Black Forest Decor Reviews - 1,240 Post-Delivery Reviews - 9.3/10
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 6% | 5% |
 Negative | 6% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 83% |
Neutral | 12% | 12% |
Negative | 3% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 6,037
LReed
Post-Delivery FeedbackJun 24, 2026
I love the bear figurine that I purchased. So cute and realistic looking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pete
Site Experience FeedbackJun 24, 2026
I pretty much understand the site layout now, so it is convenient and stocked with better items. I look at it as pre-selected for me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jean
Post-Delivery FeedbackJun 24, 2026
I liked the switch plates, double and single but the colors don’t match. One is light and one is dark. You could do better by matching them.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 24, 2026
Always good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juls
Site Experience FeedbackJun 24, 2026
Love all the items I have ordered from Black forest. Very high quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackJun 24, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Piper
Post-Delivery FeedbackJun 24, 2026
I am very pleased with my purchase. It is beautiful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rookie
Site Experience FeedbackJun 24, 2026
Always good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
I love all the üteme Look very pretty 2 Year ago i Decorate my cabin from black Forest and Looks amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry P
Post-Delivery FeedbackJun 24, 2026
Great products and service! Our four bedtoom home in the North Georgia mountains looks like your catalog. 😀
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
Great products and great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nomad
Site Experience FeedbackJun 23, 2026
Love Black Forest. I want our whole house decorated with Black Forest. We already have many items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Country Lady
Site Experience FeedbackJun 23, 2026
I am buying this item as a gift. I have been buying from you for several years and I am sure I will buy again. I know you are really selling Black Bears but I would love to see some Grizzly bear items too!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
I expected the “Cast Iron Bear Hooks” and “Rocky Mountain Beal Towel Ring” to come with screws for mounting.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Justlynne34
Post-Delivery FeedbackJun 23, 2026
I bought this beautiful bed set to go in the bedroom of our camper. It perfectly matches the new wall border I put on myself. A catalog was delivered with my purchase, and I wound up ordering more accessories. This is the perfect store if you want your space to reflect the good times in the great outdoors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 23, 2026
I love the unique items you can purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Great purchase
Site Experience FeedbackJun 23, 2026
Everything was great except the personal questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mama Jackie
Post-Delivery FeedbackJun 23, 2026
I would highly recommend black forest decor to all my friends. The pinecone comforter set that I bought from them is Absolutely Beautiful. I love, love, love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Molly
Site Experience FeedbackJun 23, 2026
Nice if shipping was free like so many other merchants.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Damaged upon delivery, awaiting a replacement and if return is necessary
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Shar
Post-Delivery FeedbackJun 22, 2026
It was nice to find a Company that carried lodge decor. The prices are on the high side. I would have ordered more if the prices were lower. The quality is good. It was difficult to get the free shipping which was advertised.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Not Pleased
Post-Delivery FeedbackJun 22, 2026
Black Forest Decor is very disappointing. I thought the bedspread would work, but it didn't. Colors were too muted. The return policy is very poor. You have to PAY for a return label. You can only get store credit and it is just difficult to communicate with their customer support. I won't shop there again.
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 2
cat
Site Experience FeedbackJun 22, 2026
Love the selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
The product is somewhat different from the description, especially the wall mounting information. Given the size of the item, I am unsure that it will stay in place given the odd hanging design. I will, of course, contact you if it doesn't work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TxAngel7
Site Experience FeedbackJun 21, 2026
It doesn't;t seem like I received all of the items from my first order. I am missing some. I love the stair stoppers because my son getting married and I have a large family, baby cousins and most likely grandkids soon
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 21, 2026
Great quality, love the rustic decor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
MP
Site Experience FeedbackJun 21, 2026
You said free shipping and then charged me $16.95. It should be returned to me immediately.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
Jessica
Site Experience FeedbackJun 21, 2026
Good variety
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bpot
Post-Delivery FeedbackJun 21, 2026
I have ordered & received several bear theme lighting items and all have met my expectations.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cindy
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 20, 2026
I ordered 6 items and only received 5. I plan on contacting Black Forest on Monday in an attempt to have them send the remaining item.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
tom
Site Experience FeedbackJun 20, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 20, 2026
It went very well well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moma Bear
Post-Delivery FeedbackJun 20, 2026
Always have cute items for my rustic bathroom. Love all their decor. Towel rack matched perfectly with my other bear decor. Arrived quickly also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LJ
Post-Delivery FeedbackJun 20, 2026
Great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Busy Bee
Site Experience FeedbackJun 19, 2026
Interactions were smooth and easy. I had a code and was able to get free shipping. That made me happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 19, 2026
Great items. My daughter has bought several pieces of furniture from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KT
Site Experience FeedbackJun 19, 2026
I happen to love Black Forest Decor. The quality is excellent, sometimes too expensive but still a good product. I would like to see more things on sale but all the reviews including mine are positive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kristal
Post-Delivery FeedbackJun 18, 2026
My lamp arrived broken, but when I notified the company, I was told that I would receive a replacement.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jj
Post-Delivery FeedbackJun 18, 2026
I will receive it tomorrow. So far I am very satisfied .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beni
Post-Delivery FeedbackJun 18, 2026
Love my lamp! Is perfect for my Southwestern themed living room. Just the right size and color for a small wooden cabinet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Maggie
Site Experience FeedbackJun 18, 2026
Seamless, easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJun 18, 2026
User friendly site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
These added the flair to my kitchen
Post-Delivery FeedbackJun 18, 2026
I love the outlet covers. I just wish the rocker covers were in the same style ( cabi)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gigi
Post-Delivery FeedbackJun 18, 2026
We were hoping to purchase a wood, animal sculpture in NH or ME; however, we live in Boston and just haven’t made it there yet. While searching online, we spotted this the 3 Bears in a tree and thought it to be perfect. I was very excited to see it so I was happy the tracking info stated delivery was expected in just 6 days. We love and admired the texture and detail of the cubs so much, we chose a closer tree stump to display it (w/spotlight). This was a Great Buy!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Chef lady
Post-Delivery FeedbackJun 18, 2026
I’m still waiting for my night stand to be delivered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Tude
Post-Delivery FeedbackJun 18, 2026
I’m pleased that every order with Black Forest is quality merchandise. I love the “outdoor” themes although I am not much into “bears” any longer. I do like “nature”, “birds” and “cabin” items and items that celebrate America and history (I.e. the Blacksmith silverware).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
RBJ
Site Experience FeedbackJun 18, 2026
Love their catalog and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 17, 2026
I am a repeat customer, mainly based on consistent good service and good quality products. We actually have a "Bear's Den" store in Loveland, CO that carries many of your products, but I can't always carry them so delivery is best for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sassy
Post-Delivery FeedbackJun 17, 2026
The light fixture was exactly what we were looking for. Shipping and receipt of the item was very fast. Everything was perfect.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A