Bella Coastal Customer Reviews
Bella Coastal holds a 9.2/10 overall rating and 746 verified post-delivery reviews on Bizrate.
Bella Coastal Rating
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2024 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 82% | 84% |
 Neutral | 10% | 8% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 92% |
Neutral | 7% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Bella Coastal
Showing 1 - 50 of 2,292
SJ
Post-Delivery FeedbackSep 20, 2026
I do like Bella Coastal products, very Florida. My recent purchase was the Sunset Waves Metal Wall Art. I’m a bit disappointed because the colors are no where near as vibrant as shown on the website.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 19, 2026
The color of the product was much darker than what was shown online.
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Nicole
Post-Delivery FeedbackSep 18, 2026
The lamp and 2 blue crab toilet paper holders arrived in perfect shape. You hold the world record for the most secured packing for items that come in a box. The pillow arrived today and the plastic package was torn so the pillow was exposed to our rainy weather. Kind of disappointing in what was another great shopping experience with your great company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kim
Post-Delivery FeedbackSep 18, 2026
I absolutely love the dishes I ordered. They complement our tropical decor perfectly. They are well made, have lovely colors, and appear very durable. I highly recommend them-
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
The quilt is not the same shade of blue as in the catalog.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
Loved what I’ve ordered and received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Beach grandma
Post-Delivery FeedbackSep 17, 2026
I didn’t receive item imaged on website that I purchased. I emailed customer service, than left phone message. Received a call back 3 days later and they asked for pictures and sent them. Was told they were checking wearhouse and that was the last communication. Would like to return and receive full refund for sending wrong item
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Rns
Post-Delivery FeedbackSep 17, 2026
I'm remodeling my bathroom. The items I purchased topped off my beautiful new bathroom. Spa inspired.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Liz M, Oceanside CA
Post-Delivery FeedbackSep 17, 2026
Everything ordered was unique in style and of great quality. We own a beach ABB and always looking for decor that sets us apart from the other cottages. We are really excited to have found Bella Coastal! Definitely recommend to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Digit
Post-Delivery FeedbackSep 17, 2026
I was looking for a visual object to display that goes along with the subject of a lecture that I will be giving and found the perfect object in the anchor and rope that I purchased.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 16, 2026
Descriptions are vague.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
Disappointed Customer
Post-Delivery FeedbackSep 16, 2026
I ordered the lamps directly from your company because of the statement hassle free return. The description of the lamps didn’t include the diameter of the base. When I received it, it was determined to be too big for my bed side tables. After receiving an email to contact your company for a $30 return label, I contacted the department and was told the lamps were to large and it would cost $80 plus for each lamp to be returned. That is more than I paid for the lamps. I will not return them. I WILL Not ever order nor recommend your company to anyone. Poor customer service.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
Becky
Post-Delivery FeedbackSep 16, 2026
Everything I have purchased has exceeded my expectations. The quality is excellent and delivery was very fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Frankie
Post-Delivery FeedbackSep 16, 2026
Love getting the catalog and looking at all their items. Great quality I’ve been enjoying all of my items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mars
Post-Delivery FeedbackSep 16, 2026
I thought the quilt was unique, so I bought it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 15, 2026
I ordered the octopus which I was very pleased with and then I just ordered the wood swordfish which it’s OK, but I thought it was gonna be much better so I was a little disappointed
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
MLM
Site Experience FeedbackSep 15, 2026
Easy shopping experience online. Great quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
j
Site Experience FeedbackSep 15, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Easy to order online, great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 14, 2026
Everything‘s OK thank you very much for asking. I’m done.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 14, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Debbie
Site Experience FeedbackSep 14, 2026
Redoing bedroom
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nyla
Post-Delivery FeedbackSep 14, 2026
Website displays merchandise beautifully with excellent descriptions. Ordering online was easy and I had no issues. Information about the company was easy to locate and messaging in order status was frequent and timely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ania
