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Baby Brezza Reviews - 2,640 Review - 9.3/10

Nov 28, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%88%

Neutral

12%6%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 201 - 220 of 2,640

Emily

Site Experience Feedback

Sep 26, 2024

Horrible customer service the minute after your baby turns one. I've only used my formula pro for 3 months and it broke and I'm given zero help from babybrezza because it was out of warranty. It was gifted to me via registry before I gave birth and was lucky enough to breastfeed for 9 months so I didn't need to use it. The machine gives out after 3 months and now I have to pay out of pocket. Just awful customer service and quality and I can't express enough how disappointed I am.

6 kids and counting

Site Experience Feedback

Sep 16, 2024

I ordered because of the raving reviews I find online for the bottle washer pro and other products you offer. I feel like I will be a lifelong customer now.


Post-Delivery Feedback

Sep 26, 2024

Ordering was simple, shipping was quick but did not give a expected arrival date. Product uses more water then I would expect but does a great job. Now if they would make a 8 or 10 bottle version that would be

Summerbabymom

Site Experience Feedback

Sep 25, 2024

I found what I was looking for and checkout was easy however the website said free shipping for orders over $50 and my order pre tax and ship was over $50 and was still charged $4 for shipping

Baby Bailey

Site Experience Feedback

Sep 14, 2024

It was easy to find spare / replacement parts

Sheesh

Site Experience Feedback

Sep 25, 2024

Easy to use

Online Shopper

Site Experience Feedback

Sep 17, 2024

Easy


Post-Delivery Feedback

Sep 25, 2024

I was excited to order a gift for a friend. My only complaint is that I never received a tracking number to know that the item shipped and was delivered.

Online Shopper

Site Experience Feedback

Sep 24, 2024

Good experience.

Kate

Site Experience Feedback

Sep 24, 2024

Good, easy to find items I wanted to purchase. A little expensive, but hopefully the product is worth it

EC2024

Site Experience Feedback

Sep 09, 2024

Overall interaction was good but I am disappointed that my teacher discount was not valid on the item I purchased. I also received a discount code through my email that was invalid for my purchase.

xochelz

Site Experience Feedback

Sep 23, 2024

All good. No Problems. Love the exclusive color.

LML

Site Experience Feedback

Sep 23, 2024

Great baby products, highly recommended.

Kdweekley

Site Experience Feedback

Sep 08, 2024

I love all baby brezza products. I own four and they make life a with a baby not so hard.


Post-Delivery Feedback

Sep 23, 2024

We love all our baby brezza products. They make life with a newborn so much easier!!

Anna

Site Experience Feedback

Sep 23, 2024

Easy to order off the website, we're excited to try the appliances!

Peachy

Site Experience Feedback

Sep 11, 2024

It was perfect, very easy to use and quickly! Love that!


Post-Delivery Feedback

Sep 23, 2024

I absolutely love their products! They have saved me so much time, and they're designed incredibly well! Very high quality for sure! I have no idea what I did without them honestly! Definitely a must have for any parent, or expecting parent. If you are unsure what to get for a baby shower, or gift, just check out BabyBrezza! You will find one for sure that they will absolutely love! I honestly couldn't be happier with everything. Really awesome company and products! Also, shipping was super fast!!

ALee

Site Experience Feedback

Sep 22, 2024

Good experience

Steph T.

Site Experience Feedback

Sep 14, 2024

Easy to follow website. Great products. Had some difficulty checking out. Kept telling me to review my cart because the amount had changed even though it didn't. Had to pay with Google Pay to finish the order.


Post-Delivery Feedback

Sep 22, 2024

We are incredibly happy with our Formula Pro Advanced! It saves us so much time and takes out all the guess work on getting the perfect temperature. I'm definitely recommending this product to any of my friends who are expecting.

Online Shopper

Site Experience Feedback

Sep 21, 2024

It’s been great We own almost everything you have made and love them all!

Mama T

Site Experience Feedback

Sep 21, 2024

This on the go will help with making formula for the baby without all the hassles of warming and prepping bottles.

Online Shopper

Post-Delivery Feedback

Sep 21, 2024

Shipping was strange. Arrived in my town 4 days before delivered so it sat at the warehouse.

Online Shopper

Site Experience Feedback

Sep 21, 2024

I verified my healthcare job status with ID.me and it came out to be more expensive than the regular discount posted on the site. It did not apply any discount. So I just purchased the item regularly and received $25 off.