bealls Reviews - 1,830 Review - 9.3/10

Dec 2, 2024
bealls offers a wide variety of trend-right styles and brand name merchandise for the entire family and home at exceptional values.

bealls Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for bealls

Showing 161 - 180 of 1,830

Bealls Gal

Site Experience Feedback

Oct 29, 2024

I had a great shopping experience. It was fun and Im excited about my purchases. Love shopping Bealls online or in store. Thank You for my birthday reward!

TT

Site Experience Feedback

Oct 14, 2024

It was great


Post-Delivery Feedback

Oct 29, 2024

I'm very happy 😊

Online Shopper

Site Experience Feedback

Oct 29, 2024

was unable to sign in and get a new password, nor was I able to register using my phone #. I am registered at my local Bealls store.

Lou

Site Experience Feedback

Oct 23, 2024

Shipping charges are too high.


Post-Delivery Feedback

Oct 28, 2024

It was delivered fast. I didn't receive an email for tracking.

Chuck

Site Experience Feedback

Oct 27, 2024

I was very pleased with the experience.

Joy

Site Experience Feedback

Oct 27, 2024

Very good

Online Shopper

Post-Delivery Feedback

Oct 27, 2024

I was unable to use my birthday coupon for the online order and had to contact customer service.

Dodi

Site Experience Feedback

Oct 26, 2024

Prices are good to very good on all the items I purchased. My computer kept glitching on your site and I would lose the items in my basket and have to load over again. This isn’t happening on any other shopping site.

Online Shopper

Site Experience Feedback

Oct 26, 2024

Bealls is my favorite store. I usually don't order online because I use to live in Florida and went to the stores. I will be moving back to Florida soon and will start to shop in the stores again, rather than online. When I save the things I want and logoff for awhile, the items are no longer in my order. This has kept me from ordering many times. I have bought many pairs of D. Jeans in the stores and they fit me perfectly, but when I buy them online, they are way too big. Can't wait to get back to Florida so I can go to the stores again.

nickit

Site Experience Feedback

Oct 26, 2024

I was satisfied with my purchased but when really to check out something when wrong and i had to start again also i have no idea when i will receive my package

KK

Site Experience Feedback

Oct 26, 2024

I bought a jacket at the store and was hoping to find the matching pants online and I did. I just hope they match when I receive them!

Purse

Site Experience Feedback

Oct 26, 2024

It was very brief, worked well and process was dmooth

Eli

Site Experience Feedback

Oct 25, 2024

Great price!

Desire

Site Experience Feedback

Sep 05, 2024

It was good always is

Chris

Site Experience Feedback

Oct 24, 2024

I was able to find the item I was seeking easily. I'm thrilled!

Kbell

Site Experience Feedback

Oct 23, 2024

I liked how easy it was to checkout. I do wish there was an easier way to filter items to narrow down them.

Jerseygirl66

Site Experience Feedback

Oct 23, 2024

Frustrating at end bc would not bc show my State in drop down box I called customer service he was of ZERO help

Jessica

Site Experience Feedback

Oct 23, 2024

It was quick and easy to order!

Sugar

Site Experience Feedback

Oct 17, 2024

Bealls did not accept my birthday reward


Post-Delivery Feedback

Oct 23, 2024

I was completely satisfied with my purchase. I usually am happy with Bealls products.

Julie

Site Experience Feedback

Oct 07, 2024

There were no guidelines as to correct size. For this reason, I would not give the experience a 10.


Post-Delivery Feedback

Oct 21, 2024

These were sale items with very little availabile in the sizes I needed . There was very little information as to if the item ran larger or smaller than normally expected sizes.