Black Forest Decor Customer Reviews
Black Forest Decor holds a 9.4/10 overall rating based on 1,243 verified post-delivery reviews on Bizrate.
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 90% |
 Neutral | 5% | 3% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 87% |
Neutral | 12% | 9% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 5,968
Stormcatcher
Site Experience FeedbackJun 30, 2026
Overall good but it hard to find partial items. Categories do not come up showing all your choices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Additional features to view more items at once would be helpful. There were 22 pages to go through and I wish there was the capability to pick a number of items per page. Would also be helpful to provide an estimated delivery date before exited the cart.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 30, 2026
Already answered in the multiple choice questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 30, 2026
I would order more frequently if it wasn’t for the shipping costs
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
lake gal
Site Experience FeedbackJun 30, 2026
love the north woods product---have purchased 2 lamps in the past---very unique. overhead Lighting seems a bit overpriced. Lots of bear product--not enough fishing products at times. Rarely see a coupon to use/apply
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I love this rug. It’s so beautiful and it looks great in my dining room!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 30, 2026
I loved my last purchase. It was perfect! The price was too expensive 😢 I would love to buy more of these step mats for my indoor stairs but too expensive Keep me posted when they may be on sale. 😊
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Peggy
Site Experience FeedbackJun 30, 2026
Merchandise received is always good quality and magazine pictures are true to items. I love the selections for mountain homes. I'm presently decorating an apartment in Tennessee.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mrubio
Post-Delivery FeedbackJun 30, 2026
They have really cute stuff but you have to pay shipping like it’s the 1900s. I don’t know a single other store that requires paid shipping. So archaic. Like placing your order on a pager
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Cabin
Post-Delivery FeedbackJun 30, 2026
Website is easy to navigate and find what you are looking for. Prices are great, quality of items feels very well built. Delivery was fast, Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Love your selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackJun 29, 2026
Everything went very smooth. I found the item in the catalog, went to the website, searched on SKU# and went straight to the item online, placed my order in less than 10 minutes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Antler salt and pepper
Post-Delivery FeedbackJun 29, 2026
I ordered the Antler Salt and Pepper shakers and they arrived on time because I will be giving them as a gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Scoot
Post-Delivery FeedbackJun 29, 2026
Great service. Tracking was excellent and keeped me informed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Fit chair perfectly and love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kricket
Site Experience FeedbackJun 29, 2026
Love the bears here I can't wait to get them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
danny
Site Experience FeedbackJun 29, 2026
no problem with the ordering, just wish you had a choice of bedding in full size if so would be spending more thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Highly recommend.I have made numerous purchases and will continue ito do so in the future.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Ken
Post-Delivery FeedbackJun 28, 2026
Black Forest Decor is our go-to place for outfitting our log home. Their selection of rustic decor is outstanding. Everything we have purchased to date has been high quality, and prices are better than their competitors’.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
gh
Post-Delivery FeedbackJun 28, 2026
I was looking for a new quilt or bedspread for our cabin. I was delighted to find you had Donna Sharp Wilderness Retreat quilt! Very well made!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cookie
Post-Delivery FeedbackJun 28, 2026
I have been wanting to order this lamp for months. I finally decided that it was a gift to myself. I absolutely love it and it is more beautiful than the picture. Quality workmanship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ginger
Site Experience FeedbackJun 28, 2026
Planning to build a log cabin and am stocking up on sale items while they are available. I believe the shipping should be included especially the more you spend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
Found exactly what I was looking for. Will look great in renovated bath at cabin. Have had excellent experience with Black Forest over the years with decorating our summer cabin at the lake.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackJun 28, 2026
I am so happy with my purchases, the quality is impressive. My master bedroom looks wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sonny Delight
Site Experience FeedbackJun 28, 2026
Alright
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Galelt
Site Experience FeedbackJun 27, 2026
Always good quality. I love the choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
I never received my order
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Louie
Site Experience FeedbackJun 27, 2026
Ordering experience was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
U.P. cabin
Post-Delivery FeedbackJun 27, 2026
Purchases match my cabin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karen
Post-Delivery FeedbackJun 26, 2026
Love all my purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
I love your website. I have a cabin themed arbnb and your merchandise is so cute. When I thought of replacing the kitchen cabinet pulls and knobs your website was the first place I know I needed to look. I found exactly what I was looking for and can not wait to receive them. I know if I need cabin related decor to look no further. Thank you for having such nice items available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Everything I have but from Black Forest a car has been excellent quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pete
Site Experience FeedbackJun 25, 2026
i love the layout of the website, very easy to find what im looking for. descriptions have the information i need to make an informed decision. i do find everything to be pricey compared to others, i chalk it up to high quality which is important to me.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJun 25, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackJun 25, 2026
I purchased a braided rug for our camp and I’m happy with this purchase. The quality is very nice, the colors are vibrant and the size is perfect! I have purchased several items from Black Forest and have been happy with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Den mother
Post-Delivery FeedbackJun 25, 2026
I absolutely love my black bear decor. I get lots of compliments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Happy Camper
Site Experience FeedbackJun 25, 2026
The online option made ordering an item from their catalog fast and easy. It was even very simple to get the item sent to an alternate address since this item is a gioft for a family member who lives in a different state. We have bought many items from this company and they are always very high quality anmd even better in person than what you see in the catalog. Wioll continue to buy from them in the fuiture.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sasha
Site Experience FeedbackJun 25, 2026
some stuff is expensive and out of my range, but if I had more money to burn, I would buy!! such a variety of western decor, I love it!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sharon
Site Experience FeedbackJun 25, 2026
It was very easy to pick my items and check out was was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
100 Aker Wood
Post-Delivery FeedbackJun 25, 2026
Third party deliverer lost FedEx package, but it was located by FedEx. Love the Rustic Landscape Rugs.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
LReed
Post-Delivery FeedbackJun 24, 2026
I love the bear figurine that I purchased. So cute and realistic looking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pete
Site Experience FeedbackJun 24, 2026
I pretty much understand the site layout now, so it is convenient and stocked with better items. I look at it as pre-selected for me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jean
Post-Delivery FeedbackJun 24, 2026
I liked the switch plates, double and single but the colors don’t match. One is light and one is dark. You could do better by matching them.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 24, 2026
Always good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juls
Site Experience FeedbackJun 24, 2026
Love all the items I have ordered from Black forest. Very high quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackJun 24, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Piper
Post-Delivery FeedbackJun 24, 2026
I am very pleased with my purchase. It is beautiful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rookie
Site Experience FeedbackJun 24, 2026
Always good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
I love all the üteme Look very pretty 2 Year ago i Decorate my cabin from black Forest and Looks amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10