Bella Coastal Customer Reviews
Bella Coastal holds a 9.1/10 overall rating and 760 verified post-delivery reviews on Bizrate.
Bella Coastal Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2024 Winner Circle of Excellence
3 years
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 82% |
 Neutral | 8% | 11% |
 Negative | 9% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 90% |
Neutral | 8% | 10% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Bella Coastal
Showing 1 - 50 of 2,127
Sneaky
Site Experience FeedbackNov 14, 2026
Took a while, but I finally found the products I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mj
Site Experience FeedbackNov 13, 2026
Hard to look at items on phone. Price too high on some things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jude
Site Experience FeedbackNov 13, 2026
Great selection although a little pricey and shipping compared to the cost of the gift was way too much.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Joycey
Site Experience FeedbackNov 13, 2026
Easily navigated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unhappy
Post-Delivery FeedbackNov 13, 2026
they sent me the wrong size rug too late to return its acseasonal rug.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Sissy
Post-Delivery FeedbackNov 12, 2026
I ordered a bedspread and it is beautiful. Very well made. Price was great. They have beautiful sea statues, bedspreads. I love it so much I had them send me a catalog. Very impressive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
carmensandiego
Post-Delivery FeedbackNov 12, 2026
the bed quilts are beautiful. they are reversible and both sides are finished well. they are light weight and silky so probably won't be warm enough for winter without a blanket. the colors are as expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
VI
Site Experience FeedbackNov 12, 2026
Horrid experience last month ordering a table. Expected resolution, but none was offered. Smartest are nice
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hol
Post-Delivery FeedbackNov 11, 2026
Everything I've ever gotten from Bella Coastal has been beautiful and excellent quality....I highly recommend them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
Always need coastal decor , good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spaceman
Post-Delivery FeedbackNov 11, 2026
I ordered two blue crab toilet paper holders and one of them arrived broken.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 11, 2026
No issues at all
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackNov 11, 2026
Ordering was easy. Product line very interesting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Post-Delivery FeedbackNov 11, 2026
It is a beautiful product. I live in a coastal environment in Virginia Beach, Virginia. It will match so well in my third floor half bath.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Possibilus
Site Experience FeedbackNov 10, 2026
Worked fine...no issues...
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Angela 2323
Site Experience FeedbackNov 9, 2026
Flawless
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 9, 2026
Very easy to understand
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 8, 2026
The octopus toilet paper holder's mount on the back was very crooked, so my husband had to drill the screws in crooked in order for the holder to be level.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sea
Post-Delivery FeedbackNov 8, 2026
Bella Coastal has products that reflect in their ordering catalog 99% of the time. Who's Pastor was right on point and exactly what I wanted. I will return to order more
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
carmensandiego
Site Experience FeedbackNov 7, 2026
My first order was quilted coverlets and they are beautiful. I didn't realize they were reversible but that is great. They are light weight so not for winter without a blanket under.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 7, 2026
I love the look of the rug but the color is not what was shown online. I wanted a true navy and it is almost royal blue. Very disappointed.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NeeNee
Post-Delivery FeedbackNov 7, 2026
My boat shaped shelf is just perfect for my Nautical decor ! Love the color and the quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Carolegram
Site Experience FeedbackNov 7, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noni
Site Experience FeedbackNov 6, 2026
Enjoy selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelley
Post-Delivery FeedbackNov 5, 2026
I ordered 3 starfish pillows. two of them were sent right away but one was not in stock and I waited almost one week for that one to arrive. It was still fine as Bella sent me the two and they got to my home in time for company. I am happy with everything I have purchased from Bella Coastal and will continue to be a customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Foxxe
Site Experience FeedbackNov 5, 2026
It's been in my cart My first order was lovely
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mar
Site Experience FeedbackNov 5, 2026
Simple to purchase and beautiful items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Priss
Post-Delivery FeedbackNov 4, 2026
My order came damaged
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jazzy
Site Experience FeedbackNov 4, 2026
Bella's Coastal has everything I've wanted. When researching on TikTok for Coastal decor, this website came up first. I will purchase soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Site Experience FeedbackNov 4, 2026
Overall good experience and I'm happy with the product (assuming the quality is good upon arrival). I've looked for a long time for the right look in my dining room. The checkout process was good, but it took some hunting and concentration to change my credit card number and address in the system.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 4, 2026
Love your website! The products are of high-quality and unique to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 3, 2026
Packing was excellent so there was no damage during delivery. I love the toilet paper holders but was disappointed in the ceramic wall hooks, as they won't hold a bath towel.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 2, 2026
All goid
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Colleen
Site Experience FeedbackNov 2, 2026
I have been glued to this site to decorate our newly purchased home
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fre
Post-Delivery FeedbackNov 1, 2026
the item i ordered arrived but the strap to hold the cloth to the chair correctly was not with the chair cover attempted to call but no calls are accepted on weekends! i do like the chair covers but would be nice to have the complete item !!
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Jackie
Site Experience FeedbackOct 31, 2026
my only concern is that this is a gift and nowhere did I see an option to specify or add who or where it came from
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Online Shopper
Post-Delivery FeedbackOct 31, 2026
I love the beautiful mirror that perfectly goes with my Florida home. Excellent quality, gorgeous looks!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lynzee
Site Experience FeedbackOct 30, 2026
Bella Coastal is my go-to source for decorating my seaside home. I have ordered everything from linens to artwork and have always been happy with the quality and variety of their merchandise. I have passed their name on to my neighbors who are now equally delighted with Bella Coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WILL
Site Experience FeedbackOct 30, 2026
Love the products I've purchased from Bella Coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 29, 2026
the sheets were just as advertized and at a good price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Lori
Post-Delivery FeedbackOct 29, 2026
Love the turtle switch wall plates and they are exactly as pictured on the website. Really pops out with character and color
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Foxx
Site Experience FeedbackOct 29, 2026
I absolutely love this website. You need more sales!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 28, 2026
I had ordered a table lamp and the invoice matched the number for the item, but that is not what I received. I got a floor lamp instead of a table lamp. I called and left a message that the wrong lamp was in the box, but no one from your store has not called me back to make the exchange for the correct lamp. Also waiting for a label to send this back. Look forward to someone to call me @813-205-9845.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Home decorated !
Site Experience FeedbackOct 28, 2026
Great gift and I hope it as great as looks!.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelley
Site Experience FeedbackOct 28, 2026
Hi: I have been wanting the starfish pillow since I first saw them. I couldn't decide which I wanted so this is my Christmas present to me....I am so happy fixing up my home. I have to go a little at a time but that's okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Post-Delivery FeedbackOct 28, 2026
ok my order came on time it was a dolphin the tail was broken getting a replacement thanks u made it so easy good coustomer service bella coastal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Debbie
Post-Delivery FeedbackOct 28, 2026
They fit perfect with the interior of our recent beach house. Always looking to get additional pieces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 28, 2026
So much fun as we start furnishing our retreat!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 27, 2026
Received a defective lamp that was taken care of by Erica
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 9
Bonnie
Site Experience FeedbackOct 27, 2026
love all my products purchased over many years from Bella Coastal. Just wish you gave a break on shipping costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10