Site Experience FeedbackSep 13, 2026
Excellent choices about stuff before from the website very good quality. I was looking for another bedspread, but it’s only available in the full size and I need a queen or king
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
xolomom
Site Experience FeedbackSep 12, 2026
all things for our beach house
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crabbie Patty paper holder
Post-Delivery FeedbackSep 12, 2026
My wife loved the crab toilet paper holder; I bought 2 because I knew she would love it. Our main home is of an island decor, and our beach house is just that. Can't wait to install at the beach house.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Happy Camper
Site Experience FeedbackSep 12, 2026
Very simle purchasing items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackSep 12, 2026
Had the exact same pillow that I was attempting to replace. Perfect! About the same price I paid 10 plus years ago from one of those upscale catalogs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Excellent product selections.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ET
Site Experience FeedbackSep 11, 2026
It was a good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 11, 2026
No complaints everything went well and love the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Colleen
Post-Delivery FeedbackSep 11, 2026
Both the paper towel holder and metal hooks are well made and absolutely adorable!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Kim
Post-Delivery FeedbackSep 11, 2026
I wasn’t sure if the plates I ordered had the finish I was hoping for. I loved the pattern, but wanted to make sure before I ordered 2 full place settings, so I just ordered the plate set to be sure. I love them and have ordered 2 full sets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 11, 2026
I should not need to install and APP to track my order.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 9, 2026
Nice product, came quickly, easy transaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Scoop
Site Experience FeedbackSep 9, 2026
Nice products but wouldn’t honor coupon code they told me to use so that stinks
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Unknown
Post-Delivery FeedbackSep 9, 2026
The item had a mark on the mirror that does not come off. The product is so cheaply made and was apart after shipping. Not packaged well and mirror fell out of the turtle it was supposed to be in. This product is not worth the money at all and I will never purchase anything else from here again.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 1
Trickster
Post-Delivery FeedbackSep 9, 2026
I was amazed at my first look at the products this company has to offer! I am particularly an "octopus fan" and couldn't believe how many things had an octopus theme! Beautiful stuff---I know I'll be making future purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cyndie
Post-Delivery FeedbackSep 8, 2026
What I ordered could have been broken or damaged but they were shipped with extreme care! Kudos to the shipping department! I’m eager to buy more from Bella Coastal! I loved that they are based in Jenks, Ok! ❣️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gigi
Post-Delivery FeedbackSep 8, 2026
I highly recommend especially if you love anything that deals with the beach to order from Bella Coastal . Their merchandise is top quality . I’m so pleased I’ve already put in another order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Anne
Post-Delivery FeedbackSep 8, 2026
The rug I ordered was exactly as represented on line. Bella Coastal has a great selection of unique products for coastal living.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 7, 2026
I love the products that Belle Coastal has. I love the beach themes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Live happy
Post-Delivery FeedbackSep 7, 2026
Love your products. But I did return a quilt. Was my first time returning anything because the color was not as bright as the picture showed. Also I should of read the return policy cuz I had to pay shipping and insurance to return this.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Maw
Post-Delivery FeedbackSep 6, 2026
I have not used my item yet, I have some painting to do before I use my comforter. I hope it will be what i am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 6, 2026
Best place to order coastal-themed decorative items. Beautiful selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
A day late
Post-Delivery FeedbackSep 5, 2026
I ordered an item for my vacation home. It was a day late arriving and I had to go back home to Ohio before it came in.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Good prices and very satisfied with the quality of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Tom
Site Experience FeedbackSep 5, 2026
Prices for shipping should not be on your 1st order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Owlie
Post-Delivery FeedbackSep 5, 2026
I really like the products but most are too expensive. With shipping costs, I'm afraid most products are beyond my budget.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Al
Site Experience FeedbackSep 5, 2026
All the orders I have received I am very happy with and received on time. I have told other friends about your business. I am very pleased to recommend your services.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10