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Bella Coastal Reviews - 640 Post-Delivery Reviews - 9.2/10

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Certified
Most Current Certification:
Jun 22, 2026
Embrace the beach cottage lifestyle with Bella Coastal's fine bedding essentials including beach bed sets, nautical bed sets, inspired coastal bedding, and exotic tropical bedding in the casual, beachy colors of pristine white, sea glass green, sunny coral, and weathered blue. Shop Bella Coastal for all the best in coastal decorating ideas including accent pillows, throws, bath accessories, wall decor, lighting, furniture, end tables, and rugs.

Bella Coastal Rating

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3 years

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Post-Delivery Feedback - 640 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%81%
Neutral rating icon

Neutral

9%11%
Negative rating icon

Negative

7%9%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.2 out of 10

Site Experience Feedback - 1,928 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%80%
Neutral rating icon

Neutral

11%17%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Bella Coastal

Showing 1 - 50 of 2,568

  • Online Shopper

    Post-Delivery Feedback

    Jun 21, 2026

    The clock is missing the “second” hand so does not work.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Tracey

    Post-Delivery Feedback

    Jun 21, 2026

    Was very pleased with the Sandpiper Sculpture mounted on driftwood. Have placed orders in the past and enjoy the high quality of products. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 20, 2026

    The quality of the pillows is poor. I could have got that same quality from temu. I loved the turtle paper towel holder but the pillows are cheap quality

    • Overall Rating: 8
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 20, 2026

    I didn’t think I would get my order in time and the company phoned me and they got the order moving faster. Great customer service!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 20, 2026

    Loved it fits perfect on chair

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • RJP

    Site Experience Feedback

    Jun 20, 2026

    Need more clarity as to actual colors of products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • shar0708

    Site Experience Feedback

    Jun 19, 2026

    No problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jo

    Site Experience Feedback

    Jun 19, 2026

    I had a very hard time navigating the web page. After I made a selection, it would go back to being of page. Very frustrating. Jump back and forth from Coastal to Country. Web site needs work. Almost left site.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Laura

    Post-Delivery Feedback

    Jun 19, 2026

    The things arrived broken, and customer service has not contacted me

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    Asked customer support a question and was not given the correct answer.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 6
    Full ratings for this review »
  • Debbie

    Post-Delivery Feedback

    Jun 19, 2026

    Bella Coastal truly exceeded my expectations. The quality of the item was excellent. I was prepared to wait a few weeks for the delivery of my new flamingo comforter set, but it actually arrived in 2-3 days. That is the kind of service that keeps me ready to order again when I see something that I like.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • turtle

    Post-Delivery Feedback

    Jun 19, 2026

    Excessively overpriced poor quality. I had to pay $26.50 to return. Better to lose that than the entire amount. Will think twice before I hit pay now. They may have received the return shipping cost, but they lost a customer.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Suzy-Q

    Site Experience Feedback

    Jun 19, 2026

    I love the beautiful pictures of the products. I like the free shipping.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • DJ

    Post-Delivery Feedback

    Jun 18, 2026

    Love the large selection of costal decor that is available but think you are overpriced for the quality.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • Nancy

    Post-Delivery Feedback

    Jun 17, 2026

    I ordered 3 Pictures. They are of verypoor quality of material, very poor wicker work,very poor quality material used for framing.They look cheap. They weren't cheap. They were poorly made. I must ship back at my expense & have already paid to have them shipped to me. I am out all shipping expenses on their poor quality items.I"ve learned my lesson.Bella Coastal will not be receiving ANY further orders from me. I have been a customer for several years.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • LindaS

    Post-Delivery Feedback

    Jun 17, 2026

    Love the Bella Coastal catalog. So easy to order online. Ordered a metal wall art piece as a gift for a friend. It was perfect and she loved it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Christy

    Post-Delivery Feedback

    Jun 17, 2026

    So far so good. Great price point and the material is softer than expected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chuck

    Site Experience Feedback

    Jun 17, 2026

    Very pleased with the variety of items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • al

    Site Experience Feedback

    Jun 17, 2026

    Bella Coastal site is a great to find quality merchandise. Many great items to pick from.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb

    Post-Delivery Feedback

    Jun 16, 2026

    My Thomas Kinkade Italian Cafe Rug is beautiful. It's well made. It's like looking at Thomas Kinkade painting. I can't believe how soon I received it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Sisty

    Post-Delivery Feedback

    Jun 15, 2026

    This is a beautiful outdoor mat. The colors are rich, and look exactly as pictured. The material is excellent. It was easy to order and track. I would definitely order from them again and recommend them for purchases.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 15, 2026

    Nothing to say bad, I absolutely love the products and I have told a lot of people. The quality is outstanding

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jed

    Site Experience Feedback

    Jun 12, 2026

    I had hoped to find more bold colors on the placemats. The selection was very good.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    Jun 12, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Charlotte

    Post-Delivery Feedback

    Jun 12, 2026

    I ordered a crab toilet paper holder, My husband saw this item in your recent catalog that was sent to me, I plan on giving this to him on Father's Day. He is goint to love it. My only hope is that it's easy to install.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Georgia Peach

    Post-Delivery Feedback

    Jun 11, 2026

    Quality of towels was excellent and so soft. However, I would have preferred shipment in a box to a rolled plastic bag that crinkles the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sherry

