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Baby Brezza Reviews - 2,640 Review - 9.3/10

Nov 29, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%88%

Neutral

12%6%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 421 - 440 of 2,640

Online Shopper

Site Experience Feedback

Aug 08, 2024

Experience was pleasurable

BabyB

Site Experience Feedback

Jul 31, 2024

This website has always been very easy to use. I love my products. I have the new bottle washer so I buy the tablets often and I like that I get a discount when I buy 2.

Online Shopper

Site Experience Feedback

Jul 31, 2024

n/a

Bell

Site Experience Feedback

Aug 07, 2024

My overall experience was good. Was looking for a bottle sterilizer and found it right away in multiple colors

Catherine

Site Experience Feedback

Aug 07, 2024

Good experience, but I was hoping I could stack some discount codes. Smart of you guys.

Online Shopper

Site Experience Feedback

Aug 07, 2024

appreciate the sale

rawul

Site Experience Feedback

Aug 07, 2024

i had a great experience with the website so much options easy to use . would recommend 100 %

Stirls

Site Experience Feedback

Aug 07, 2024

N/A

Yoseph

Site Experience Feedback

Aug 07, 2024

Love the product, and i buy it as a gift to new parents in my life

Wendell

Site Experience Feedback

Jul 30, 2024

Website was super easy to use and navigate!

Shopper

Site Experience Feedback

Aug 06, 2024

The restrictions on first orders after giving email and restrictions on IDme are not clearly stated. Restrictions on the number of items you may purchase (3 max detergents) are not explained. The cart does not automatically update. Overall checkout experience makes me prefer to buy elsewhere from easier websites.

Boba121

Site Experience Feedback

Aug 06, 2024

Quick and easy. I picked the color I wanted and was able to checkout easily

Love the products but not mobile friendly

Site Experience Feedback

Aug 06, 2024

I was unable to easily change the color options of products using my phone so I had to use a desktop computer.

Online Shopper

Post-Delivery Feedback

Aug 06, 2024

It is the item you didn't know you needed until you used one and you will never go with out it again

Sam

Site Experience Feedback

Aug 05, 2024

A Breeze of an Experience! Navigating the Brezza website was truly a breeze! The interface is user-friendly, and I found everything I needed quickly and easily

Elle Vee

Post-Delivery Feedback

Aug 05, 2024

We ordered replacement parts for our formula pro advanced. It appears that none of the parts are the same size as before, making the dispensing for formula difficult and frankly, dangerous for the baby if you aren’t someone who keeps a close eyes on your bottle contents and mix ratio. We ordered a replacement powder container (received one just slightly smaller than original), replacement stirring wheel set (does not clip in tight like the original), and a replacement axle (too long). I don’t know if this is purposely done to keep purchases coming in but quality control needs to be 100% since these are used for BABIES.

Lolo

Site Experience Feedback

Aug 05, 2024

Very easy to navigate website.

Sam

Site Experience Feedback

Jul 28, 2024

Good experience! I have the sanitizer and the formula maker. Can’t wait to get the steamer and food processor.

GB

Site Experience Feedback

Jul 22, 2024

Easy to help our growing family with needs for the babies!


Post-Delivery Feedback

Aug 05, 2024

Easy purchase process and great product availability. Having the wish list made everything run smoothly.

Iris

Site Experience Feedback

Aug 04, 2024

Easy to navigate, very straightforward