Bella Coastal Customer Reviews
Bella Coastal holds a 9.2/10 overall rating and 763 verified post-delivery reviews on Bizrate.
Bella Coastal Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2024 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 75% |
 Neutral | 8% | 11% |
 Negative | 8% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 93% | 95% |
Neutral | 7% | 5% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Bella Coastal
Showing 1 - 50 of 2,180
Online Shopper
Post-Delivery FeedbackOct 27, 2026
Received a defective lamp that was taken care of by Erica
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 9
Bonnie
Site Experience FeedbackOct 27, 2026
love all my products purchased over many years from Bella Coastal. Just wish you gave a break on shipping costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mary
Site Experience FeedbackOct 27, 2026
very easy to order and process purchase products are made of good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
Pieces were beautiful. I have an ocean themed living room and each piece adds beauty to the room. I am still looking for a red lobster but I am certain I will find one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Frankie
Site Experience FeedbackOct 26, 2026
Very easy to make a purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mickey
Site Experience FeedbackOct 25, 2026
Advertised free shipping, but you need a code or they will charge you shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grace
Post-Delivery FeedbackOct 25, 2026
The rugs were beautiful and well made.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bernie
Post-Delivery FeedbackOct 24, 2026
it was easy to order my product it came on time no delays and was exactly as I expected it very satisfied customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rob
Site Experience FeedbackOct 24, 2026
easy to use site, liked the phone verification
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JenniWeaver
Site Experience FeedbackOct 23, 2026
Great ordering experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Post-Delivery FeedbackOct 23, 2026
The items I ordered for my bathroom were gorgeous, metal and wood wall art, I was extremely happy! A little pricey! But products were packed nicely, the delivery was on time, I have no complaints!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MumMum
Site Experience FeedbackOct 23, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
So happy with everything I purchased!! Quality is amazing and everything is one of a kind. Will definitely be purchasing more. I’ve recommended to all my lake friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dawn
Post-Delivery FeedbackOct 23, 2026
The fan pulls are cute , once you get them on the fan . Slightly difficult to do .
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Beach Girl
Post-Delivery FeedbackOct 22, 2026
This was the perfect addition to my “tropical vibe” living room.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happy
Site Experience FeedbackOct 22, 2026
All but one of the items I ordered were absolutely high quality and wonderful. One that was hand painted left a little to be desired but I'm sure that picture will be wonderful. All in all I'm very happy and find the choices to be plentiful and a good quality. I will be back
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jinFlorida
Post-Delivery FeedbackOct 22, 2026
felt the rug ordered/received was inferior to the price point paid
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 22, 2026
Love all of the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
George S
Post-Delivery FeedbackOct 22, 2026
Easy to deal with support staff as one item was backordered. Returned one item because it didn't match what we wanted it to. Return and refund was handled very quickly. Lots of great items to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ed
Post-Delivery FeedbackOct 22, 2026
Quality products. Unique and artistic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 21, 2026
The brilliant colors of. the sea turtle were just like in the catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DebT
Post-Delivery FeedbackOct 21, 2026
The Octopus coat rack is stunning. Heavy weight and very detailed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
G'Breezy
Site Experience FeedbackOct 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul
Post-Delivery FeedbackOct 21, 2026
Bella Coastals selection is the best on the markey if youre looking for coastal decor. High quality products at fair prices. Give them a try as you wont be disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
DeeDee
Post-Delivery FeedbackOct 20, 2026
The wall art I ordered was part metal and the herron, and the coastal birds were gorgeous, my bathroom is in the process of being remodeled and it's going to be beautiful. I very pleased with what I ordered, shipping and packaging was awesome!! I would definitely order again!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Linda
Post-Delivery FeedbackOct 20, 2026
the towels i paid $30 for are so incredibly thin! and the package has a string musty smell. i hope it washes out. thus will be my last purchase!
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
SSHart
Post-Delivery FeedbackOct 19, 2026
Love the mirror. Speedy process and delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Molson
Post-Delivery FeedbackOct 19, 2026
First..I placed my order, but forgot to add the free shipping. Emailed them and it was handled immediately. Always get orders quickly and the quality of items are always top notch. Most importantly, the way they pack each item is impeccable. They treat it like it's their grandmothers china, no matter what the price is. They care. Finding a company that really cares is hard to find these days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Marie
Site Experience FeedbackOct 19, 2026
It was very user friendly to order
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackOct 19, 2026
We have had 2 quilt bedsets from Bella Coastal and both are of very good quality and apprearance. We are very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lori
Site Experience FeedbackOct 19, 2026
Saw an Ad in my email for this company and loved the product they were advertising!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 19, 2026
The colors in the rug were not really as shown online Disappointed with tha actual colors
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 6
Will
Site Experience FeedbackOct 19, 2026
I love the products I've purchased from Bella Coastal and will be buying more.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharronski
Site Experience FeedbackOct 18, 2026
Very easy to maneuver thru website. Quick and easy. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bernie
Site Experience FeedbackOct 18, 2026
looking for calif King bed sizes is difficult everything comes up short and not many choices price is right
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Iv
Site Experience FeedbackOct 18, 2026
No kids in neighbor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms Sandi
Post-Delivery FeedbackOct 17, 2026
Easy to order, was in stock, mailed and received on time and was packaged so that nothing was damaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cat
Site Experience FeedbackOct 17, 2026
I love all the products That I have purchased And I will continue to use bellicose
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Domino
Post-Delivery FeedbackOct 16, 2026
It went well
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mike
Post-Delivery FeedbackOct 16, 2026
It was purchased as a Christmas gift. It came quickly and there were no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jay
Site Experience FeedbackOct 16, 2026
i could not seem to get either of my credit cards to work, which i prefer because they give me points So, I used PayPal. otherwise, all went well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LampLady
Post-Delivery FeedbackOct 16, 2026
I really like the lamp. It looks very nice but was not as well made as I had expected given the price. Hopefully it will hold up.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Alsome
Site Experience FeedbackOct 15, 2026
Ease of product listed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sticks
Site Experience FeedbackOct 15, 2026
Awesome! Great sale price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Birdie
Site Experience FeedbackOct 15, 2026
Interaction very easy everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
coastalcat
Post-Delivery FeedbackOct 14, 2026
Great care was taken in packaging the product and my ratings would have been significantly higher, but the item arrived broken.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
SProf
Site Experience FeedbackOct 14, 2026
Great experience. Found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosebox
Post-Delivery FeedbackOct 14, 2026
I have a coastal decorated home, and I have purchased most of the decor items from Bella Coastal. I have found the products to be of excellent quality .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A