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Baby Brezza Reviews - 2,640 Review - 9.3/10

Nov 28, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%88%

Neutral

12%6%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 41 - 60 of 2,640

Online Shopper

Site Experience Feedback

Nov 18, 2024

I was given a 25% off coupon from your rewards program for first time purchasers. There was nothing in the offer that stated the coupon is only good on certain products. The coupon did not work on the product I ordered. I chatted with customer service and they said the owner does not allow a 25%off coupon to be used on the product I purchased. The 25%off coupon is false advertising. The coupon should clearly state that it is not good on all items and it should list those items. I wasted my time and energy trying to use the coupon. I am very disappointed with your company's marketing.

Ash

Site Experience Feedback

Nov 18, 2024

I needed to order more detergent tablets and came across replacement parts for the HEPA filter and descaling tablets to keep the bottle washer pro up to date. Very helpful finding everything on one page. It’s also nice that they connect to SHOP where they already have my address and payment information for a fast checkout

Ella

Site Experience Feedback

Nov 17, 2024

Very quick to make my purchase

Maizie

Site Experience Feedback

Nov 16, 2024

Great experience!

Grandma Purchase

Site Experience Feedback

Nov 15, 2024

The site could be more user friendly and Sophia chat didn’t answer my question.

Jackson

Post-Delivery Feedback

Nov 15, 2024

Very easy and to order

SsS

Site Experience Feedback

Nov 15, 2024

Wish I could have a good discount on frequent items I’ll be buying monthly for bottle washer tablet. Along with more information on est shipping of my order

Megan

Site Experience Feedback

Nov 05, 2024

Site was fairly easy to navigate


Post-Delivery Feedback

Nov 15, 2024

The all in one washer is such a time saver. Our son recently started daycare and having to wash all of his bottles was taking forever. The washer gets all the bottles and parts clean. It’s also great for my pump parts and our son’s pacifiers.

Jenny

Site Experience Feedback

Nov 14, 2024

good 10/10

Krissy

Site Experience Feedback

Nov 13, 2024

Please update website. It is hard to navigate and seems old

Mary

Site Experience Feedback

Nov 13, 2024

Good

Cam

Site Experience Feedback

Nov 13, 2024

it was a very swift and easy purchase i knew exactly what i wanted and the checkout was quick and easy

Sabrina P

Site Experience Feedback

Nov 12, 2024

Good and easy, hard to read due to placement of pull downs. Coupons for discounts aren’t good

Berry

Site Experience Feedback

Nov 06, 2024

I am expecting my machine for my baby I hope I know how to use it!

Online Shopper

Site Experience Feedback

Nov 10, 2024

Good

Bruce

Post-Delivery Feedback

Nov 10, 2024

None, just got the product. Will do later on

Mom3

Site Experience Feedback

Nov 09, 2024

I thought I could also get the 22% off discount for a first time purchase along with my ID discount

Jos

Site Experience Feedback

Nov 08, 2024

good experience so far

Deya

Site Experience Feedback

Nov 08, 2024

Great payment options and selection I live baby Breda products

Khalid

Site Experience Feedback

Nov 08, 2024

It was easy to buy and found what I've been looking for and will recommend it definitely.