bealls Reviews - 1,830 Review - 9.3/10

Dec 2, 2024
bealls offers a wide variety of trend-right styles and brand name merchandise for the entire family and home at exceptional values.

bealls Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for bealls

Showing 221 - 240 of 1,830

Chris

Post-Delivery Feedback

Oct 06, 2024

I ordered a gift card with the intent on including it in a birthday card. When the item had not arrived in time to send, I contacted customer service. Was told that I can't track a gift card. Also that due to the weekend, the card was not sent out as expected. I ordered on a Thursday- card was sent out on Monday. Sept 26-Sept 30 It only takes a minute to secure a card and mail. Was not like an item to find in a warehouse.

Dean

Site Experience Feedback

Sep 29, 2024

It was terrible! This is the worst web site to try and sign into I have ever seen ! I had to check out as a visitor. Are you serious! A visitor!


Post-Delivery Feedback

Oct 05, 2024

Oh my goodness i absolutely love it it fit me like a glove

Online Shopper

Site Experience Feedback

Sep 12, 2024

The website didn’t clearly review info prior to submit for the shipping/billing address. No option for gift designation

T.M

Site Experience Feedback

Oct 03, 2024

Great

Sascouch

Site Experience Feedback

Oct 03, 2024

Easy pezzy

Esther4

Post-Delivery Feedback

Oct 03, 2024

Enjoying my purse.

DD

Site Experience Feedback

Sep 19, 2024

BEALLS WEB-------WAS EASY TO INPUT, I INPUT WHAT I WANTED AND COME RIGHT UP, WITH NO PROBLEMS.......JUST WHAT I WAS LOOKING FOR/ DD


Post-Delivery Feedback

Oct 01, 2024

I PURCHASE ALL 5 IN STOCK AND ALREADY TELLING A GOOD FRIEND ABOUT SHOWER GEL.

Tray

Site Experience Feedback

Oct 01, 2024

Very easy to use. Your site is not complicated. It was a pleasant experience. Easy to search for what I wanted and checking out and paying was a breeze.

Online Shopper

Site Experience Feedback

Sep 20, 2024

EXCELLENT

Pickles

Post-Delivery Feedback

Sep 30, 2024

Ordered 4 sets of wind chimes as gifts. They arrived as expected. Delivery communications were perfect!

Online Shopper

Site Experience Feedback

Sep 30, 2024

located a match needed. was simple to find

Geo4play

Site Experience Feedback

Sep 22, 2024

Quick and esay


Post-Delivery Feedback

Sep 30, 2024

Fast and good

Online Shopper

Site Experience Feedback

Sep 30, 2024

Your website is as pleasant as going to the Dentist! You have practically the same as well as the exact same products on just about every single page you scroll through. Your inventory has never been great , but now it’s the worst I have ever seen! You seem to have gone DOWNHILL!

Terry

Site Experience Feedback

Sep 29, 2024

It was hard to find what I wanted in my size.

Girlfriend

Site Experience Feedback

Sep 29, 2024

Easy to use

AJ

Site Experience Feedback

Sep 29, 2024

Excellent

Mel

Site Experience Feedback

Sep 28, 2024

Love the Brick and Mortar Bealls decided to try online shopping so far the experience is great

Jw

Post-Delivery Feedback

Sep 27, 2024

Everything was good until an order was delivered to wrong address then called customer service. Just to claim a lost package you have to mail in the request, receipt and any other information. It would take a long time to get your money refunded

Excellent products and prices, Terrible delivery experience

Site Experience Feedback

Sep 13, 2024

When I searched for something specific I couldn't find it, so I ended up browsing for holidays. I usually shop in person. The rewards sign in wasn't working.


Post-Delivery Feedback

Sep 27, 2024

I love the products and prices at Bealls, buy would not recommend shopping online because they only ship with FedEx and FedEx is TERRIBLE! They leave packages in the rain without being placed in a plastic bag or providing any protection. They report its delivered when it's not and then it magically shows up days later after reporting a lost package, and their 'tracking' app is a joke. Unfortunately Bealls customer service allows them to continue this behavior by telling customers to "give them a few days because they are running behind." This is not the first time FedEx has done this to me. As soon as I saw my purchases were being sent FedEx I was disheartened! If you shop Bealls, go in-person!

Mona

Site Experience Feedback

Sep 26, 2024

Easy to use;)