Bella Coastal Customer Reviews
Bella Coastal holds a 9.2/10 overall rating and 769 verified post-delivery reviews on Bizrate.
Bella Coastal Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2024 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 75% |
 Neutral | 8% | 12% |
 Negative | 8% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 93% | 95% |
Neutral | 6% | 5% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Bella Coastal
Showing 1 - 50 of 2,186
Lynzee
Site Experience FeedbackOct 30, 2026
Bella Coastal is my go-to source for decorating my seaside home. I have ordered everything from linens to artwork and have always been happy with the quality and variety of their merchandise. I have passed their name on to my neighbors who are now equally delighted with Bella Coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WILL
Site Experience FeedbackOct 30, 2026
Love the products I've purchased from Bella Coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 29, 2026
the sheets were just as advertized and at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Lori
Post-Delivery FeedbackOct 29, 2026
Love the turtle switch wall plates and they are exactly as pictured on the website. Really pops out with character and color
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Foxx
Site Experience FeedbackOct 29, 2026
I absolutely love this website. You need more sales!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 28, 2026
I had ordered a table lamp and the invoice matched the number for the item, but that is not what I received. I got a floor lamp instead of a table lamp. I called and left a message that the wrong lamp was in the box, but no one from your store has not called me back to make the exchange for the correct lamp. Also waiting for a label to send this back. Look forward to someone to call me @813-205-9845.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Home decorated !
Site Experience FeedbackOct 28, 2026
Great gift and I hope it as great as looks!.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelley
Site Experience FeedbackOct 28, 2026
Hi: I have been wanting the starfish pillow since I first saw them. I couldn't decide which I wanted so this is my Christmas present to me....I am so happy fixing up my home. I have to go a little at a time but that's okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Post-Delivery FeedbackOct 28, 2026
ok my order came on time it was a dolphin the tail was broken getting a replacement thanks u made it so easy good coustomer service bella coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Debbie
Post-Delivery FeedbackOct 28, 2026
They fit perfect with the interior of our recent beach house. Always looking to get additional pieces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 28, 2026
So much fun as we start furnishing our retreat!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 27, 2026
Received a defective lamp that was taken care of by Erica
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 9
Bonnie
Site Experience FeedbackOct 27, 2026
love all my products purchased over many years from Bella Coastal. Just wish you gave a break on shipping costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mary
Site Experience FeedbackOct 27, 2026
very easy to order and process purchase products are made of good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
Pieces were beautiful. I have an ocean themed living room and each piece adds beauty to the room. I am still looking for a red lobster but I am certain I will find one.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Frankie
Site Experience FeedbackOct 26, 2026
Very easy to make a purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mickey
Site Experience FeedbackOct 25, 2026
Advertised free shipping, but you need a code or they will charge you shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grace
Post-Delivery FeedbackOct 25, 2026
The rugs were beautiful and well made.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bernie
Post-Delivery FeedbackOct 24, 2026
it was easy to order my product it came on time no delays and was exactly as I expected it very satisfied customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rob
Site Experience FeedbackOct 24, 2026
easy to use site, liked the phone verification
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JenniWeaver
Site Experience FeedbackOct 23, 2026
Great ordering experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeDee
Post-Delivery FeedbackOct 23, 2026
The items I ordered for my bathroom were gorgeous, metal and wood wall art, I was extremely happy! A little pricey! But products were packed nicely, the delivery was on time, I have no complaints!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MumMum
Site Experience FeedbackOct 23, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 23, 2026
So happy with everything I purchased!! Quality is amazing and everything is one of a kind. Will definitely be purchasing more. I’ve recommended to all my lake friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dawn
Post-Delivery FeedbackOct 23, 2026
The fan pulls are cute , once you get them on the fan . Slightly difficult to do .
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Beach Girl
Post-Delivery FeedbackOct 22, 2026
This was the perfect addition to my “tropical vibe” living room.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happy
Site Experience FeedbackOct 22, 2026
All but one of the items I ordered were absolutely high quality and wonderful. One that was hand painted left a little to be desired but I'm sure that picture will be wonderful. All in all I'm very happy and find the choices to be plentiful and a good quality. I will be back
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
jinFlorida
Post-Delivery FeedbackOct 22, 2026
felt the rug ordered/received was inferior to the price point paid
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 22, 2026
Love all of the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
George S
Post-Delivery FeedbackOct 22, 2026
Easy to deal with support staff as one item was backordered. Returned one item because it didn't match what we wanted it to. Return and refund was handled very quickly. Lots of great items to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ed
Post-Delivery FeedbackOct 22, 2026
Quality products. Unique and artistic.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 21, 2026
The brilliant colors of. the sea turtle were just like in the catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
DebT
Post-Delivery FeedbackOct 21, 2026
The Octopus coat rack is stunning. Heavy weight and very detailed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
G'Breezy
Site Experience FeedbackOct 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul
Post-Delivery FeedbackOct 21, 2026
Bella Coastals selection is the best on the markey if youre looking for coastal decor. High quality products at fair prices. Give them a try as you wont be disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
DeeDee
Post-Delivery FeedbackOct 20, 2026
The wall art I ordered was part metal and the herron, and the coastal birds were gorgeous, my bathroom is in the process of being remodeled and it's going to be beautiful. I very pleased with what I ordered, shipping and packaging was awesome!! I would definitely order again!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Linda
Post-Delivery FeedbackOct 20, 2026
the towels i paid $30 for are so incredibly thin! and the package has a string musty smell. i hope it washes out. thus will be my last purchase!
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
SSHart
Post-Delivery FeedbackOct 19, 2026
Love the mirror. Speedy process and delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Molson
Post-Delivery FeedbackOct 19, 2026
First..I placed my order, but forgot to add the free shipping. Emailed them and it was handled immediately. Always get orders quickly and the quality of items are always top notch. Most importantly, the way they pack each item is impeccable. They treat it like it's their grandmothers china, no matter what the price is. They care. Finding a company that really cares is hard to find these days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Marie
Site Experience FeedbackOct 19, 2026
It was very user friendly to order
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackOct 19, 2026
We have had 2 quilt bedsets from Bella Coastal and both are of very good quality and apprearance. We are very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lori
Site Experience FeedbackOct 19, 2026
Saw an Ad in my email for this company and loved the product they were advertising!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 19, 2026
The colors in the rug were not really as shown online Disappointed with tha actual colors
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 6
Will
Site Experience FeedbackOct 19, 2026
I love the products I've purchased from Bella Coastal and will be buying more.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharronski
Site Experience FeedbackOct 18, 2026
Very easy to maneuver thru website. Quick and easy. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bernie
Site Experience FeedbackOct 18, 2026
looking for calif King bed sizes is difficult everything comes up short and not many choices price is right
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Iv
Site Experience FeedbackOct 18, 2026
No kids in neighbor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms Sandi
Post-Delivery FeedbackOct 17, 2026
Easy to order, was in stock, mailed and received on time and was packaged so that nothing was damaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A