    Site Experience Feedback

    Jun 11, 2026

    I like a lot of the products but some a too pricey for me

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Love that Shop Pay is available:) perfect piece for above our bed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jules

    Post-Delivery Feedback

    Jun 10, 2026

    This lamp is so unique and exceeded my expectations. Will definitely recommend to everyone looking for that Perfect accent piece.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 10, 2026

    I am some what happy with part of my purchase except that I was NOT told that one of the item was out of stock when I ordered, so you sent partial order.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Crystal Shores

    Post-Delivery Feedback

    Jun 10, 2026

    When I first looked at these items online, I had to have them and I’m sad that there’s no light switch that cover that was discontinued. However, I ordered a different one so it’s going to do just fine and when the product got here, I did not realize how good the quality is how wonderful the pricing was. It popped my room so well I love it so much and yes, I’ve already referred it to a few of my friends!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Queen

    Site Experience Feedback

    Jun 10, 2026

    Love the merchandise but wish that you had free shipping on purchases over a certain amount -- at my age paying for shipping is an aggrivation.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • shorty

    Site Experience Feedback

    Jun 10, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hugh

    Post-Delivery Feedback

    Jun 9, 2026

    The shipping box that made it to our home from the west coast was in very bad shape. The styrofoam inside the box ws broken up to the point where we thought the sculpture was damaged. The box had several places where the sculpture had smashed into the sides. The packing of the sculpture needs to improved significantly for long shipments from California to the East Coast. We were fortunate enough that when the sculpture was unpacked it was undamaged. This was an $1100 sculpture. I would have expected better care in packing. Next time you may not be so fortunate and have to reimburse your customer...

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 9, 2026

    I would recommend Bella Coastal and have purchased many items over the years.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Dissatisfied

    Post-Delivery Feedback

    Jun 8, 2026

    I initially purchased what appeared to be a 3 piece bath set from Bella coastal thru Amazon It advertisedtissue box cover,bathroom tools. I received only a tissue cover at a price $10 over the price advertised for a tissue cover alone. By the time I was informed that my initial order did not include the matching cup and toothbrush holder , only the cup was available,the toothbrush holder was out of stock. I ordered the cup directly through Bella coastal and have not yet received it , though it is paid for. So overall, while the quality of the product is fine , the service has been deplorable

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Outdoor Seagull art wall

    Post-Delivery Feedback

    Jun 8, 2026

    I am very pleased with this outdoor wall decoration. It is well-made, attractive, and adds a beautiful touch to my outdoor space. The colors and design are lovely, and it was easy to hang. It has enhanced the appearance of my patio and receives many compliments. I highly recommend it!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Lin

    Post-Delivery Feedback

    Jun 8, 2026

    The hangers on the back …. Some are upside down… I believe I can fix… but very disappointed.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Grandma Deb

    Post-Delivery Feedback

    Jun 8, 2026

    I absolutely love my sea turtles paper towel holder! So does my daughter, so this recent paper towel holder was a gift for her. She was thrilled. Bella Coastal has the best customer service of any company I’ve done business with in many years.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 7, 2026

    Delivered to wrong address and quality on one of items was submitted standard

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 2
    Full ratings for this review »
  • Sally

    Post-Delivery Feedback

    Jun 7, 2026

    Customer service was awesome. I ordered the product and it arrived damaged. I contacted customer service and offered to return what was shipped and they said not to and they shipped out a replacement without delay

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 7, 2026

    This product came the same as if I purchased in person at the store. Very satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Romeo and Hero’s mom

    Post-Delivery Feedback

    Jun 7, 2026

    Everything I have received from Bella Coastal has been beautiful, unique and packaged very well. The prices are fair and the merchandise is not what you see everywhere else. I placed 3 orders in 3 days and I am happy with all my choices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Gloria N Apollo Beach Fl

    Post-Delivery Feedback

    Jun 7, 2026

    The very best in all aspects of your business. I highly recommend!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nicole

    Post-Delivery Feedback

    Jun 6, 2026

    I contacted your company as I received an email that looked like the bed set was being mailed. I had already received the bed set and was concerned that if they mailed it a second time, it would end up costing the company return postage for a very large box. I was very pleased with the responsiveness of the customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Valerie

    Post-Delivery Feedback

    Jun 6, 2026

    Totally had a good 1st time experience! I was looking for 3 items for our new home, and found just what was needed to decorate coastal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 6, 2026

    I was so excited to find this pillow online. It's exactly what I was looking for. It was finally delivered after over 2 weeks - I was shocked to see how poorly it was packed and the box it was in was basically destroyed. I took pictures in case the pillow was damaged. I opened it and it's wrapped in plastic. Took it out of the plastic and it smells awful!!!!! I tried airing it outside but it doesn't seem to be helping. I can't believe I paid $60 for this pillow - $76 total with shipping. Terrible.

    • Overall Rating: 4
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Chrissy

    Post-Delivery Feedback

    Jun 5, 2026

    Loved my purchase, it was exactly what I was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Joe

    Post-Delivery Feedback

    Jun 5, 2026

    I was excited when it was delivered because I had ordered one just like it several years ago and gave it away to someone who liked it. I could not find another shower curtain that I liked, so I ordered this curtain again. The curtain was damaged. There was a separation in the curtain; the material was NOT completely separated; however, the colors separated and there was white material in between the colors.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 4
    • Customer Support: N/A
    Full ratings for this review »