Beauty Care Choices Customer Reviews
Beauty Care Choices holds a 9.6/10 overall rating and 326 verified post-delivery reviews on Bizrate.
Beauty Care Choices Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
12 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 90% |
 Neutral | 4% | 6% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Beauty Care Choices
Showing 1 - 50 of 2,139
Great Value
Site Experience FeedbackAug 14, 2026
Love the discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 14, 2026
Too expensive. I only order cuz the item I want is on sale.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Renita
Site Experience FeedbackAug 14, 2026
Easy to navigate and since i have purchased before it knows my history of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Arizona
Site Experience FeedbackAug 14, 2026
Upset I didn’t get 15% discount on my order for giving email address.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curly girl
Site Experience FeedbackAug 14, 2026
The website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bev
Site Experience FeedbackAug 14, 2026
The product was easy to find and purchase. Thank you.😀😀
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackAug 14, 2026
Love the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJLawson
Post-Delivery FeedbackAug 14, 2026
I ordered my products and they arrived safely packaged and on time. Can't ask for more than that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Valerie
Site Experience FeedbackAug 14, 2026
It was really good and they have good prices
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Jimmy1time
Site Experience FeedbackAug 13, 2026
Easy to maneuver around the site and found what I wanted right away. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mimi
Site Experience FeedbackAug 13, 2026
Was very pleased with my last purchase so returned to purchase again
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kat
Site Experience FeedbackAug 13, 2026
Very confusing
- Overall Rating: 7
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
BabyK
Site Experience FeedbackAug 13, 2026
Very easy to maneuver around and find what I am looking for. You have a wide range of products I really trust as well as use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 13, 2026
Able to find the product I needed easily and in stock. Will delay my responses to shipping and delivery for the actual delivery of the products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Susan
Site Experience FeedbackAug 13, 2026
I was offered a 15% discount on this order but the code never came across my email. Disappointing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MsChae
Site Experience FeedbackAug 13, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barb
Site Experience FeedbackAug 13, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackAug 12, 2026
User friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
It was easy to use, found what I needed quickly, bought it & will get it in 3-4 day as I upgraded the shipping.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
I gave my email and did not receive a 15% verification code from you.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Evie
Site Experience FeedbackAug 11, 2026
My hairdresser used this product on my hair after I got a perm, It made my hair feel so natural.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maiya
Site Experience FeedbackAug 11, 2026
easy to use website and safe secure purchasing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Robin
Post-Delivery FeedbackAug 11, 2026
Excellent service! I highly recommend ordering through Beauty Care Choices
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dogwoods
Site Experience FeedbackAug 10, 2026
Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mroffshore
Site Experience FeedbackAug 10, 2026
Generally it was very smooth!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Linda
Post-Delivery FeedbackAug 10, 2026
The product had a discount to boot!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ruthie1
Site Experience FeedbackAug 10, 2026
I have no complaints. Experience was very good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
Ordering was easy. website easy to navigate, order and pay. let's see if your products are as satisfying. this is my first order with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marvalous
Site Experience FeedbackAug 10, 2026
The website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
Fast shipping. Love my products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
Te Te
Site Experience FeedbackAug 10, 2026
When I made a mistake with an order, I called right back and they changed it to the one I wanted to order and we’re very kind about it. Kim has been lovely to work with and she is now dear to me. I’ve never had somebody be so nice. Or effective.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackAug 10, 2026
Always an easy and pleasant shopping experience. Love the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
If you are feeling that you need an extra condition to make your hair shine -this small vial of conditioner will take you from drab to fab. GOLDWELL DUALSENSES COLOR
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tina S
Site Experience FeedbackAug 9, 2026
Good selection of products and easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
The website is easy to use. I would prefer to buy your products at a local brick and mortar store, which I used to do before the Beauty Center closed in my neighborhood. I hate Amazon, so am happy that I can order directly from your company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
I would highly recommend Beauty Care Choices! The prices are great and the customer service is even better. I contacted CS by email to provide my discount code and again my phone when the charge had trouble because of my credit card. Both times they bery promptly resolved the issues.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
Hummingbird
Site Experience FeedbackAug 9, 2026
I love the Beauty Care Choices website. Ordering through them is quick and efficient. Delivery is very fast. You can’t beat the customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
liz
Site Experience FeedbackAug 9, 2026
very easy site to navigate, highly satisfied
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
jane
Site Experience FeedbackAug 8, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
Everything was as it should be
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jan in Indy
Site Experience FeedbackAug 8, 2026
I liked having a wide array of choices for free gift instead of something I didn’t want cluttering up my house being automatically included
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 8, 2026
The percentage off was very helpful in affording me to purchase this product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackAug 7, 2026
Al good but accessing a discount difficult so I’m spending more than I should
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 7, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackAug 7, 2026
Good price!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KC
Site Experience FeedbackAug 7, 2026
Not only did I find what I was looking for, I also received a call from a Beauty Care Choices representative giving me an update on my recent order. I have ordered from them for several years now and will continue to do so!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 7, 2026
Tried to order this product in a larger size. Would not let me
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Kay
Post-Delivery FeedbackAug 7, 2026
Love the website and the variety of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A