH
Post-Delivery FeedbackAug 6, 2026
In received my purchases very quickly. They ate just what I expected. I failed to include the free shipping code before completing my purchase and realized this soon after. I contacted customer support and asked if itv was too late c to use the code, and they quickly and kindly handled it so that the shipping fee was removed. Thanks so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Riley
Site Experience FeedbackAug 6, 2026
i find this website super easy to navigate, i think all of the items are of good quality and they all compliment each other very well. however, i do find this website to be a little expensive. i could find a lot of items very similar to these on another website for a much more acceptable price. a lot of the items i was interested in today were out of stock for another month or two which was upsetting.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kathy
Site Experience FeedbackAug 6, 2026
I love the products offered! They are all so cute!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackAug 6, 2026
Easy to order
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackAug 6, 2026
Web site actually worked. A plus
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
shaggy
Post-Delivery FeedbackAug 6, 2026
When most the orders finally came I was very pleased with the items.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
cabin owner
Site Experience FeedbackAug 6, 2026
The price in your printed catalog is your retail price. How can you say this is a "Sale Price" online? That doesn't seem like an honest statement. If you give me a discount off the catalog price, it is a discount.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
C
Post-Delivery FeedbackAug 6, 2026
Fast shipping and very good quality
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tricia S
Post-Delivery FeedbackAug 5, 2026
I was so happy to find the black bear eating gnomes was still available!! I bought one 2-3 years ago and it has stood happily in my front planter. Unfortunately, when we got our trees trimmed, a limb fell on it and broke him. :( Looking at the bear always makes me smile; it is so different! I love people's double-take when they realize that the bear isn't playing with the gnomes!! hahaha So, thank you for still carrying the bear and for getting him here a couple days before I expected it to get here!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Bear toilet paper hanger was nice but would have been nice if it included hanging screws.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Stonegirl
Post-Delivery FeedbackAug 5, 2026
My recently purchased produce is very nice, however, it is too short height wise for my windows. .I need to return them Hopefully you can assist me in doing so. Paula Skinner 530-963-3199 or email: p.skinner@yahoo.com
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10