Back Be Nimble Reviews - 59 Reviews - /10
Back Be Nimble Rating
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Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Back Be Nimble
Showing 1 - 20 of 59
danny
Site Experience Feedback
Jan 05, 2025
I'll be able to share a lot more when I receive the item I ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
We'll look forward to your feedback. Thanks for your order with Back Be Nimble and may your year 2025 be blessed with wellness... Dr. Brad
Abby
Site Experience Feedback
Jan 04, 2025
I was a bit put off by the look of the website, not sure I was online. It looked like a magazine ad. I was a bit confused as to whether or not I was on the website itself
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
We certainly understand why you might feel that way. However, please be assured that, even though our website is out-dated looking and needs an updated design, we are still fully functional and have done business online for 30 ye...
Read full response »musicman
Site Experience Feedback
Dec 21, 2024
It was clear and easy - and free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
musicman
Post-Delivery Feedback
Jan 04, 2025
It would have been nice to be informed of the status of the shipment. We had to phone to find out that information. You could have notified me via my email address.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: 10
- Full ratings for this review »
From Back Be Nimble
Certainly glad to hear you felt that way. Thanks for shopping with us at Back Be Nimble and may you have a blessed holiday season, filled with wellness and good times. .... Dr. Brad
Online Shopper
Site Experience Feedback
Jan 04, 2025
I FOUND THE INSOLES I WANTED FROM YOUR WESITE WHICH WAS VERY HELPFUL.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
We were certainly very glad to have received your order for the Original Gel Massaging Insoles. Thanks so much for being a Back Be Nimble customer. May you have a blessed New Year 2025 and Be Well.... Dr. Brad
Online Shopper
Site Experience Feedback
Dec 26, 2024
You asked overall satisfaction, but I don't even have product to answer that.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From Back Be Nimble
At this point we were really asking for overall satisfaction with just your experience shopping the Back Be Nimble website. We'll followup with a fullfillment service later. Thanks so much for shopping with us. We greatly apprecia...
Read full response »Andyl
Site Experience Feedback
Dec 24, 2024
It was pretty easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
So glad you found Back Be Nimble easy to navigate and we greatly appreciate your business at this holiday season. May you be blessed with loving relationships, happy times and a healthy back. Merry Christmas and Happy Hanukkah fr...
Read full response »Farnak
Post-Delivery Feedback
Dec 22, 2024
You exceeded my expectations. I am very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
pam
Site Experience Feedback
Dec 12, 2024
one of my best experiences was ordering threw Back Be Nimble.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
Thanks so much for your very positive review regarding your experience shopping with us at Back Be Nimble. We greatly appreciate having you as our customer and will always try to do our best to provide the ultimate customer experi...
Read full response »marz
Post-Delivery Feedback
Dec 04, 2024
The product was described correctly in the advertising, was delivered on time and met expectations. Website was self-explanatory.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
sunshine
Site Experience Feedback
Nov 22, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
Glad your Back Be Nimble experience was positive. Be Well, Dr. Brad
Jerry
Site Experience Feedback
Nov 20, 2024
Love the insoles
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Back Be Nimble
So glad to hear you are happy with our Original Liquid Gel Massage Insoles. We're so happy to have you as a Back Be Nimble customer. Be Well, Dr. Brad
Timothy
Site Experience Feedback
Nov 17, 2024
This is really well generated website. Very clear and trustworthy. I definitely see myself returning to order more in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
Thanks so much for your positive and kind comments about our website; as well as you order for our Comfort Ease Sleep Massager ! We sure appreciate it. Be Well, Dr. Brad
Lynn C
Site Experience Feedback
Nov 12, 2024
I felt that the website is archaic and seems shady. Shipping for multiple items is ridiculous. Shipping 2 items in the same box that do not go over the weight should not be double. It was difficult to navigate and even change items. It took me more than 30 minutes to order when it should have taken seconds.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From Back Be Nimble
Well, I certainly have to agree that our website has an outdated look and feel; although it is usually quite functional from the standpoint of providing great products with very detailed information regarding such product and we h...
Read full response »Ready for rest
Site Experience Feedback
Nov 12, 2024
I looked for a product and found it quickly .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
We're so glad to hear that our shopping process was easy for you. Thanks so much for your business! Be Well, Dr. Brad
DOM
Site Experience Feedback
Nov 07, 2024
Easy order. This is repeat purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
Thank you so much for continuing to be a valued customer for Back Be Nimble. Be Well, Dr. Brad
jerry
Post-Delivery Feedback
Nov 01, 2024
Very good service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 02, 2024
This was my first purchase for my husband who has rods/braces in his spine, a permanent colostomy bag & 2 nephrostomy tubes/bags - has colorectal cancer so it was good to find a seat cushion that will address all of these issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 08, 2024
The Back Be Nimble Support cushion was well-made, however, did not work for me. I have radiation burns & fistulas on my buttocks so the cushion was too hard for me, but I won't return it as my wife is going to use it - she has scoliosis.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From Back Be Nimble
Well, we certainly hope that the seat cushion you ordered with us will provide some relief for your husband. It sounds like his health is suffering and we are hoping this might offer at least some improvement in his comfort level....
Read full response »Claudia
Site Experience Feedback
Sep 22, 2024
It was quick and easy to find the product and get it ordered.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From Back Be Nimble
So glad to hear that our Back Be Nimble website was easy to navigate and order from. We sure appreciate your order with us! Be Well, Dr. Brad
Jack B. Nimble
Site Experience Feedback
Sep 10, 2024
Glad I found you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jack B. Nimble
Post-Delivery Feedback
Sep 21, 2024
The product performs beautifully, it arrived early and the price and shipping were very fair. I am very satisfied and will be a repeat customer when a want/need arises.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From Back Be Nimble
Michael, we feel the same about having you as our customer at Back Be Nimble. Thank you so much for your purchase with us! May you be well, Dr. Brad
5727
Site Experience Feedback
Sep 20, 2024
Great experience. Phone call returned promptly and all of my questions answered. Only problem on check out page “STATE” is difficult to see and I thought zip code would be sufficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Back Be Nimble
Thanks very much for your kind and beneficial review. We were very glad to help you out with all your questions. Be Well, Dr. Brad