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Baby Brezza Reviews - 2,631 Review - 9.3/10

Nov 30, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%87%

Neutral

12%7%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 861 - 880 of 2,631

Online Shopper

Site Experience Feedback

May 20, 2024

ID ME not valid because product has SMALL discount. This is very annoying. Poor customer service on the phone. Can't order more than 3 at a time.


Post-Delivery Feedback

May 30, 2024

Had to talk to 3 different people to get an understanding of what happened with my order, which was lost. Was not notified that my order was lost, and didn’t have it in time to gift it as planned. Very very frustrating experience.

Vinny

Site Experience Feedback

May 14, 2024

The purchase was simple and quick. The website was easy to navigate and I had no trouble finding the items I was searching for. An added bonus was the fact the price was better on the home site than on other companies.


Post-Delivery Feedback

May 30, 2024

I highly recommend the Baby Breeza Formula Pro Mini. It is so helpful and easy to use. It makes bottle making so much less stressful and produces results quickly.

Happy Gigi!

Site Experience Feedback

May 30, 2024

I placed an order and accidentally had it shipping to my home. I needed it to ship to my daughter. I panicked because I needed it shipped direct to my daughter. I sent out an email to customer service, but afterward I noticed that orders could be altered up to one hour later after order. Wow! That really saved me! I was able to fix the issue myself. Hopefully, the package will be sent to my daughter without any issue. Thank you for your flexibility in the order process! I will definitely recommend your company to new mothers!

Blessed

Site Experience Feedback

May 29, 2024

Everything went smoothly.

Online Shopper

Post-Delivery Feedback

May 29, 2024

Have not tried product, however packaging was AWFUL. Entire box cover in tape and beat to hell and back

Dan

Site Experience Feedback

May 29, 2024

It was straight forward

Jennnn

Site Experience Feedback

May 29, 2024

I just love how it’s easy to find and how informative it is

Online Shopper

Site Experience Feedback

May 29, 2024

i just made a purchase

Online Shopper

Post-Delivery Feedback

May 29, 2024

This product has not been used as of yet. Baby is not due until end of August. We will advise once baby arrives and product is used. Thank you.

Jessica G

Post-Delivery Feedback

May 29, 2024

Easy to order and fast shipping. I wish there was a different alternative to the cleaning drops.

Disappointed!

Post-Delivery Feedback

May 29, 2024

This was a gift for my son who was expecting his first child in CA any day. The Brezza Bottlewasher arrived right on time. The box was bent. My son was excited until he had a huge mess of water on his counter! The Electrical parts of the machine are broken. He had a nightmare explaining what was wrong with the product to customer support. His baby came unexpectedly and now they don’t have a dishwasher or a bottle washer for their baby.!!! Customer service was not very helpful when he called to file a complaint. Nothing is resolved as of yet!!!!

Kelly

Site Experience Feedback

May 29, 2024

The teacher discount did not work for my order which was disappointing

Carl

Site Experience Feedback

May 29, 2024

Was able to easily find accessory for Baby Brezza Mini Formula Dispenser.

Kim

Site Experience Feedback

May 29, 2024

I am very pleased with all of my purchases and looking forward to using them.

EH

Site Experience Feedback

May 28, 2024

Lovely experience

Online Shopper

Post-Delivery Feedback

May 28, 2024

I purchased for my granddaughter who is expecting her 1st child in November I will probably purchase the washer and sterilizer later.

Ash

Site Experience Feedback

May 22, 2024

Customer service is amazing!

Juan G

Site Experience Feedback

May 28, 2024

Everything went well, very satisfied.

Lela

Site Experience Feedback

May 28, 2024

I wasn’t able to find the parts section but I called customer support and he walked me through it and I was able to find the water tank.

N/A

Site Experience Feedback

May 28, 2024

Easy to navigate.