bealls Reviews - 1,830 Review - 9.3/10
bealls Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 87% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for bealls
Showing 221 - 240 of 1,830
Chris
Post-Delivery Feedback
Oct 06, 2024
I ordered a gift card with the intent on including it in a birthday card. When the item had not arrived in time to send, I contacted customer service. Was told that I can't track a gift card. Also that due to the weekend, the card was not sent out as expected. I ordered on a Thursday- card was sent out on Monday. Sept 26-Sept 30 It only takes a minute to secure a card and mail. Was not like an item to find in a warehouse.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 2
- Customer Support: 8
- Full ratings for this review »
Dean
Site Experience Feedback
Sep 29, 2024
It was terrible! This is the worst web site to try and sign into I have ever seen ! I had to check out as a visitor. Are you serious! A visitor!
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dean
Post-Delivery Feedback
Oct 05, 2024
Oh my goodness i absolutely love it it fit me like a glove
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 12, 2024
The website didn’t clearly review info prior to submit for the shipping/billing address. No option for gift designation
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
T.M
Site Experience Feedback
Oct 03, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sascouch
Site Experience Feedback
Oct 03, 2024
Easy pezzy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Esther4
Post-Delivery Feedback
Oct 03, 2024
Enjoying my purse.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DD
Site Experience Feedback
Sep 19, 2024
BEALLS WEB-------WAS EASY TO INPUT, I INPUT WHAT I WANTED AND COME RIGHT UP, WITH NO PROBLEMS.......JUST WHAT I WAS LOOKING FOR/ DD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DD
Post-Delivery Feedback
Oct 01, 2024
I PURCHASE ALL 5 IN STOCK AND ALREADY TELLING A GOOD FRIEND ABOUT SHOWER GEL.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tray
Site Experience Feedback
Oct 01, 2024
Very easy to use. Your site is not complicated. It was a pleasant experience. Easy to search for what I wanted and checking out and paying was a breeze.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 20, 2024
EXCELLENT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pickles
Post-Delivery Feedback
Sep 30, 2024
Ordered 4 sets of wind chimes as gifts. They arrived as expected. Delivery communications were perfect!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
located a match needed. was simple to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geo4play
Site Experience Feedback
Sep 22, 2024
Quick and esay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geo4play
Post-Delivery Feedback
Sep 30, 2024
Fast and good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
Your website is as pleasant as going to the Dentist! You have practically the same as well as the exact same products on just about every single page you scroll through. Your inventory has never been great , but now it’s the worst I have ever seen! You seem to have gone DOWNHILL!
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
- Full ratings for this review »
Terry
Site Experience Feedback
Sep 29, 2024
It was hard to find what I wanted in my size.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Girlfriend
Site Experience Feedback
Sep 29, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Sep 29, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Sep 28, 2024
Love the Brick and Mortar Bealls decided to try online shopping so far the experience is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jw
Post-Delivery Feedback
Sep 27, 2024
Everything was good until an order was delivered to wrong address then called customer service. Just to claim a lost package you have to mail in the request, receipt and any other information. It would take a long time to get your money refunded
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Excellent products and prices, Terrible delivery experience
Site Experience Feedback
Sep 13, 2024
When I searched for something specific I couldn't find it, so I ended up browsing for holidays. I usually shop in person. The rewards sign in wasn't working.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Excellent products and prices, Terrible delivery experience
Post-Delivery Feedback
Sep 27, 2024
I love the products and prices at Bealls, buy would not recommend shopping online because they only ship with FedEx and FedEx is TERRIBLE! They leave packages in the rain without being placed in a plastic bag or providing any protection. They report its delivered when it's not and then it magically shows up days later after reporting a lost package, and their 'tracking' app is a joke. Unfortunately Bealls customer service allows them to continue this behavior by telling customers to "give them a few days because they are running behind." This is not the first time FedEx has done this to me. As soon as I saw my purchases were being sent FedEx I was disheartened! If you shop Bealls, go in-person!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 2
- Customer Support: 8
- Full ratings for this review »
Mona
Site Experience Feedback
Sep 26, 2024
Easy to use;)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »